TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by dpzp from WOW I moved this year and changed jobs. Turbo tax was great.
Date published: 2023-04-07
Rated 1 out of 5 by Brenda II from Too expensive As with everything, paying more for DIY. Also the download version wouldn't work with my OS so I had to buy it twice.
Date published: 2023-04-07
Rated 2 out of 5 by FlamingoDancer from Misleading Advertisement My return was straight forward, I am single, no property, no children/dependents. I did not need any assistance filing or expert tax help. Turbo tax advertised free filing yet I was charged $129 plus $64 for state return. Was not worth the money I paid. They need to be transparent with their advertising and prices upfront instead of waiting until the end of completing the hour and half time it took to prepare my taxes to spring the $$$$$ on me. The only reason I paid was, I just wanted to get my taxes filed. Terrible way to run a business. Next year, I will be taking my business else where.
Date published: 2023-04-07
Rated 3 out of 5 by aienaignrg from Desktop experience feels dated The online experience really shines but if you have to do last year's filing, expect a clunky flow and less polish. Functionally, no difference. Just feels worse.
Date published: 2023-04-07
Rated 5 out of 5 by Casfam from Taxes with less hassle Turbo Tax has, once again, made filing my taxes a non-ordeal. It walks us through every step of the way offering assistance and guidance.
Date published: 2023-04-07
Rated 5 out of 5 by Nosetu from TurboTax to the Rescue I have been using TurboTax for many years. It's sooo easy to use. This year for the first time I did require assistance from a very knowledgeable TurboTax Expert. She helped me step-by-step to complete what I couldn't on my own. Don't hesitate to request assistance, I'm sure glad I did!
Date published: 2023-04-07
Rated 5 out of 5 by FarrahP76 from Great experience with TurboTax I've used TurboTax for several years and it has always been super easy to use! This year I did have to get assistance as we are doing different deductions. The wonderful woman that assisted me was very helpful and very patient! Thank you for the great experience of something that is extremely stressful!
Date published: 2023-04-07
Rated 5 out of 5 by BL72 from Turbo Tax is Awesome I have been using it for years and it is very easy to use
Date published: 2023-04-07
Rated 5 out of 5 by MEA65 from Easy to use, would recommend Easy to use, great step-by-step process, secure and quick.
Date published: 2023-04-07
Rated 4 out of 5 by AdamS2 from Overall Pleasant Experience The service is informative even without live help, and saves a lot of time finding tax forms and the effort of typing in all the numbers. However, I feel that the pricing of things isn't all that transparent and the total cost to get taxes fully filed is higher than it appears at first.
All TurboTax® Offerings Reviews - Page 4410
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by dpzp from WOW I moved this year and changed jobs. Turbo tax was great.
Date published: 2023-04-07
Rated 1 out of 5 by Brenda II from Too expensive As with everything, paying more for DIY. Also the download version wouldn't work with my OS so I had to buy it twice.
Date published: 2023-04-07
Rated 2 out of 5 by FlamingoDancer from Misleading Advertisement My return was straight forward, I am single, no property, no children/dependents. I did not need any assistance filing or expert tax help. Turbo tax advertised free filing yet I was charged $129 plus $64 for state return. Was not worth the money I paid. They need to be transparent with their advertising and prices upfront instead of waiting until the end of completing the hour and half time it took to prepare my taxes to spring the $$$$$ on me. The only reason I paid was, I just wanted to get my taxes filed. Terrible way to run a business. Next year, I will be taking my business else where.
Date published: 2023-04-07
Rated 3 out of 5 by aienaignrg from Desktop experience feels dated The online experience really shines but if you have to do last year's filing, expect a clunky flow and less polish. Functionally, no difference. Just feels worse.
Date published: 2023-04-07
Rated 5 out of 5 by Casfam from Taxes with less hassle Turbo Tax has, once again, made filing my taxes a non-ordeal. It walks us through every step of the way offering assistance and guidance.
Date published: 2023-04-07
Rated 5 out of 5 by Nosetu from TurboTax to the Rescue I have been using TurboTax for many years. It's sooo easy to use. This year for the first time I did require assistance from a very knowledgeable TurboTax Expert. She helped me step-by-step to complete what I couldn't on my own. Don't hesitate to request assistance, I'm sure glad I did!
Date published: 2023-04-07
Rated 5 out of 5 by FarrahP76 from Great experience with TurboTax I've used TurboTax for several years and it has always been super easy to use! This year I did have to get assistance as we are doing different deductions. The wonderful woman that assisted me was very helpful and very patient! Thank you for the great experience of something that is extremely stressful!
Date published: 2023-04-07
Rated 5 out of 5 by BL72 from Turbo Tax is Awesome I have been using it for years and it is very easy to use
Date published: 2023-04-07
Rated 5 out of 5 by MEA65 from Easy to use, would recommend Easy to use, great step-by-step process, secure and quick.
Date published: 2023-04-07
Rated 4 out of 5 by AdamS2 from Overall Pleasant Experience The service is informative even without live help, and saves a lot of time finding tax forms and the effort of typing in all the numbers. However, I feel that the pricing of things isn't all that transparent and the total cost to get taxes fully filed is higher than it appears at first.
All TurboTax® Offerings Reviews - Page 4410
Date published: 2023-04-07