TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Disgusted Hit the start button to pay my taxes, but instead I was charged $59. for TurboTax Max. You got me this time.
Date published: 2023-04-04
Rated 3 out of 5 by from Great except the last-minute cash grab I think Turbotax is a great program that solves a problem that shouldn't exist, because filing taxes shouldn't be this complicated. That having been said, it works well and is mostly intuitive. However, the fact that state filings aren't included in the purchase price is a bit disappointing. I bought the small business version (which honestly I didn't really need but I figured the extra layer would help with a 1099 issue I have) and the ad said a state download was included. However, the download doesn't include actually filing that one state, so I'm not sure what purpose the included download really serves other than to create the illusion that one state is included when it isn't. So the $130 is actually $155, and that feels a bit "cash grabby."
Date published: 2023-04-04
Rated 5 out of 5 by from Best way to complete a simple return This was so very easy and any questions were easily answered within the system.
Date published: 2023-04-04
Rated 5 out of 5 by from Great work Turbotax Very easy to understand and very helpful...you can make changes if need be
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo Tax 2022 Turbo Tax still has a problem with filing 1095-B form. I was able to last year, but not this year.
Date published: 2023-04-04
Rated 3 out of 5 by from TurboTax has changed. It's more complicated. Printing the return prior to filing - ease of printing is poor. We understand you need to get paid but to hold us hostage by having to pay before printing is abrasive.
Date published: 2023-04-04
Rated 3 out of 5 by from filing is a challange! For the third year filing is a real challenge! been rejected all three times.
Date published: 2023-04-04
Rated 4 out of 5 by from UNABLE to upload my personal info from my 2021 rtn I was not able to upload my 2021 personal info to the 2022 Turbo Tax. I have used Turbotax for years.
Date published: 2023-04-04
Rated 5 out of 5 by from This just works Has gotten a little more pricey, but worth it. Always the right answer.
Date published: 2023-04-04
Rated 5 out of 5 by from Fast and easy to use First time using it fast easy. Easy to understand. Will use to every year from now on.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4391
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Disgusted Hit the start button to pay my taxes, but instead I was charged $59. for TurboTax Max. You got me this time.
Date published: 2023-04-04
Rated 3 out of 5 by from Great except the last-minute cash grab I think Turbotax is a great program that solves a problem that shouldn't exist, because filing taxes shouldn't be this complicated. That having been said, it works well and is mostly intuitive. However, the fact that state filings aren't included in the purchase price is a bit disappointing. I bought the small business version (which honestly I didn't really need but I figured the extra layer would help with a 1099 issue I have) and the ad said a state download was included. However, the download doesn't include actually filing that one state, so I'm not sure what purpose the included download really serves other than to create the illusion that one state is included when it isn't. So the $130 is actually $155, and that feels a bit "cash grabby."
Date published: 2023-04-04
Rated 5 out of 5 by from Best way to complete a simple return This was so very easy and any questions were easily answered within the system.
Date published: 2023-04-04
Rated 5 out of 5 by from Great work Turbotax Very easy to understand and very helpful...you can make changes if need be
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo Tax 2022 Turbo Tax still has a problem with filing 1095-B form. I was able to last year, but not this year.
Date published: 2023-04-04
Rated 3 out of 5 by from TurboTax has changed. It's more complicated. Printing the return prior to filing - ease of printing is poor. We understand you need to get paid but to hold us hostage by having to pay before printing is abrasive.
Date published: 2023-04-04
Rated 3 out of 5 by from filing is a challange! For the third year filing is a real challenge! been rejected all three times.
Date published: 2023-04-04
Rated 4 out of 5 by from UNABLE to upload my personal info from my 2021 rtn I was not able to upload my 2021 personal info to the 2022 Turbo Tax. I have used Turbotax for years.
Date published: 2023-04-04
Rated 5 out of 5 by from This just works Has gotten a little more pricey, but worth it. Always the right answer.
Date published: 2023-04-04
Rated 5 out of 5 by from Fast and easy to use First time using it fast easy. Easy to understand. Will use to every year from now on.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4391