TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Quick and easy So easy and fast. I will use turbo tax every year.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy when you have nothing to claim.. The best Easy and Fast. First time doing them by myself. I would recommend Turbo Tax
Date published: 2023-04-06
Rated 2 out of 5 by from TurboTax Do Not Upgrade To Have Someone Do It I upgraded to have someone do it for me and was disappointed. Scheduled an appointment and the assistant deleted documents before even meeting with me then asked me to explain what she deleted. Unacceptable!!! I did them myself and Federal was easy enough. I was able to click on the hyperlinks to understand what was being asked or type in my question. State was not as intuitive. Where it was asking for information there was no help. That could be better.
Date published: 2023-04-06
Rated 5 out of 5 by from Good Good nice job. Good good good .I love to use. It very helpful. It very simple and easy to use
Date published: 2023-04-06
Rated 5 out of 5 by from Fast and easy Turbo tax went really well and smoothly. Not hard to manage and fill out. I would recommend it to many of my friends.
Date published: 2023-04-06
Rated 5 out of 5 by from good job easy to navigate and understand as a self empoloyed filer
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome Problem with adjusted gross income. Sent correct one but keeps rejecting it.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax Review TurboTax helped my a lot. My tax expert Eric has been a big help in getting my maximum refund.
Date published: 2023-04-06
Rated 4 out of 5 by from Random Software Issues with State Filing Initial attempt to download State Software failed due to UNKNOWN PUBLISHER issue. Contacted Intuit and they advised me to buy another copy of Turbotax and try to return the copy that I had. Left the software for a while and then tried again. Turbotax needed an update. Then no issues with State Tax software download. Tried to eFile the State Tax Return and was directed to the Turbotax external site via browser. Browser had issues collecting my credit card information so I was informed via popup window that I had to try again later. Waited for about half an hour or so and was able to pay for the State eFile. Finally, after a week's worth of struggling with the software, I am done with my taxes.
Date published: 2023-04-06
Rated 1 out of 5 by from IRS to the Rescue You charged me for every little thing you possibly could. I hope the IRS free filing tool runs TurboTax into the ground.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4487
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy So easy and fast. I will use turbo tax every year.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy when you have nothing to claim.. The best Easy and Fast. First time doing them by myself. I would recommend Turbo Tax
Date published: 2023-04-06
Rated 2 out of 5 by from TurboTax Do Not Upgrade To Have Someone Do It I upgraded to have someone do it for me and was disappointed. Scheduled an appointment and the assistant deleted documents before even meeting with me then asked me to explain what she deleted. Unacceptable!!! I did them myself and Federal was easy enough. I was able to click on the hyperlinks to understand what was being asked or type in my question. State was not as intuitive. Where it was asking for information there was no help. That could be better.
Date published: 2023-04-06
Rated 5 out of 5 by from Good Good nice job. Good good good .I love to use. It very helpful. It very simple and easy to use
Date published: 2023-04-06
Rated 5 out of 5 by from Fast and easy Turbo tax went really well and smoothly. Not hard to manage and fill out. I would recommend it to many of my friends.
Date published: 2023-04-06
Rated 5 out of 5 by from good job easy to navigate and understand as a self empoloyed filer
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome Problem with adjusted gross income. Sent correct one but keeps rejecting it.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax Review TurboTax helped my a lot. My tax expert Eric has been a big help in getting my maximum refund.
Date published: 2023-04-06
Rated 4 out of 5 by from Random Software Issues with State Filing Initial attempt to download State Software failed due to UNKNOWN PUBLISHER issue. Contacted Intuit and they advised me to buy another copy of Turbotax and try to return the copy that I had. Left the software for a while and then tried again. Turbotax needed an update. Then no issues with State Tax software download. Tried to eFile the State Tax Return and was directed to the Turbotax external site via browser. Browser had issues collecting my credit card information so I was informed via popup window that I had to try again later. Waited for about half an hour or so and was able to pay for the State eFile. Finally, after a week's worth of struggling with the software, I am done with my taxes.
Date published: 2023-04-06
Rated 1 out of 5 by from IRS to the Rescue You charged me for every little thing you possibly could. I hope the IRS free filing tool runs TurboTax into the ground.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4487