TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
nunured3 from
Great!
Great info. Quick procedure. Just wish I didn't have to pay over $100 of my return, but service is worth it!
Date published: 2023-04-19
Rated 1 out of 5 by
Displeased and discontent from
They try to sell you something every other page
Quietly left the free filling alliance and now they attempt to charge extra every other page. Charged separately for state taxes too. Never using this shady service again
Date published: 2023-04-19
Rated 5 out of 5 by
null from
Turbotax is awesome
I filed my taxes without any help. Site is intuitive and amazing.
Date published: 2023-04-19
Rated 1 out of 5 by
grb22 from
I refuse to use this service again.
Service is TRASH! Will not be using turbotax ever again.
Date published: 2023-04-19
Rated 5 out of 5 by
Mel11769 from
Made filing so much easier!
It was a lot quicker than I expected. I liked that I could come back to it. The set up was simple and made filing a breeze. I thought I would need a specialist. But the process has every thing covered I didn't need to. It was nice to still have the peace of mind that someone could help if I needed.
Date published: 2023-04-19
Rated 3 out of 5 by
Sly Silver Fox from
Customer service leaves alot to be desired.
Turbo tax messed up my credit card payment and then I was kept on hold for 2 hours. Then I was told to call back at 7 am. What a joke when your taxes are done and Turbo tax lets you down.
Date published: 2023-04-19
Rated 5 out of 5 by
RichvLucky from
Fantastic!
I've been using Turbotax for years. Great! Love it!
Date published: 2023-04-19
Rated 2 out of 5 by
Jar Jar Binks from MN from
$180 for my taxes? I'll go another route next year
The software works without a problem online but there were some confusing parts that never used to be. The cost of $180 to file my simple state and federal returns with my taxable income only being $15,000 is absurd. I will likely choose a different service next year. I just didn't have the time to monkey around this year and I just had to get it done.
Date published: 2023-04-19
Rated 5 out of 5 by
Nicole2117 from
Turbo Tax was quick and easy
The representative that I spoke with was very knowledgeable and patient with me. He was able to help me with my unique circumstances.
Date published: 2023-04-19
Rated 3 out of 5 by
KCWoodturner from
USING TURBOTAX SINCE 1990
I have been using the service it was on 3.5" hard discs. I liked it much better when you had the program on your computer and could save all the forms with the tax files. There also was a goto button to go to any form or supporting schedule. You didn't have to scroll through hundreds of pages to see what you wanted. it was just so much more user friendly instead of a screen character saying we've got this.
All TurboTax® Offerings Reviews - Page 450
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
nunured3 from
Great!
Great info. Quick procedure. Just wish I didn't have to pay over $100 of my return, but service is worth it!
Date published: 2023-04-19
Rated 1 out of 5 by
Displeased and discontent from
They try to sell you something every other page
Quietly left the free filling alliance and now they attempt to charge extra every other page. Charged separately for state taxes too. Never using this shady service again
Date published: 2023-04-19
Rated 5 out of 5 by
null from
Turbotax is awesome
I filed my taxes without any help. Site is intuitive and amazing.
Date published: 2023-04-19
Rated 1 out of 5 by
grb22 from
I refuse to use this service again.
Service is TRASH! Will not be using turbotax ever again.
Date published: 2023-04-19
Rated 5 out of 5 by
Mel11769 from
Made filing so much easier!
It was a lot quicker than I expected. I liked that I could come back to it. The set up was simple and made filing a breeze. I thought I would need a specialist. But the process has every thing covered I didn't need to. It was nice to still have the peace of mind that someone could help if I needed.
Date published: 2023-04-19
Rated 3 out of 5 by
Sly Silver Fox from
Customer service leaves alot to be desired.
Turbo tax messed up my credit card payment and then I was kept on hold for 2 hours. Then I was told to call back at 7 am. What a joke when your taxes are done and Turbo tax lets you down.
Date published: 2023-04-19
Rated 5 out of 5 by
RichvLucky from
Fantastic!
I've been using Turbotax for years. Great! Love it!
Date published: 2023-04-19
Rated 2 out of 5 by
Jar Jar Binks from MN from
$180 for my taxes? I'll go another route next year
The software works without a problem online but there were some confusing parts that never used to be. The cost of $180 to file my simple state and federal returns with my taxable income only being $15,000 is absurd. I will likely choose a different service next year. I just didn't have the time to monkey around this year and I just had to get it done.
Date published: 2023-04-19
Rated 5 out of 5 by
Nicole2117 from
Turbo Tax was quick and easy
The representative that I spoke with was very knowledgeable and patient with me. He was able to help me with my unique circumstances.
Date published: 2023-04-19
Rated 3 out of 5 by
KCWoodturner from
USING TURBOTAX SINCE 1990
I have been using the service it was on 3.5" hard discs. I liked it much better when you had the program on your computer and could save all the forms with the tax files. There also was a goto button to go to any form or supporting schedule. You didn't have to scroll through hundreds of pages to see what you wanted. it was just so much more user friendly instead of a screen character saying we've got this.
All TurboTax® Offerings Reviews - Page 450
Date published: 2023-04-19