TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to follow and file -- I love that Turbo Tax saves information already filled in so if you need to review or go back, you don't have to re-enter all of your data. The QR scan and upload for the W2 was great - it loaded all of the info perfectly (you should still review it, just to be sure!)
Date published: 2023-04-07
Rated 5 out of 5 by from EFFICIENT Easy to use and very helpful advice along the way with chat function.
Date published: 2023-04-07
Rated 4 out of 5 by from Tax Season is a Headache As much as I hate taxes, this program is easy to navigate and allows you the freedom to walk away and save if you just can't look at it any more.
Date published: 2023-04-07
Rated 4 out of 5 by from Live assistants are great!~ What I liked is the response from the assistants. What I did not like are the adds to update products and not mentioning the price until time is spent on the return.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax it Awsome It was easy and fast for all financial transaction accounts.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is great TurboTax has the greatest live chat help of anything I've ever tried
Date published: 2023-04-07
Rated 5 out of 5 by from Awesome service My tax expert was extremely thorough and very knowledgeable as well as extremely patient. I will definitely work with her again
Date published: 2023-04-07
Rated 5 out of 5 by from No glitches Seems you've made some improvements and I breezed through without a hitch. I do rather tire of your many "are you sure"s when it comes to wanting me to pay an exorbitant price for extra state software. In my state filling out that form is very simple and the one time I tried a trial version, it missed several things I always add, so it's pretty worthless to me. Quit nagging.
Date published: 2023-04-07
Rated 4 out of 5 by from good service but pricey. cost a little bit much but it really does make it easy.
Date published: 2023-04-07
Rated 1 out of 5 by from So Many Hidden Fees Started free, then Premier charges you for Federal and then charges separate for state. Okay got it, now to pay, if you take from your return, there is a silent 40 dollar charge that isnt specified
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4449
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to follow and file -- I love that Turbo Tax saves information already filled in so if you need to review or go back, you don't have to re-enter all of your data. The QR scan and upload for the W2 was great - it loaded all of the info perfectly (you should still review it, just to be sure!)
Date published: 2023-04-07
Rated 5 out of 5 by from EFFICIENT Easy to use and very helpful advice along the way with chat function.
Date published: 2023-04-07
Rated 4 out of 5 by from Tax Season is a Headache As much as I hate taxes, this program is easy to navigate and allows you the freedom to walk away and save if you just can't look at it any more.
Date published: 2023-04-07
Rated 4 out of 5 by from Live assistants are great!~ What I liked is the response from the assistants. What I did not like are the adds to update products and not mentioning the price until time is spent on the return.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax it Awsome It was easy and fast for all financial transaction accounts.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is great TurboTax has the greatest live chat help of anything I've ever tried
Date published: 2023-04-07
Rated 5 out of 5 by from Awesome service My tax expert was extremely thorough and very knowledgeable as well as extremely patient. I will definitely work with her again
Date published: 2023-04-07
Rated 5 out of 5 by from No glitches Seems you've made some improvements and I breezed through without a hitch. I do rather tire of your many "are you sure"s when it comes to wanting me to pay an exorbitant price for extra state software. In my state filling out that form is very simple and the one time I tried a trial version, it missed several things I always add, so it's pretty worthless to me. Quit nagging.
Date published: 2023-04-07
Rated 4 out of 5 by from good service but pricey. cost a little bit much but it really does make it easy.
Date published: 2023-04-07
Rated 1 out of 5 by from So Many Hidden Fees Started free, then Premier charges you for Federal and then charges separate for state. Okay got it, now to pay, if you take from your return, there is a silent 40 dollar charge that isnt specified
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4449