TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Awesome Nice and awesome very unique and beautiful support
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Fantastic as usual I've been using Turbo Tax for 20+ years. It was great the first year and gets better each year.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is Amazing I am using TurboTax for my business and home every year; I feel its way easier use and walks through step by step
Date published: 2023-04-06
Rated 5 out of 5 by from Very smooth and reliable help!! The process was time saving and helpful! I loved it!
Date published: 2023-04-06
Rated 3 out of 5 by from Have been using for many years.... I have been using Turbo Tax for many years. State product used to be free and the product was a lot less expensive... Most likely using my Mom's tax accountant next year.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is GREAT!! TurboTax uses a question-and-answer-based system to make filing your taxes super easy. All you do is answer each prompt as it pops up on the screen. And before you know it, your entire return is complete. If for any reason you have errors, it gives you the option to get live help in order to help you clear the error. The live help person I was connected t0o was patient, knowledgeable and took me step by step. They researched my issue and then messaged me how to resolve my error. It made me feel confident and really trust this service.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Is Great I really enjoyed Turbo Tax & their easy to use platform. I would recommend this service to any friends/family.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax is awesome Its easy to understand each items and it has help and smooth filing
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo tax is good! Filing my tax return was really easy and I was able to do it myself without paying someone. I did have an issue with the insurance document. It was saying that I had a 1095-A, but I only received a 1095-C. I did finally work it out but I think that needs more attention for people not to have issues. Overall it was fairly easy to use TurboTax and I will recommend.
Date published: 2023-04-06
Rated 2 out of 5 by from TurboTax is only getting worse and more expensive! Unfortunately, TurboTax makes the questions and order of questions confusing and makes it longer to complete filing taxes. A bigger issue is that to file anything other than W-2 forms it asks for an upgrade, meaning that TurboTax charges a lot for even filing simplest things that won't help in deductions or bring money back. Added fees are unnecessary and can be too high when combined. It seems like now there is an added charge to file state taxes via TurboTax, which was used to be free. Overall, I had to spend a lot of money to finish filing my taxes that I could have saved using another platform.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4510
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Nice and awesome very unique and beautiful support
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Fantastic as usual I've been using Turbo Tax for 20+ years. It was great the first year and gets better each year.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is Amazing I am using TurboTax for my business and home every year; I feel its way easier use and walks through step by step
Date published: 2023-04-06
Rated 5 out of 5 by from Very smooth and reliable help!! The process was time saving and helpful! I loved it!
Date published: 2023-04-06
Rated 3 out of 5 by from Have been using for many years.... I have been using Turbo Tax for many years. State product used to be free and the product was a lot less expensive... Most likely using my Mom's tax accountant next year.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax is GREAT!! TurboTax uses a question-and-answer-based system to make filing your taxes super easy. All you do is answer each prompt as it pops up on the screen. And before you know it, your entire return is complete. If for any reason you have errors, it gives you the option to get live help in order to help you clear the error. The live help person I was connected t0o was patient, knowledgeable and took me step by step. They researched my issue and then messaged me how to resolve my error. It made me feel confident and really trust this service.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Is Great I really enjoyed Turbo Tax & their easy to use platform. I would recommend this service to any friends/family.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax is awesome Its easy to understand each items and it has help and smooth filing
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo tax is good! Filing my tax return was really easy and I was able to do it myself without paying someone. I did have an issue with the insurance document. It was saying that I had a 1095-A, but I only received a 1095-C. I did finally work it out but I think that needs more attention for people not to have issues. Overall it was fairly easy to use TurboTax and I will recommend.
Date published: 2023-04-06
Rated 2 out of 5 by from TurboTax is only getting worse and more expensive! Unfortunately, TurboTax makes the questions and order of questions confusing and makes it longer to complete filing taxes. A bigger issue is that to file anything other than W-2 forms it asks for an upgrade, meaning that TurboTax charges a lot for even filing simplest things that won't help in deductions or bring money back. Added fees are unnecessary and can be too high when combined. It seems like now there is an added charge to file state taxes via TurboTax, which was used to be free. Overall, I had to spend a lot of money to finish filing my taxes that I could have saved using another platform.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4510