TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 3 out of 5 by from Had trouble this year. Computer tried for 12 hours to launch forms from DVD. Turned out the DVD is damaged and could not complete. Had to go to website and download. At end of process, the save and view did not view then when went back to forms had to do the state form over again. Did not have these problems with past years.
Date published: 2022-04-20
Rated 5 out of 5 by from GREAT experience! I'll definitely be back next yea Easy to use for a beginner...specific, comprehensible hints/suggestions when needed.
Date published: 2022-04-20
Rated 5 out of 5 by from easy to use Easy to Use, so friendly , gives you different option and good advice
Date published: 2022-04-20
Rated 5 out of 5 by from Very User Friendly Turbo Tax tries to make the experience as easy as possible giving as much explanations as possible when needed. Wish you could get a little more assistance at the deluxe level but overall would highly recommend.
Date published: 2022-04-20
Rated 2 out of 5 by from Doesn't send your tax documents Had to double check and resend my taxes 6 weeks after I had originally filed. Taxes were almost late because of it. Prices keep increasing year over year.
Date published: 2022-04-20
Rated 4 out of 5 by from Fast and easy I feel very confortable because the questions are easy and it is easy to follow.
Date published: 2022-04-20
Rated 3 out of 5 by from There are far too many questions at the end As I got to the electronic filing step, there were far too many questions, and details to add. These should be asked during the preperation stages, not at the end.
Date published: 2022-04-20
Rated 5 out of 5 by from Simple Do not be afraid if you never have done your own taxes. This program will guide you through it! Quick and easy!
Date published: 2022-04-20
Rated 5 out of 5 by from GREAT SERVICE WOULD USE AGAIN when needing to do my taxes!!!!!!!
Date published: 2022-04-20
Rated 5 out of 5 by from Patricia I needed help with finishing my return. I had spent 5 days trying to figure out what was wrong. I got all my necessary documents and still was having trouble. I called the help line and a pleasant, knowledgeable Patricia assisted me in finally filing my return. Thank you!
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 452
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Had trouble this year. Computer tried for 12 hours to launch forms from DVD. Turned out the DVD is damaged and could not complete. Had to go to website and download. At end of process, the save and view did not view then when went back to forms had to do the state form over again. Did not have these problems with past years.
Date published: 2022-04-20
Rated 5 out of 5 by from GREAT experience! I'll definitely be back next yea Easy to use for a beginner...specific, comprehensible hints/suggestions when needed.
Date published: 2022-04-20
Rated 5 out of 5 by from easy to use Easy to Use, so friendly , gives you different option and good advice
Date published: 2022-04-20
Rated 5 out of 5 by from Very User Friendly Turbo Tax tries to make the experience as easy as possible giving as much explanations as possible when needed. Wish you could get a little more assistance at the deluxe level but overall would highly recommend.
Date published: 2022-04-20
Rated 2 out of 5 by from Doesn't send your tax documents Had to double check and resend my taxes 6 weeks after I had originally filed. Taxes were almost late because of it. Prices keep increasing year over year.
Date published: 2022-04-20
Rated 4 out of 5 by from Fast and easy I feel very confortable because the questions are easy and it is easy to follow.
Date published: 2022-04-20
Rated 3 out of 5 by from There are far too many questions at the end As I got to the electronic filing step, there were far too many questions, and details to add. These should be asked during the preperation stages, not at the end.
Date published: 2022-04-20
Rated 5 out of 5 by from Simple Do not be afraid if you never have done your own taxes. This program will guide you through it! Quick and easy!
Date published: 2022-04-20
Rated 5 out of 5 by from GREAT SERVICE WOULD USE AGAIN when needing to do my taxes!!!!!!!
Date published: 2022-04-20
Rated 5 out of 5 by from Patricia I needed help with finishing my return. I had spent 5 days trying to figure out what was wrong. I got all my necessary documents and still was having trouble. I called the help line and a pleasant, knowledgeable Patricia assisted me in finally filing my return. Thank you!
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 452