TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Confusing Prompts from
Good but some flaws need to be fixed
For our PFL, they took our gross income off our W2 and entered that. It made it look like all our income should not be taxed. We thought we were getting $10,000 back for days and then when we fixed the error TurboTax had entered it said $5,000. TurboTax helped us get back a lot so we still like it, but some errors make it more challenging.
Date published: 2023-04-03
Rated 5 out of 5 by
chao6 from
excellent
Used it before. Very helpful. Will use it again!!!
Date published: 2023-04-03
Rated 5 out of 5 by
crazy tex from
easy and accurate+great customer support!
Love the Turbo Tax and their customer support, but wish it was not so terribly expensive per filing ( I am still using old computer and was not able to download the program, so each family member I filed for had to pay for Premium over $100/return...no returning customer discounts...
Date published: 2023-04-03
Rated 5 out of 5 by
r4r4r4r4 from
First experience with TurboTax Full Service
Denise was a competent tax preparer, always ready to help.
Date published: 2023-04-03
Rated 5 out of 5 by
Stain18 from
Turbo Tax is Awesome!
Very easy to use and very quick. I feel confident in my return. Thank you!
Date published: 2023-04-03
Rated 5 out of 5 by
PeeGray426 from
Turbo Tax makes it easy!
I had to make a few calls, but my problems were easily resolved.
Date published: 2023-04-03
Rated 5 out of 5 by
FNcarnut from
Love That Turbo Tax!
Super easy to use. I love the fact that it reminds you of items from the previous year that may or may not apply. Easily imports info from investment accounts and even one of my W-2s! Audit Defense is a great piece of mind as well. I recommend Turbo tax to everyone!
Date published: 2023-04-03
Rated 4 out of 5 by
XNDR1974 from
Just Filed
Good explanation, but the software often goes down.
Date published: 2023-04-03
Rated 4 out of 5 by
tk las vegas from
turbo tax is great
fast and efficient easy to use and good software to follow and complete
Date published: 2023-04-03
Rated 5 out of 5 by
Woodtoolraven from
Fun
Turbo Tax makes this awful annual process fun admit's so easy and thorough.
All TurboTax® Offerings Reviews - Page 4440
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Confusing Prompts from
Good but some flaws need to be fixed
For our PFL, they took our gross income off our W2 and entered that. It made it look like all our income should not be taxed. We thought we were getting $10,000 back for days and then when we fixed the error TurboTax had entered it said $5,000. TurboTax helped us get back a lot so we still like it, but some errors make it more challenging.
Date published: 2023-04-03
Rated 5 out of 5 by
chao6 from
excellent
Used it before. Very helpful. Will use it again!!!
Date published: 2023-04-03
Rated 5 out of 5 by
crazy tex from
easy and accurate+great customer support!
Love the Turbo Tax and their customer support, but wish it was not so terribly expensive per filing ( I am still using old computer and was not able to download the program, so each family member I filed for had to pay for Premium over $100/return...no returning customer discounts...
Date published: 2023-04-03
Rated 5 out of 5 by
r4r4r4r4 from
First experience with TurboTax Full Service
Denise was a competent tax preparer, always ready to help.
Date published: 2023-04-03
Rated 5 out of 5 by
Stain18 from
Turbo Tax is Awesome!
Very easy to use and very quick. I feel confident in my return. Thank you!
Date published: 2023-04-03
Rated 5 out of 5 by
PeeGray426 from
Turbo Tax makes it easy!
I had to make a few calls, but my problems were easily resolved.
Date published: 2023-04-03
Rated 5 out of 5 by
FNcarnut from
Love That Turbo Tax!
Super easy to use. I love the fact that it reminds you of items from the previous year that may or may not apply. Easily imports info from investment accounts and even one of my W-2s! Audit Defense is a great piece of mind as well. I recommend Turbo tax to everyone!
Date published: 2023-04-03
Rated 4 out of 5 by
XNDR1974 from
Just Filed
Good explanation, but the software often goes down.
Date published: 2023-04-03
Rated 4 out of 5 by
tk las vegas from
turbo tax is great
fast and efficient easy to use and good software to follow and complete
Date published: 2023-04-03
Rated 5 out of 5 by
Woodtoolraven from
Fun
Turbo Tax makes this awful annual process fun admit's so easy and thorough.
All TurboTax® Offerings Reviews - Page 4440
Date published: 2023-04-03