TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
ALEJANDRITO from
GREAT AND EASY
SIMPLE FOR THE USER TO UNDERSTAND. EASY TO UNDERSTAND THE QUESTIONS.
Date published: 2023-04-19
Rated 5 out of 5 by
Jessemangiagli from
Always easy
Every year the service gets more streamline. I always opt to use the identity protection service, have not had to use it yet but it’s a nice feature.
Date published: 2023-04-19
Rated 5 out of 5 by
DustySara from
Love TurboTax
We’ve used Turbo tax for years! They have always helped us through any tax situation we have had! Great service!
Date published: 2023-04-19
Rated 2 out of 5 by
Tyeshs from
Charges are ridiculous
At the beginning of filing you’re told one price by the end the price is completely changed. Then there’s a fee of $39 to pay with refund!!!!
Date published: 2023-04-19
Rated 5 out of 5 by
The Fredman from
Easy Tax time Fun!
Turbo Tax is a very easy app to use. You can do your taxes at home and in your jammies. Great support is available if needed. I don't think it can get any easier.
Date published: 2023-04-19
Rated 4 out of 5 by
Kswany from
Quick and easy
It was very quick and easy and a good time saver. It saved me a lot of time
Date published: 2023-04-19
Rated 2 out of 5 by
Unhappy Premium User NY N from
I don't want premium
My turbo tax account is premium even though I never checked premium. I get to the end of my taxes and then have to pay extra for a service I didn't utilize.
Date published: 2023-04-19
Rated 5 out of 5 by
Pink Fish from
Very friendly user
Amazingly easy, I did not need to consult anyone. It is inexpensive, accurate and fast.
Date published: 2023-04-19
Rated 5 out of 5 by
letty2806 from
awesome
great and easy to use was finished in a flash no problems at all
Date published: 2023-04-19
Rated 4 out of 5 by
HNLrsn from
Not sure what I'd do without TurboTax
I've been using TurboTax for over 5 years. Prior to TurboTax I mostly paid someone to do my taxes. This doesn't seem to turn out much cheaper but I can get them done on my own and not have to deliver a bunch of documents to someone which is convenient. I hate, hate, hate, doing taxes. I literally wait until the last minute and TurboTax saves the day.
All TurboTax® Offerings Reviews - Page 441
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ALEJANDRITO from
GREAT AND EASY
SIMPLE FOR THE USER TO UNDERSTAND. EASY TO UNDERSTAND THE QUESTIONS.
Date published: 2023-04-19
Rated 5 out of 5 by
Jessemangiagli from
Always easy
Every year the service gets more streamline. I always opt to use the identity protection service, have not had to use it yet but it’s a nice feature.
Date published: 2023-04-19
Rated 5 out of 5 by
DustySara from
Love TurboTax
We’ve used Turbo tax for years! They have always helped us through any tax situation we have had! Great service!
Date published: 2023-04-19
Rated 2 out of 5 by
Tyeshs from
Charges are ridiculous
At the beginning of filing you’re told one price by the end the price is completely changed. Then there’s a fee of $39 to pay with refund!!!!
Date published: 2023-04-19
Rated 5 out of 5 by
The Fredman from
Easy Tax time Fun!
Turbo Tax is a very easy app to use. You can do your taxes at home and in your jammies. Great support is available if needed. I don't think it can get any easier.
Date published: 2023-04-19
Rated 4 out of 5 by
Kswany from
Quick and easy
It was very quick and easy and a good time saver. It saved me a lot of time
Date published: 2023-04-19
Rated 2 out of 5 by
Unhappy Premium User NY N from
I don't want premium
My turbo tax account is premium even though I never checked premium. I get to the end of my taxes and then have to pay extra for a service I didn't utilize.
Date published: 2023-04-19
Rated 5 out of 5 by
Pink Fish from
Very friendly user
Amazingly easy, I did not need to consult anyone. It is inexpensive, accurate and fast.
Date published: 2023-04-19
Rated 5 out of 5 by
letty2806 from
awesome
great and easy to use was finished in a flash no problems at all
Date published: 2023-04-19
Rated 4 out of 5 by
HNLrsn from
Not sure what I'd do without TurboTax
I've been using TurboTax for over 5 years. Prior to TurboTax I mostly paid someone to do my taxes. This doesn't seem to turn out much cheaper but I can get them done on my own and not have to deliver a bunch of documents to someone which is convenient. I hate, hate, hate, doing taxes. I literally wait until the last minute and TurboTax saves the day.
All TurboTax® Offerings Reviews - Page 441
Date published: 2023-04-19