TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Easy and Convenient, but Prices are little high!! Easy and Convenient, but Prices are little high!! Previously I used H&R Block and TaxAct but it doesnt have an automated info gathering. However if TurboTax can bring down the Prices a bit then I'm sure more people will file with it.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is very helpful TurboTax was very helpful. My husband passed away in 2022 & they guided me through everything I needed to know to complete our joint return.
Date published: 2023-04-03
Rated 5 out of 5 by from Simple User Friendly - Doing Taxes Pain Free! I've been using Turbo Tax for years now and love it! We had been paying a CPA to do our taxes years ago and it was so pricey for something I can do myself for half the price!
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax Live Experts were awesome! The program was very easy to follow. The Live experts that helped were friendly and very helpful.
Date published: 2023-04-03
Rated 5 out of 5 by from Super Simple Turbo Tax made is super easy to file my taxes. They guide you through the whole process and even have explanations in each section to help along the way. 10/10 would recommend.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax Helps Tremendously Turbo tax stream lines the complex tax process to make it easier on busy individuals, helping them file accurately, and get the best refund possible.
Date published: 2023-04-03
Rated 4 out of 5 by from TurboTax Coo The interface is intuitive and the program assists tremendously with leading a filer through the process. Continue to provide any information regarding how taxes are calculated. I had trouble understanding why I was paying state taxes this year and could not find information regarding it.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is very helpful. I did my taxes with Turbo few years ago and did it last year with the help of my son. This year I did by myself and needed help from your expert people. Herman did a very super job and guided me until I finished the tax. thank you very much
Date published: 2023-04-03
Rated 2 out of 5 by from NOT FREE I wanted the FREE file and you just assumed i wanted extra and charged me $59 when it should have been only $39
Date published: 2023-04-03
Rated 1 out of 5 by from I lost complete trust with TurboTax I have used turbo tax for 3-5 years. Every year there has been some issue. Since 2021 its been the worse. I didn't switch because I don't like giving info to different websites and I was already established with Turbo Tax. I paid the $39 to get help with turbo tax and got no where with them. Got hung up on time and time again. They never emailed me about my taxes. Last year it took them 9 months to get my tax return. Its the absolute worse
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4473
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy and Convenient, but Prices are little high!! Easy and Convenient, but Prices are little high!! Previously I used H&R Block and TaxAct but it doesnt have an automated info gathering. However if TurboTax can bring down the Prices a bit then I'm sure more people will file with it.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is very helpful TurboTax was very helpful. My husband passed away in 2022 & they guided me through everything I needed to know to complete our joint return.
Date published: 2023-04-03
Rated 5 out of 5 by from Simple User Friendly - Doing Taxes Pain Free! I've been using Turbo Tax for years now and love it! We had been paying a CPA to do our taxes years ago and it was so pricey for something I can do myself for half the price!
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax Live Experts were awesome! The program was very easy to follow. The Live experts that helped were friendly and very helpful.
Date published: 2023-04-03
Rated 5 out of 5 by from Super Simple Turbo Tax made is super easy to file my taxes. They guide you through the whole process and even have explanations in each section to help along the way. 10/10 would recommend.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax Helps Tremendously Turbo tax stream lines the complex tax process to make it easier on busy individuals, helping them file accurately, and get the best refund possible.
Date published: 2023-04-03
Rated 4 out of 5 by from TurboTax Coo The interface is intuitive and the program assists tremendously with leading a filer through the process. Continue to provide any information regarding how taxes are calculated. I had trouble understanding why I was paying state taxes this year and could not find information regarding it.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is very helpful. I did my taxes with Turbo few years ago and did it last year with the help of my son. This year I did by myself and needed help from your expert people. Herman did a very super job and guided me until I finished the tax. thank you very much
Date published: 2023-04-03
Rated 2 out of 5 by from NOT FREE I wanted the FREE file and you just assumed i wanted extra and charged me $59 when it should have been only $39
Date published: 2023-04-03
Rated 1 out of 5 by from I lost complete trust with TurboTax I have used turbo tax for 3-5 years. Every year there has been some issue. Since 2021 its been the worse. I didn't switch because I don't like giving info to different websites and I was already established with Turbo Tax. I paid the $39 to get help with turbo tax and got no where with them. Got hung up on time and time again. They never emailed me about my taxes. Last year it took them 9 months to get my tax return. Its the absolute worse
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4473