TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Always the easiest, effecient, most economical way I have used turbo tax for years. I have never had any problems. When used someone to prepare my taxes realized they asked the exact same questions as turbo tax and charged a whole lot more.
Date published: 2023-04-03
Rated 2 out of 5 by from Meh Your basic access is very limiting. it seems to be all or nothing. pay for our full service or get nothing. i just want to use your platform to do my taxes at home not pay for things i dont need. every year i deepen my debate to continue using your platform. the main reason i continue is because i started my taxes on here, not because your service gets better. your service has actually gotten worse for me, not pleased but taxes need to be done and you have all of my stuff saved, so im stuck here for now.
Date published: 2023-04-03
Rated 4 out of 5 by from Good but pricey Good as far as I can tell but support is minimal especially when you have a question and can't get any answers.
Date published: 2023-04-03
Rated 1 out of 5 by from Don't like Turbo Tax anymore I understand that you have to take me through all the possibly applicable choices, but my return is simple and this makes it very complicated. I also resent that you are charging me to file my state tax forms.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is great Solved all my problems, was responsive when my return had difficulties
Date published: 2023-04-03
Rated 3 out of 5 by from It's good The added charges are disappointing was not expecting these charges
Date published: 2023-04-03
Rated 5 out of 5 by from It is a user friendly wonderful software. It allowed me to do my tax return at the convenience of my desk.
Date published: 2023-04-03
Rated 5 out of 5 by from great app but expensive Does the job well. been using it for years with excellent results
Date published: 2023-04-03
Rated 5 out of 5 by from turbo tax is great cumbersome at first but once you get the hang of it it is great.
Date published: 2023-04-03
Rated 5 out of 5 by from Great Bruce was very helpful. He answered all my question. Experience was great
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4442
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always the easiest, effecient, most economical way I have used turbo tax for years. I have never had any problems. When used someone to prepare my taxes realized they asked the exact same questions as turbo tax and charged a whole lot more.
Date published: 2023-04-03
Rated 2 out of 5 by from Meh Your basic access is very limiting. it seems to be all or nothing. pay for our full service or get nothing. i just want to use your platform to do my taxes at home not pay for things i dont need. every year i deepen my debate to continue using your platform. the main reason i continue is because i started my taxes on here, not because your service gets better. your service has actually gotten worse for me, not pleased but taxes need to be done and you have all of my stuff saved, so im stuck here for now.
Date published: 2023-04-03
Rated 4 out of 5 by from Good but pricey Good as far as I can tell but support is minimal especially when you have a question and can't get any answers.
Date published: 2023-04-03
Rated 1 out of 5 by from Don't like Turbo Tax anymore I understand that you have to take me through all the possibly applicable choices, but my return is simple and this makes it very complicated. I also resent that you are charging me to file my state tax forms.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is great Solved all my problems, was responsive when my return had difficulties
Date published: 2023-04-03
Rated 3 out of 5 by from It's good The added charges are disappointing was not expecting these charges
Date published: 2023-04-03
Rated 5 out of 5 by from It is a user friendly wonderful software. It allowed me to do my tax return at the convenience of my desk.
Date published: 2023-04-03
Rated 5 out of 5 by from great app but expensive Does the job well. been using it for years with excellent results
Date published: 2023-04-03
Rated 5 out of 5 by from turbo tax is great cumbersome at first but once you get the hang of it it is great.
Date published: 2023-04-03
Rated 5 out of 5 by from Great Bruce was very helpful. He answered all my question. Experience was great
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4442