TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Great software that I have used for many many year Schedule K-1 for a retirement plan (item I2 checked), TurboTax says it removes K-1 (this is what I remembered). But during tax return submission, it continuously asks for partnership's name and ID. Even with that glitch, this year, Turbotax is still my SUPER STAR. ;-)
Date published: 2021-05-18
Rated 5 out of 5 by from Hurray for TurboTax! Doing taxes without TurboTax can be a nightmare. Thank you for simplifying everything for me!
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax sucked for 2020 I used TT in 2019 to generated tax forms. My forms and summary were printed and submitted by snail mail to IRS. I used same forms to obtain 2019 AIG for 2020 submission and IRS rejected 2 times. This required me to mail in taxes late.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is a life saver! Easy and very well formatted. I will definitely use it again next year.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Easy Filing the return with Turbo Tax was easy and quick
Date published: 2021-05-18
Rated 2 out of 5 by from to expensive keeps pressuring for upgrade it also keeps pressuring for itemized deduction it is not hard for me to know i dont have enough to go over the standard deduction. to expensive i dont know why i just dont go to a accoutant
Date published: 2021-05-18
Rated 5 out of 5 by from yes great, super, wow, yes, let's go, bang bang, hells ya
Date published: 2021-05-18
Rated 3 out of 5 by from Multiple mistakes in 2020 Multiple misspellings. Error in functionality...It kept asking me for the date of sale of my house, for Capital Gains filing. I did not sell my house!! It ultimately forced me to make up a date in order to allow me to file. I hope that this does not create a problem. I did not sell my house!!
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome i Idk I never talk to cause when my sons did they got nothing done
Date published: 2021-05-18
Rated 1 out of 5 by from Terrible customer service A certified CPA is cheaper, more personalized and more worthwhile: I reached out a couple of times after paying for the added feature and not needing it to see if I could change the program. Even with paying for the added service to have live help, you can't get live help. I will be looking for a CPA next year as it will be less expensive and I can get live help. Turbotax is a cheap software program whose only benefit was a live person and support in case of audit, but now you can't even get support for the most minor of questions, I can only imagine getting help when it is really needed.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 443
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great software that I have used for many many year Schedule K-1 for a retirement plan (item I2 checked), TurboTax says it removes K-1 (this is what I remembered). But during tax return submission, it continuously asks for partnership's name and ID. Even with that glitch, this year, Turbotax is still my SUPER STAR. ;-)
Date published: 2021-05-18
Rated 5 out of 5 by from Hurray for TurboTax! Doing taxes without TurboTax can be a nightmare. Thank you for simplifying everything for me!
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax sucked for 2020 I used TT in 2019 to generated tax forms. My forms and summary were printed and submitted by snail mail to IRS. I used same forms to obtain 2019 AIG for 2020 submission and IRS rejected 2 times. This required me to mail in taxes late.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is a life saver! Easy and very well formatted. I will definitely use it again next year.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Easy Filing the return with Turbo Tax was easy and quick
Date published: 2021-05-18
Rated 2 out of 5 by from to expensive keeps pressuring for upgrade it also keeps pressuring for itemized deduction it is not hard for me to know i dont have enough to go over the standard deduction. to expensive i dont know why i just dont go to a accoutant
Date published: 2021-05-18
Rated 5 out of 5 by from yes great, super, wow, yes, let's go, bang bang, hells ya
Date published: 2021-05-18
Rated 3 out of 5 by from Multiple mistakes in 2020 Multiple misspellings. Error in functionality...It kept asking me for the date of sale of my house, for Capital Gains filing. I did not sell my house!! It ultimately forced me to make up a date in order to allow me to file. I hope that this does not create a problem. I did not sell my house!!
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome i Idk I never talk to cause when my sons did they got nothing done
Date published: 2021-05-18
Rated 1 out of 5 by from Terrible customer service A certified CPA is cheaper, more personalized and more worthwhile: I reached out a couple of times after paying for the added feature and not needing it to see if I could change the program. Even with paying for the added service to have live help, you can't get live help. I will be looking for a CPA next year as it will be less expensive and I can get live help. Turbotax is a cheap software program whose only benefit was a live person and support in case of audit, but now you can't even get support for the most minor of questions, I can only imagine getting help when it is really needed.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 443