TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I've used Turbo Tax for years I've never engaged with a turbo tax employee, although I have asked questions through the process. Hopefully I have completed all my previous tax reports correctly.
Date published: 2023-04-06
Rated 3 out of 5 by from Inadequate for couples with MSAs We have been using TT since it was on 5.25" floppies. In recent years, my wife and I have Medical Savings Accounts (MSAs). TT only supports e-filing when ONE person has an MSA. We are forced to mail both our federal and state returns because of this. Very disappointing!!
Date published: 2023-04-06
Rated 5 out of 5 by from Easy Way to get this awful task done Easier for me this year than past years. I've used Turbotax for years, and it is getting easier year on year.
Date published: 2023-04-06
Rated 3 out of 5 by from Past Year Information I have used Turbotax for years, but I am not sure I will in the future. Much of the past years information I have trusted and appreciated to be brought forward was not populated. I am beyond irritated I have to look and pull up. I will not be recommending it in the future.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Rules! WAs easy to use and understand. I was able to do my taxes with ease and it was quick
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax worked great for me Got a late start on filing my taxes this year. So, it went well! I was completed in about an hour. I really liked the way the Tax Forms from the W2 to the financial institutions just were downloaded into the system! The only one issue I had was the email verification when I e-filed. However, once I was able to verify the email, then it went smoothly.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Fantastic!!!!!!! You did great the whole Shebang Thank you for your service
Date published: 2023-04-06
Rated 3 out of 5 by from Easy Helpful Taxes Done Yourself Nice to work on for the first time. Easy to insert ones information.
Date published: 2023-04-06
Rated 5 out of 5 by from Go Turbo Tax It was fast and easy. I felt safe giving my information.
Date published: 2023-04-06
Rated 3 out of 5 by from expansive it's a bit too expansive ........................rjworjo[ [oeggme
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4470
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I've used Turbo Tax for years I've never engaged with a turbo tax employee, although I have asked questions through the process. Hopefully I have completed all my previous tax reports correctly.
Date published: 2023-04-06
Rated 3 out of 5 by from Inadequate for couples with MSAs We have been using TT since it was on 5.25" floppies. In recent years, my wife and I have Medical Savings Accounts (MSAs). TT only supports e-filing when ONE person has an MSA. We are forced to mail both our federal and state returns because of this. Very disappointing!!
Date published: 2023-04-06
Rated 5 out of 5 by from Easy Way to get this awful task done Easier for me this year than past years. I've used Turbotax for years, and it is getting easier year on year.
Date published: 2023-04-06
Rated 3 out of 5 by from Past Year Information I have used Turbotax for years, but I am not sure I will in the future. Much of the past years information I have trusted and appreciated to be brought forward was not populated. I am beyond irritated I have to look and pull up. I will not be recommending it in the future.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Rules! WAs easy to use and understand. I was able to do my taxes with ease and it was quick
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax worked great for me Got a late start on filing my taxes this year. So, it went well! I was completed in about an hour. I really liked the way the Tax Forms from the W2 to the financial institutions just were downloaded into the system! The only one issue I had was the email verification when I e-filed. However, once I was able to verify the email, then it went smoothly.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Fantastic!!!!!!! You did great the whole Shebang Thank you for your service
Date published: 2023-04-06
Rated 3 out of 5 by from Easy Helpful Taxes Done Yourself Nice to work on for the first time. Easy to insert ones information.
Date published: 2023-04-06
Rated 5 out of 5 by from Go Turbo Tax It was fast and easy. I felt safe giving my information.
Date published: 2023-04-06
Rated 3 out of 5 by from expansive it's a bit too expansive ........................rjworjo[ [oeggme
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4470