TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Good but some flaws need to be fixed For our PFL, they took our gross income off our W2 and entered that. It made it look like all our income should not be taxed. We thought we were getting $10,000 back for days and then when we fixed the error TurboTax had entered it said $5,000. TurboTax helped us get back a lot so we still like it, but some errors make it more challenging.
Date published: 2023-04-03
Rated 5 out of 5 by from excellent Used it before. Very helpful. Will use it again!!!
Date published: 2023-04-03
Rated 5 out of 5 by from easy and accurate+great customer support! Love the Turbo Tax and their customer support, but wish it was not so terribly expensive per filing ( I am still using old computer and was not able to download the program, so each family member I filed for had to pay for Premium over $100/return...no returning customer discounts...
Date published: 2023-04-03
Rated 5 out of 5 by from First experience with TurboTax Full Service Denise was a competent tax preparer, always ready to help.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use and very quick. I feel confident in my return. Thank you!
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax makes it easy! I had to make a few calls, but my problems were easily resolved.
Date published: 2023-04-03
Rated 5 out of 5 by from Love That Turbo Tax! Super easy to use. I love the fact that it reminds you of items from the previous year that may or may not apply. Easily imports info from investment accounts and even one of my W-2s! Audit Defense is a great piece of mind as well. I recommend Turbo tax to everyone!
Date published: 2023-04-03
Rated 4 out of 5 by from Just Filed Good explanation, but the software often goes down.
Date published: 2023-04-03
Rated 4 out of 5 by from turbo tax is great fast and efficient easy to use and good software to follow and complete
Date published: 2023-04-03
Rated 5 out of 5 by from Fun Turbo Tax makes this awful annual process fun admit's so easy and thorough.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4440
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good but some flaws need to be fixed For our PFL, they took our gross income off our W2 and entered that. It made it look like all our income should not be taxed. We thought we were getting $10,000 back for days and then when we fixed the error TurboTax had entered it said $5,000. TurboTax helped us get back a lot so we still like it, but some errors make it more challenging.
Date published: 2023-04-03
Rated 5 out of 5 by from excellent Used it before. Very helpful. Will use it again!!!
Date published: 2023-04-03
Rated 5 out of 5 by from easy and accurate+great customer support! Love the Turbo Tax and their customer support, but wish it was not so terribly expensive per filing ( I am still using old computer and was not able to download the program, so each family member I filed for had to pay for Premium over $100/return...no returning customer discounts...
Date published: 2023-04-03
Rated 5 out of 5 by from First experience with TurboTax Full Service Denise was a competent tax preparer, always ready to help.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use and very quick. I feel confident in my return. Thank you!
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax makes it easy! I had to make a few calls, but my problems were easily resolved.
Date published: 2023-04-03
Rated 5 out of 5 by from Love That Turbo Tax! Super easy to use. I love the fact that it reminds you of items from the previous year that may or may not apply. Easily imports info from investment accounts and even one of my W-2s! Audit Defense is a great piece of mind as well. I recommend Turbo tax to everyone!
Date published: 2023-04-03
Rated 4 out of 5 by from Just Filed Good explanation, but the software often goes down.
Date published: 2023-04-03
Rated 4 out of 5 by from turbo tax is great fast and efficient easy to use and good software to follow and complete
Date published: 2023-04-03
Rated 5 out of 5 by from Fun Turbo Tax makes this awful annual process fun admit's so easy and thorough.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4440