TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
BrianW1963 from
Turbo Tax was easy to use
It was very easy to use, and did not take long to complete our return.
Date published: 2023-04-03
Rated 5 out of 5 by
Our 2022 Tax Returns from
Easy Tax Returns
TurboTax is extremely easy to use and we've never had a pproblem with any of our past tax returns.
Date published: 2023-04-03
Rated 4 out of 5 by
Mosquita from
Turbo Tax is Helpful
It got me through my taxes relatively quickly and efficiently.
Date published: 2023-04-03
Rated 1 out of 5 by
Johnnys6b1075 from
Software issue with Form 7203
Could not total line 28 on Form 7203 and support saw this but never solved the issue. I had to print my return and file by mail.
Date published: 2023-04-03
Rated 3 out of 5 by
LMPM from
Change questions so it's more difficult each year!
Now I have unfilled in areas of my forms TT won't fill out or let me fill out (SchedC QBI at risk net loss). What the heck? If my form kicks back I will blame TT for everything!! They make it so you MUST use live assistant and pay more.
Date published: 2023-04-03
Rated 3 out of 5 by
Forspark9 from
Great people to help you out, but site has decline
We have used turbotax for many years, and usually have been pleased. However, something had changed this year that made it much more difficult to maneuver, and a lack of signposts for where you are in the process. I found I had to retrace my steps endlessly just to find a previous spot. It was not very user friendly, and I grew frustrated. However your two people who helped us out wer excellent. One was Uzma, and she was wonderful, smart and kind. The other was Greg (Glenn?) also very good and patient.
Date published: 2023-04-03
Rated 5 out of 5 by
Florida Phil from
TurboTax is effective and efficient.
TurboTax is very efficient and reasonably user friendly.
Date published: 2023-04-03
Rated 1 out of 5 by
Mass Gary from
A fight from start to finish
I need to review my state tax forms because it asked me a question at the last moment (after all checks had been done) that I did not understand. When I changed a value from zero to blank, TurboTax said I was owed an extra $2,000 state tax rebate. I want to check this before I send anything in. So allow me to print this state tax only BEFORE I file. But this is just the tip of the iceberg. Why ask a question after everything is done, just because I indicate I am going to file electronically. Provide context for the question: what form does it appear on? I'm going to be spending a lot more time to figure this out. This is the rule in TurboTax: ask questions you don't know the answer to when you aren't expecting them.
Date published: 2023-04-03
Rated 4 out of 5 by
ThisDBA from
Good Software
Easy to use software. We will recommend it to everyone.
Date published: 2023-04-03
Rated 2 out of 5 by
azcardinals360 from
Turbo Tax STILL charged me to file - state return
I purchased Turbo Tax. It INCLUDED one free state filing. NO ONE else used the Turbo Tax. When I started the return, it stated "Great! A free state filing is included. Let's get started!" Then when it was time to actually e-file it, I got charged $25. What a rip off!
All TurboTax® Offerings Reviews - Page 4519
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
BrianW1963 from
Turbo Tax was easy to use
It was very easy to use, and did not take long to complete our return.
Date published: 2023-04-03
Rated 5 out of 5 by
Our 2022 Tax Returns from
Easy Tax Returns
TurboTax is extremely easy to use and we've never had a pproblem with any of our past tax returns.
Date published: 2023-04-03
Rated 4 out of 5 by
Mosquita from
Turbo Tax is Helpful
It got me through my taxes relatively quickly and efficiently.
Date published: 2023-04-03
Rated 1 out of 5 by
Johnnys6b1075 from
Software issue with Form 7203
Could not total line 28 on Form 7203 and support saw this but never solved the issue. I had to print my return and file by mail.
Date published: 2023-04-03
Rated 3 out of 5 by
LMPM from
Change questions so it's more difficult each year!
Now I have unfilled in areas of my forms TT won't fill out or let me fill out (SchedC QBI at risk net loss). What the heck? If my form kicks back I will blame TT for everything!! They make it so you MUST use live assistant and pay more.
Date published: 2023-04-03
Rated 3 out of 5 by
Forspark9 from
Great people to help you out, but site has decline
We have used turbotax for many years, and usually have been pleased. However, something had changed this year that made it much more difficult to maneuver, and a lack of signposts for where you are in the process. I found I had to retrace my steps endlessly just to find a previous spot. It was not very user friendly, and I grew frustrated. However your two people who helped us out wer excellent. One was Uzma, and she was wonderful, smart and kind. The other was Greg (Glenn?) also very good and patient.
Date published: 2023-04-03
Rated 5 out of 5 by
Florida Phil from
TurboTax is effective and efficient.
TurboTax is very efficient and reasonably user friendly.
Date published: 2023-04-03
Rated 1 out of 5 by
Mass Gary from
A fight from start to finish
I need to review my state tax forms because it asked me a question at the last moment (after all checks had been done) that I did not understand. When I changed a value from zero to blank, TurboTax said I was owed an extra $2,000 state tax rebate. I want to check this before I send anything in. So allow me to print this state tax only BEFORE I file. But this is just the tip of the iceberg. Why ask a question after everything is done, just because I indicate I am going to file electronically. Provide context for the question: what form does it appear on? I'm going to be spending a lot more time to figure this out. This is the rule in TurboTax: ask questions you don't know the answer to when you aren't expecting them.
Date published: 2023-04-03
Rated 4 out of 5 by
ThisDBA from
Good Software
Easy to use software. We will recommend it to everyone.
Date published: 2023-04-03
Rated 2 out of 5 by
azcardinals360 from
Turbo Tax STILL charged me to file - state return
I purchased Turbo Tax. It INCLUDED one free state filing. NO ONE else used the Turbo Tax. When I started the return, it stated "Great! A free state filing is included. Let's get started!" Then when it was time to actually e-file it, I got charged $25. What a rip off!
All TurboTax® Offerings Reviews - Page 4519
Date published: 2023-04-03