TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Cyrr from
Was scared at first, but very helpful and quick!
It made it easy to follow all of your income inputs required, steps are clear and very well explained if you need additional information. I no doubt will be able to do this very quick the second time around!
Date published: 2023-04-19
Rated 2 out of 5 by
TurboUpsell from
It gets worse every year
I'm having a tougher time filing my taxes with TurboTax every year. I had many issues with my current filing, but the most annoying ones are the following: 1) Paying hundreds of dollars for their services, and some of the questions still require me to check my previous year's filing. 2) Their importing system is not working well with some well known banks, I had to hand-write all of my transactions. 3) They're constantly trying to upsell you other products which is extremely annoying. Literally asking you over and over and over again. Especially for this reason, as soon as an equal or better alternative is available, I'm going to switch 100%.
Date published: 2023-04-19
Rated 5 out of 5 by
Tax queen usa from
love turbo tax
I love working with turbo tax it was fast and easy
Date published: 2023-04-19
Rated 4 out of 5 by
Devilmonk from
Awesome
Helped me to do my taxes on my own, very good software easy to use.
Date published: 2023-04-19
Rated 4 out of 5 by
Soccer55 from
EXCELLENT but...Surprise fees
Great product. Very easy to use. My only beef is the fees. They are not listed anywhere on the cd. At the end of my tax return, I'm rushing to meet the midnight deadline when I'm suddenly faced with a page of fee choices plus a $40 processing fee. Really????
Date published: 2023-04-19
Rated 5 out of 5 by
Mike61360 from
The best!!!
Ready and awesome. 7 years in a row !!!!!!!!!!!!!!!
Date published: 2023-04-19
Rated 5 out of 5 by
Perry99 from
easy
it was super easy to use. Very fast and accurate. well explained
Date published: 2023-04-19
Rated 5 out of 5 by
Completed Return from
Thank you from a procrastinator
Used the products for the past 5 years. Easier every year.
Date published: 2023-04-19
Rated 5 out of 5 by
null from
Turbo Tax is awesome
Easy to go through. Perfect for self-employed individuals
Date published: 2023-04-19
Rated 4 out of 5 by
Catman510 from
Fed=great; State=fair-good
The software for T-Tax Fed forms was fairly smooth. I wish it had more guidance for determining causality losses in a federally designated disaster area, but TT just followed the fed guidelines....which were not entirely clear. The main gripe I have with Turbo Tax State is that there were numerous adjustments (including deductions &credits). Most of these didn't apply to me but the T-Tax software invited me to explore them anyway. The only negative effect was that T-tax created a couple of forms with $0 balances and then asked me to complete the forms when reviewing the completed filing. These were things like my name and the "base year" for the $0 claim. These superfluous forms were included in my Fed and State filings. I hope they don't trigger an audit. Please make the entry easier so that the preparer knows how to properly not claim any adjustments (deductions, credits, etc.) and not produce a useless and confusing blank form to anyone reviewing the tax filing.
All TurboTax® Offerings Reviews - Page 452
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Cyrr from
Was scared at first, but very helpful and quick!
It made it easy to follow all of your income inputs required, steps are clear and very well explained if you need additional information. I no doubt will be able to do this very quick the second time around!
Date published: 2023-04-19
Rated 2 out of 5 by
TurboUpsell from
It gets worse every year
I'm having a tougher time filing my taxes with TurboTax every year. I had many issues with my current filing, but the most annoying ones are the following: 1) Paying hundreds of dollars for their services, and some of the questions still require me to check my previous year's filing. 2) Their importing system is not working well with some well known banks, I had to hand-write all of my transactions. 3) They're constantly trying to upsell you other products which is extremely annoying. Literally asking you over and over and over again. Especially for this reason, as soon as an equal or better alternative is available, I'm going to switch 100%.
Date published: 2023-04-19
Rated 5 out of 5 by
Tax queen usa from
love turbo tax
I love working with turbo tax it was fast and easy
Date published: 2023-04-19
Rated 4 out of 5 by
Devilmonk from
Awesome
Helped me to do my taxes on my own, very good software easy to use.
Date published: 2023-04-19
Rated 4 out of 5 by
Soccer55 from
EXCELLENT but...Surprise fees
Great product. Very easy to use. My only beef is the fees. They are not listed anywhere on the cd. At the end of my tax return, I'm rushing to meet the midnight deadline when I'm suddenly faced with a page of fee choices plus a $40 processing fee. Really????
Date published: 2023-04-19
Rated 5 out of 5 by
Mike61360 from
The best!!!
Ready and awesome. 7 years in a row !!!!!!!!!!!!!!!
Date published: 2023-04-19
Rated 5 out of 5 by
Perry99 from
easy
it was super easy to use. Very fast and accurate. well explained
Date published: 2023-04-19
Rated 5 out of 5 by
Completed Return from
Thank you from a procrastinator
Used the products for the past 5 years. Easier every year.
Date published: 2023-04-19
Rated 5 out of 5 by
null from
Turbo Tax is awesome
Easy to go through. Perfect for self-employed individuals
Date published: 2023-04-19
Rated 4 out of 5 by
Catman510 from
Fed=great; State=fair-good
The software for T-Tax Fed forms was fairly smooth. I wish it had more guidance for determining causality losses in a federally designated disaster area, but TT just followed the fed guidelines....which were not entirely clear. The main gripe I have with Turbo Tax State is that there were numerous adjustments (including deductions &credits). Most of these didn't apply to me but the T-Tax software invited me to explore them anyway. The only negative effect was that T-tax created a couple of forms with $0 balances and then asked me to complete the forms when reviewing the completed filing. These were things like my name and the "base year" for the $0 claim. These superfluous forms were included in my Fed and State filings. I hope they don't trigger an audit. Please make the entry easier so that the preparer knows how to properly not claim any adjustments (deductions, credits, etc.) and not produce a useless and confusing blank form to anyone reviewing the tax filing.
All TurboTax® Offerings Reviews - Page 452
Date published: 2023-04-19