TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
GGGeorgia from
Always the easiest, effecient, most economical way
I have used turbo tax for years. I have never had any problems. When used someone to prepare my taxes realized they asked the exact same questions as turbo tax and charged a whole lot more.
Date published: 2023-04-03
Rated 2 out of 5 by
kjbjhb from
Meh
Your basic access is very limiting. it seems to be all or nothing. pay for our full service or get nothing. i just want to use your platform to do my taxes at home not pay for things i dont need. every year i deepen my debate to continue using your platform. the main reason i continue is because i started my taxes on here, not because your service gets better. your service has actually gotten worse for me, not pleased but taxes need to be done and you have all of my stuff saved, so im stuck here for now.
Date published: 2023-04-03
Rated 4 out of 5 by
Top Gun1 from
Good but pricey
Good as far as I can tell but support is minimal especially when you have a question and can't get any answers.
Date published: 2023-04-03
Rated 1 out of 5 by
KFTA from
Don't like Turbo Tax anymore
I understand that you have to take me through all the possibly applicable choices, but my return is simple and this makes it very complicated. I also resent that you are charging me to file my state tax forms.
Date published: 2023-04-03
Rated 5 out of 5 by
9267175 from
Turbo Tax is great
Solved all my problems, was responsive when my return had difficulties
Date published: 2023-04-03
Rated 3 out of 5 by
Sami Rea from
It's good
The added charges are disappointing was not expecting these charges
Date published: 2023-04-03
Rated 5 out of 5 by
Mengi from
It is a user friendly wonderful software.
It allowed me to do my tax return at the convenience of my desk.
Date published: 2023-04-03
Rated 5 out of 5 by
Prontoman from
great app but expensive
Does the job well. been using it for years with excellent results
Date published: 2023-04-03
Rated 5 out of 5 by
dennis goode from
turbo tax is great
cumbersome at first but once you get the hang of it it is great.
Date published: 2023-04-03
Rated 5 out of 5 by
Perlaruby 141 from
Great
Bruce was very helpful. He answered all my question. Experience was great
All TurboTax® Offerings Reviews - Page 4442
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
GGGeorgia from
Always the easiest, effecient, most economical way
I have used turbo tax for years. I have never had any problems. When used someone to prepare my taxes realized they asked the exact same questions as turbo tax and charged a whole lot more.
Date published: 2023-04-03
Rated 2 out of 5 by
kjbjhb from
Meh
Your basic access is very limiting. it seems to be all or nothing. pay for our full service or get nothing. i just want to use your platform to do my taxes at home not pay for things i dont need. every year i deepen my debate to continue using your platform. the main reason i continue is because i started my taxes on here, not because your service gets better. your service has actually gotten worse for me, not pleased but taxes need to be done and you have all of my stuff saved, so im stuck here for now.
Date published: 2023-04-03
Rated 4 out of 5 by
Top Gun1 from
Good but pricey
Good as far as I can tell but support is minimal especially when you have a question and can't get any answers.
Date published: 2023-04-03
Rated 1 out of 5 by
KFTA from
Don't like Turbo Tax anymore
I understand that you have to take me through all the possibly applicable choices, but my return is simple and this makes it very complicated. I also resent that you are charging me to file my state tax forms.
Date published: 2023-04-03
Rated 5 out of 5 by
9267175 from
Turbo Tax is great
Solved all my problems, was responsive when my return had difficulties
Date published: 2023-04-03
Rated 3 out of 5 by
Sami Rea from
It's good
The added charges are disappointing was not expecting these charges
Date published: 2023-04-03
Rated 5 out of 5 by
Mengi from
It is a user friendly wonderful software.
It allowed me to do my tax return at the convenience of my desk.
Date published: 2023-04-03
Rated 5 out of 5 by
Prontoman from
great app but expensive
Does the job well. been using it for years with excellent results
Date published: 2023-04-03
Rated 5 out of 5 by
dennis goode from
turbo tax is great
cumbersome at first but once you get the hang of it it is great.
Date published: 2023-04-03
Rated 5 out of 5 by
Perlaruby 141 from
Great
Bruce was very helpful. He answered all my question. Experience was great
All TurboTax® Offerings Reviews - Page 4442
Date published: 2023-04-03