TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Just ok for expats I've been using it for 20 years, most of which I spent in the U.S. After moving overseas, I continued to use it. But it's not so straightforward. You have to know which forms to use and where to go to fill out information when you don't have the usual U.S. forms. Plus there are random bugs from year to year and I have to find workarounds for them. This year when I had to indicate the time I spent in the U.S., it forced me to say that at least 1 of those days was for business purposes. I could not say 0. So I had to pretend I never came to the U.S. It's a bit annoying. And of course there are no answers to my questions (unless I pay for live help) because my tax situation is unusual.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax works well for me many years now Works well. Very simple and complete. Business section is well done.
Date published: 2023-04-04
Rated 4 out of 5 by from TurboTax helped me get my taxes fixed No I did not speak with a TurboTax expert but I still like TurboTax better
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo tax complete Easy to use, enjoyed the step by step process, appreciated the additional information and comments.
Date published: 2023-04-04
Rated 4 out of 5 by from Not bad, simple on your own but help is nice I have a descent complicated filing and each year gets a bit more complicated. Honestly the basic turbo tax is pretty helpful. Perhaps in the future will try the more advanced methods but even the basic service offers some good help.
Date published: 2023-04-04
Rated 3 out of 5 by from Easy to use but expensive If you're going to file 1040 EZ, do it manually, its cheaper. Taxes were not that difficult to calculate.
Date published: 2023-04-04
Rated 5 out of 5 by from smooth process easy to file step by step directions if needed professional help
Date published: 2023-04-04
Rated 1 out of 5 by from Would not allow me to fix an issue to Efile My royalty income would not allow me to choose Schedule C or E. Turbo Tax would not allow me to E-file. I had to print everything out and mail it in from abroad. I use Turbo Tax for the e file ability.
Date published: 2023-04-04
Rated 5 out of 5 by from Awesome Very easy to use. Will use again for next years filing of taxes.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax made it easier TurboTax guided me through all the steps and made it easy to file. The only issue was dealing with the IRS to get AGI and find past records after we got burned out last year and records were hard to access. The IRS is a difficult and almost impossible government agency to deal with on any level.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4375
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Just ok for expats I've been using it for 20 years, most of which I spent in the U.S. After moving overseas, I continued to use it. But it's not so straightforward. You have to know which forms to use and where to go to fill out information when you don't have the usual U.S. forms. Plus there are random bugs from year to year and I have to find workarounds for them. This year when I had to indicate the time I spent in the U.S., it forced me to say that at least 1 of those days was for business purposes. I could not say 0. So I had to pretend I never came to the U.S. It's a bit annoying. And of course there are no answers to my questions (unless I pay for live help) because my tax situation is unusual.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax works well for me many years now Works well. Very simple and complete. Business section is well done.
Date published: 2023-04-04
Rated 4 out of 5 by from TurboTax helped me get my taxes fixed No I did not speak with a TurboTax expert but I still like TurboTax better
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo tax complete Easy to use, enjoyed the step by step process, appreciated the additional information and comments.
Date published: 2023-04-04
Rated 4 out of 5 by from Not bad, simple on your own but help is nice I have a descent complicated filing and each year gets a bit more complicated. Honestly the basic turbo tax is pretty helpful. Perhaps in the future will try the more advanced methods but even the basic service offers some good help.
Date published: 2023-04-04
Rated 3 out of 5 by from Easy to use but expensive If you're going to file 1040 EZ, do it manually, its cheaper. Taxes were not that difficult to calculate.
Date published: 2023-04-04
Rated 5 out of 5 by from smooth process easy to file step by step directions if needed professional help
Date published: 2023-04-04
Rated 1 out of 5 by from Would not allow me to fix an issue to Efile My royalty income would not allow me to choose Schedule C or E. Turbo Tax would not allow me to E-file. I had to print everything out and mail it in from abroad. I use Turbo Tax for the e file ability.
Date published: 2023-04-04
Rated 5 out of 5 by from Awesome Very easy to use. Will use again for next years filing of taxes.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax made it easier TurboTax guided me through all the steps and made it easy to file. The only issue was dealing with the IRS to get AGI and find past records after we got burned out last year and records were hard to access. The IRS is a difficult and almost impossible government agency to deal with on any level.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4375