TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Very easy and quick!! They helped us understand our needs with a cross country move and an inheritance questions.
Date published: 2023-04-04
Rated 1 out of 5 by from Nightmare this year It took me 5+ hours to do what should have taken 2 hours. They seem to be intentionally making it difficult so you have to use the upgraded version. I avoided this, but at the end it told me I had to upgrade because of one form I used.
Date published: 2023-04-04
Rated 3 out of 5 by from I was disappointed in the amount of fees I had to It was good until I saw the amount of fees I had to pay
Date published: 2023-04-04
Rated 5 out of 5 by from Easy 2022 taxes I was afraid to do my taxes on line, This was much easier than expected.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is Awesome! Its easy fast and the experts are very helpful when you have questions!
Date published: 2023-04-04
Rated 3 out of 5 by from It's OK I found the program less robust than earlier versions. Costs more for less program. It also didn't ask if my retirement /pension with North Carolina State was covered under the Bailey decision concerning Federal, State and Local Retirement benefits. Finally, the cost for filing a State return has always been too expensive and it has gone up!
Date published: 2023-04-04
Rated 5 out of 5 by from EASY!!! Been using Turbo Tax for the past couple years. Makes filing taxes so easy!! Will continue to use Turbo Tax
Date published: 2023-04-04
Rated 4 out of 5 by from not bad if you have an M1 investing account the software is not as easy to use as it is with other brokers. I had to go and check every trade i had this year manually.
Date published: 2023-04-04
Rated 5 out of 5 by from I love turbo tax Six years strong, and I don't plan on looking back. Turbo tax is the way to go
Date published: 2023-04-04
Rated 4 out of 5 by from Fast and Easy, but... I like using Turbo Tax because it is fast and easy but this time I noticed I was charged $119 plus a $15 credit when filing. At the same time I look at the website and the price displayed is $89 with a $10 discount to total $79. I called customer support and said there was nothing that could be done. It doesn't feel right when the price you are being charged is different by $40 on the displayed price on the website.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4389
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy and quick!! They helped us understand our needs with a cross country move and an inheritance questions.
Date published: 2023-04-04
Rated 1 out of 5 by from Nightmare this year It took me 5+ hours to do what should have taken 2 hours. They seem to be intentionally making it difficult so you have to use the upgraded version. I avoided this, but at the end it told me I had to upgrade because of one form I used.
Date published: 2023-04-04
Rated 3 out of 5 by from I was disappointed in the amount of fees I had to It was good until I saw the amount of fees I had to pay
Date published: 2023-04-04
Rated 5 out of 5 by from Easy 2022 taxes I was afraid to do my taxes on line, This was much easier than expected.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is Awesome! Its easy fast and the experts are very helpful when you have questions!
Date published: 2023-04-04
Rated 3 out of 5 by from It's OK I found the program less robust than earlier versions. Costs more for less program. It also didn't ask if my retirement /pension with North Carolina State was covered under the Bailey decision concerning Federal, State and Local Retirement benefits. Finally, the cost for filing a State return has always been too expensive and it has gone up!
Date published: 2023-04-04
Rated 5 out of 5 by from EASY!!! Been using Turbo Tax for the past couple years. Makes filing taxes so easy!! Will continue to use Turbo Tax
Date published: 2023-04-04
Rated 4 out of 5 by from not bad if you have an M1 investing account the software is not as easy to use as it is with other brokers. I had to go and check every trade i had this year manually.
Date published: 2023-04-04
Rated 5 out of 5 by from I love turbo tax Six years strong, and I don't plan on looking back. Turbo tax is the way to go
Date published: 2023-04-04
Rated 4 out of 5 by from Fast and Easy, but... I like using Turbo Tax because it is fast and easy but this time I noticed I was charged $119 plus a $15 credit when filing. At the same time I look at the website and the price displayed is $89 with a $10 discount to total $79. I called customer support and said there was nothing that could be done. It doesn't feel right when the price you are being charged is different by $40 on the displayed price on the website.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4389