TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Way To Expensive There is no reason that I should be paying this amount of money for the services offered. Yes it is easy and user friendly but it is ridiculously expensive. Plus they keep trying to get me to purchase more and more at every corner. Absolutely ridiculous.
Date published: 2023-05-09
Rated 5 out of 5 by from turbo tax is amazing! made it very simple to file, especially since I had w2 and 1099 to file
Date published: 2023-05-09
Rated 5 out of 5 by from used it for years I've used TT for years and not encountered issues, even had major life changes, and still, TT walks me through everything every year. No complaints. Had one technical issue this year but the live agent addressed my concern and helped resolve it.
Date published: 2023-05-09
Rated 5 out of 5 by from TurboTax is awesome TurboTax has been awesome, really easy and accurate
Date published: 2023-05-09
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS EASY TO USE IT ALSO WAS VERY USER FRIENDLY I EVEN GOT HELP FROM A TAX EXPERT.
Date published: 2023-05-09
Rated 5 out of 5 by from Easy and Thorough Easy and Thorough way to get your taxes done. I feel confident with this program.
Date published: 2023-05-09
Rated 4 out of 5 by from Turbo Tax is pretty good and Support is great. Turbo Tax makes filing simpler. However, sometimes it was not clear exactly what information is required.
Date published: 2023-05-09
Rated 4 out of 5 by from Why can't we e-file MA State? Messed up this year. Thought I was DONE. E-filed my taxes. Was getting back money from State only. I filed. I thought I was done, submitted my checking account numbers, etc. to have State pay to my account. I did forget State was not e-file access..... I thought I was done.... waiting for my tax return, looked in Turbo and realized it was not SENT because it didn't allow State to go through. My fault, but it was confusing..... I was late submitting..... a challenge.....
Date published: 2023-05-09
Rated 5 out of 5 by from Turbo tax Very easy, very friendly and very efficient. Would highly recommend
Date published: 2023-05-09
Rated 5 out of 5 by from Turbotax is amazing good I will be so much happy if they will accept my tax returns
Date published: 2023-05-09
All TurboTax® Offerings Reviews - Page 443
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Way To Expensive There is no reason that I should be paying this amount of money for the services offered. Yes it is easy and user friendly but it is ridiculously expensive. Plus they keep trying to get me to purchase more and more at every corner. Absolutely ridiculous.
Date published: 2023-05-09
Rated 5 out of 5 by from turbo tax is amazing! made it very simple to file, especially since I had w2 and 1099 to file
Date published: 2023-05-09
Rated 5 out of 5 by from used it for years I've used TT for years and not encountered issues, even had major life changes, and still, TT walks me through everything every year. No complaints. Had one technical issue this year but the live agent addressed my concern and helped resolve it.
Date published: 2023-05-09
Rated 5 out of 5 by from TurboTax is awesome TurboTax has been awesome, really easy and accurate
Date published: 2023-05-09
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS EASY TO USE IT ALSO WAS VERY USER FRIENDLY I EVEN GOT HELP FROM A TAX EXPERT.
Date published: 2023-05-09
Rated 5 out of 5 by from Easy and Thorough Easy and Thorough way to get your taxes done. I feel confident with this program.
Date published: 2023-05-09
Rated 4 out of 5 by from Turbo Tax is pretty good and Support is great. Turbo Tax makes filing simpler. However, sometimes it was not clear exactly what information is required.
Date published: 2023-05-09
Rated 4 out of 5 by from Why can't we e-file MA State? Messed up this year. Thought I was DONE. E-filed my taxes. Was getting back money from State only. I filed. I thought I was done, submitted my checking account numbers, etc. to have State pay to my account. I did forget State was not e-file access..... I thought I was done.... waiting for my tax return, looked in Turbo and realized it was not SENT because it didn't allow State to go through. My fault, but it was confusing..... I was late submitting..... a challenge.....
Date published: 2023-05-09
Rated 5 out of 5 by from Turbo tax Very easy, very friendly and very efficient. Would highly recommend
Date published: 2023-05-09
Rated 5 out of 5 by from Turbotax is amazing good I will be so much happy if they will accept my tax returns
Date published: 2023-05-09
All TurboTax® Offerings Reviews - Page 443