TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Jam0628 from
Very easy and quick!!
They helped us understand our needs with a cross country move and an inheritance questions.
Date published: 2023-04-04
Rated 1 out of 5 by
PullinMyHairOut from
Nightmare this year
It took me 5+ hours to do what should have taken 2 hours. They seem to be intentionally making it difficult so you have to use the upgraded version. I avoided this, but at the end it told me I had to upgrade because of one form I used.
Date published: 2023-04-04
Rated 3 out of 5 by
Mrs Gerber from
I was disappointed in the amount of fees I had to
It was good until I saw the amount of fees I had to pay
Date published: 2023-04-04
Rated 5 out of 5 by
La Chita from
Easy 2022 taxes
I was afraid to do my taxes on line, This was much easier than expected.
Date published: 2023-04-04
Rated 5 out of 5 by
Sam15689 from
TurboTax is Awesome!
Its easy fast and the experts are very helpful when you have questions!
Date published: 2023-04-04
Rated 3 out of 5 by
pulversh from
It's OK
I found the program less robust than earlier versions. Costs more for less program. It also didn't ask if my retirement /pension with North Carolina State was covered under the Bailey decision concerning Federal, State and Local Retirement benefits. Finally, the cost for filing a State return has always been too expensive and it has gone up!
Date published: 2023-04-04
Rated 5 out of 5 by
bkmshillen from
EASY!!!
Been using Turbo Tax for the past couple years. Makes filing taxes so easy!! Will continue to use Turbo Tax
Date published: 2023-04-04
Rated 4 out of 5 by
goatseboi from
not bad
if you have an M1 investing account the software is not as easy to use as it is with other brokers. I had to go and check every trade i had this year manually.
Date published: 2023-04-04
Rated 5 out of 5 by
Richy1117 from
I love turbo tax
Six years strong, and I don't plan on looking back. Turbo tax is the way to go
Date published: 2023-04-04
Rated 4 out of 5 by
Sebsm19 from
Fast and Easy, but...
I like using Turbo Tax because it is fast and easy but this time I noticed I was charged $119 plus a $15 credit when filing. At the same time I look at the website and the price displayed is $89 with a $10 discount to total $79. I called customer support and said there was nothing that could be done. It doesn't feel right when the price you are being charged is different by $40 on the displayed price on the website.
All TurboTax® Offerings Reviews - Page 4389
Date published: 2023-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jam0628 from
Very easy and quick!!
They helped us understand our needs with a cross country move and an inheritance questions.
Date published: 2023-04-04
Rated 1 out of 5 by
PullinMyHairOut from
Nightmare this year
It took me 5+ hours to do what should have taken 2 hours. They seem to be intentionally making it difficult so you have to use the upgraded version. I avoided this, but at the end it told me I had to upgrade because of one form I used.
Date published: 2023-04-04
Rated 3 out of 5 by
Mrs Gerber from
I was disappointed in the amount of fees I had to
It was good until I saw the amount of fees I had to pay
Date published: 2023-04-04
Rated 5 out of 5 by
La Chita from
Easy 2022 taxes
I was afraid to do my taxes on line, This was much easier than expected.
Date published: 2023-04-04
Rated 5 out of 5 by
Sam15689 from
TurboTax is Awesome!
Its easy fast and the experts are very helpful when you have questions!
Date published: 2023-04-04
Rated 3 out of 5 by
pulversh from
It's OK
I found the program less robust than earlier versions. Costs more for less program. It also didn't ask if my retirement /pension with North Carolina State was covered under the Bailey decision concerning Federal, State and Local Retirement benefits. Finally, the cost for filing a State return has always been too expensive and it has gone up!
Date published: 2023-04-04
Rated 5 out of 5 by
bkmshillen from
EASY!!!
Been using Turbo Tax for the past couple years. Makes filing taxes so easy!! Will continue to use Turbo Tax
Date published: 2023-04-04
Rated 4 out of 5 by
goatseboi from
not bad
if you have an M1 investing account the software is not as easy to use as it is with other brokers. I had to go and check every trade i had this year manually.
Date published: 2023-04-04
Rated 5 out of 5 by
Richy1117 from
I love turbo tax
Six years strong, and I don't plan on looking back. Turbo tax is the way to go
Date published: 2023-04-04
Rated 4 out of 5 by
Sebsm19 from
Fast and Easy, but...
I like using Turbo Tax because it is fast and easy but this time I noticed I was charged $119 plus a $15 credit when filing. At the same time I look at the website and the price displayed is $89 with a $10 discount to total $79. I called customer support and said there was nothing that could be done. It doesn't feel right when the price you are being charged is different by $40 on the displayed price on the website.
All TurboTax® Offerings Reviews - Page 4389
Date published: 2023-04-04