TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
butterfly706223 from
i love turbo tax
user friendly I have no problem using this program.
Date published: 2023-04-04
Rated 5 out of 5 by
FuzzyRex from
Good product
It's a little more expensive, but the product is great.
Date published: 2023-04-04
Rated 1 out of 5 by
Nobody used this from
I would give zero stars if I could
I chose the free option and it ended up telling me I had no choice but to pay 59$ for the “deluxe edition” because my return isn’t a “simple return” I filed the same exact way for 7 years straight and never payed for it and on my 8th year turbo tax wants to start charging all of these fees and charging people to file. You guys suck and this is the last time I will ever file with turbo tax.
Date published: 2023-04-04
Rated 2 out of 5 by
blitzvogt from
Too expensive for a basic return
I would pay less if I walked into a tax prepare office
Date published: 2023-04-04
Rated 4 out of 5 by
Rusty Nail Premier from
Turbo Tax is awsome, but can improve
Handles my rental property very well. Handles my Investments very well, except could improve on handling foreign taxes paid.
Date published: 2023-04-04
Rated 1 out of 5 by
Mark60050 from
TurboTax flaked out on ammended retrurn
I need to wait for the acceptence of my Federal Taxes before I file my Illinois ammended return. I received notice that federal return was accepted. When I went back to Turbo Tax it seemed to have no idea my federal return was accepted. This is not what I paid for.
Date published: 2023-04-04
Rated 5 out of 5 by
Bob Judi 46 from
Never filed for myself. Always used a CPA. simple
Easy, Intuitive and simple guided process. If I knew how simple it was, I would have done it long ago.
Date published: 2023-04-04
Rated 5 out of 5 by
Execbill from
Great
I have used Turbo Tax for several years and find it great to work with the program. The review process is very helpful. Also like the hints for next year records.
Date published: 2023-04-04
Rated 4 out of 5 by
TPle from
Okay.
A little expensive for what you get. I also found that it does not always populate the form accurately if you do it with the step by step process.
Date published: 2023-04-04
Rated 1 out of 5 by
hanmsmit from
Joke!
I used to think Turbo Tax was awesome. It was helpful and affordable. This year-- a joke! They fee for everything. $59 to use turbo tax. $59 per state tax. I work in KY and live in IN so I had to file two. and then another $39 in fees. I only got a couple hundres back in federal and owed in state-- but had to pay $216!! You can even see the fees until the very end. Absolutely hilarious. I am taking by business elsewhere.
All TurboTax® Offerings Reviews - Page 4408
Date published: 2023-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
butterfly706223 from
i love turbo tax
user friendly I have no problem using this program.
Date published: 2023-04-04
Rated 5 out of 5 by
FuzzyRex from
Good product
It's a little more expensive, but the product is great.
Date published: 2023-04-04
Rated 1 out of 5 by
Nobody used this from
I would give zero stars if I could
I chose the free option and it ended up telling me I had no choice but to pay 59$ for the “deluxe edition” because my return isn’t a “simple return” I filed the same exact way for 7 years straight and never payed for it and on my 8th year turbo tax wants to start charging all of these fees and charging people to file. You guys suck and this is the last time I will ever file with turbo tax.
Date published: 2023-04-04
Rated 2 out of 5 by
blitzvogt from
Too expensive for a basic return
I would pay less if I walked into a tax prepare office
Date published: 2023-04-04
Rated 4 out of 5 by
Rusty Nail Premier from
Turbo Tax is awsome, but can improve
Handles my rental property very well. Handles my Investments very well, except could improve on handling foreign taxes paid.
Date published: 2023-04-04
Rated 1 out of 5 by
Mark60050 from
TurboTax flaked out on ammended retrurn
I need to wait for the acceptence of my Federal Taxes before I file my Illinois ammended return. I received notice that federal return was accepted. When I went back to Turbo Tax it seemed to have no idea my federal return was accepted. This is not what I paid for.
Date published: 2023-04-04
Rated 5 out of 5 by
Bob Judi 46 from
Never filed for myself. Always used a CPA. simple
Easy, Intuitive and simple guided process. If I knew how simple it was, I would have done it long ago.
Date published: 2023-04-04
Rated 5 out of 5 by
Execbill from
Great
I have used Turbo Tax for several years and find it great to work with the program. The review process is very helpful. Also like the hints for next year records.
Date published: 2023-04-04
Rated 4 out of 5 by
TPle from
Okay.
A little expensive for what you get. I also found that it does not always populate the form accurately if you do it with the step by step process.
Date published: 2023-04-04
Rated 1 out of 5 by
hanmsmit from
Joke!
I used to think Turbo Tax was awesome. It was helpful and affordable. This year-- a joke! They fee for everything. $59 to use turbo tax. $59 per state tax. I work in KY and live in IN so I had to file two. and then another $39 in fees. I only got a couple hundres back in federal and owed in state-- but had to pay $216!! You can even see the fees until the very end. Absolutely hilarious. I am taking by business elsewhere.
All TurboTax® Offerings Reviews - Page 4408
Date published: 2023-04-04