TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great I have used Turbo since graduating college. The simplicity has drastically changed over the years and I no longer find my self stressed about taxes. This was by far my most complex year tax wise and I was impressed it felt as smooth as subsequent years!
Date published: 2023-04-03
Rated 2 out of 5 by from Worse than last year The cost keeps going up and the product quality keeps declining.
Date published: 2023-04-03
Rated 5 out of 5 by from Super Easy! This was easy and had thorough explanations for everything I didn't understand
Date published: 2023-04-03
Rated 5 out of 5 by from Peace of Mind and Ease of Use I really love how TT simplifies this overwhelming process. It is so relieving that I can just request a call and someone is there within 5 minutes to guide me through the hiccup. Customer service is always friendly and patient.
Date published: 2023-04-03
Rated 5 out of 5 by from turbo tax whoo hoo always a good experience with turbo tax wtg !!!!!!
Date published: 2023-04-03
Rated 5 out of 5 by from Love Turbo Tax! Straight up simplicity. I use it every year for just that reason.
Date published: 2023-04-03
Rated 1 out of 5 by from No Support from Turbo Tax This is the 2nd year in a row that TurboTax is unable to file my return electronically. They say there is an AGI mismatch except I am using the AGI from my 1040 and IRS transcript. TurboTax has no support. I would sue another tax filing software if I had to do it again.
Date published: 2023-04-03
Rated 4 out of 5 by from It was helpfull The product has been used before and it is relatively simple to work with, as this is the 4th year that I have used this product.
Date published: 2023-04-03
Rated 3 out of 5 by from turbo tax 2022 do not know how to down grade turbotax product. upgraded and did not need to
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax Makes Life Easier! They ask all the questions one does not normally know to even explore. I love picking up right where I left off last!
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4497
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great I have used Turbo since graduating college. The simplicity has drastically changed over the years and I no longer find my self stressed about taxes. This was by far my most complex year tax wise and I was impressed it felt as smooth as subsequent years!
Date published: 2023-04-03
Rated 2 out of 5 by from Worse than last year The cost keeps going up and the product quality keeps declining.
Date published: 2023-04-03
Rated 5 out of 5 by from Super Easy! This was easy and had thorough explanations for everything I didn't understand
Date published: 2023-04-03
Rated 5 out of 5 by from Peace of Mind and Ease of Use I really love how TT simplifies this overwhelming process. It is so relieving that I can just request a call and someone is there within 5 minutes to guide me through the hiccup. Customer service is always friendly and patient.
Date published: 2023-04-03
Rated 5 out of 5 by from turbo tax whoo hoo always a good experience with turbo tax wtg !!!!!!
Date published: 2023-04-03
Rated 5 out of 5 by from Love Turbo Tax! Straight up simplicity. I use it every year for just that reason.
Date published: 2023-04-03
Rated 1 out of 5 by from No Support from Turbo Tax This is the 2nd year in a row that TurboTax is unable to file my return electronically. They say there is an AGI mismatch except I am using the AGI from my 1040 and IRS transcript. TurboTax has no support. I would sue another tax filing software if I had to do it again.
Date published: 2023-04-03
Rated 4 out of 5 by from It was helpfull The product has been used before and it is relatively simple to work with, as this is the 4th year that I have used this product.
Date published: 2023-04-03
Rated 3 out of 5 by from turbo tax 2022 do not know how to down grade turbotax product. upgraded and did not need to
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax Makes Life Easier! They ask all the questions one does not normally know to even explore. I love picking up right where I left off last!
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4497