TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy and Painless Well, it was easy. And painless. The tips answered any questions that arose.
Date published: 2023-04-07
Rated 3 out of 5 by from disappointed I have used turbo tax in the past and always was well satisfied. This year however I was disappointed. I found the service less user friendly this year and not the bargain it used be. The one bright spot was the technician that helped me was excellent. If not for her I would have only given You 1 star. I think this might be my last year using Your service.
Date published: 2023-04-07
Rated 5 out of 5 by from User Friendly I've been using TurboTax for years, I like how user friendly it is. thank you.
Date published: 2023-04-07
Rated 5 out of 5 by from Well satisfied One engagement went well and was all that I needed.
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent and Easy to File Returns I have been using this site for over 10 years and couldn't do without it. So easy and fast its amazing. I used to labor about 30 hours each year looking thru dociments and paperwork and posting figures. Love the carry over from previous year! Also access to online Investment and other figures without looking thru all your documents.
Date published: 2023-04-07
Rated 5 out of 5 by from As always, the easiest tax prep to use hands down I've used it now for 9 year running. So easy and yet so thorough!
Date published: 2023-04-07
Rated 5 out of 5 by from Quite Pleased! Pleasantly surprised by thoroughness and ease of use.
Date published: 2023-04-07
Rated 5 out of 5 by from Making "difficult" into "tolerable" Appreciate the option of "hand holding" or "just let me explore." I usually do a little of both. TurboTax layout makes visible the so many obscure items that I would never have thought to consider. They also include helpful information about each item. Not all info is absolutely definitive. Sometimes it is just enough info to drive me to go read the IRS pamphlet regarding a particular item which is certainly appropriate.
Date published: 2023-04-07
Rated 5 out of 5 by from Amazing and thorough service Satisfaction guaranteed every time i have used turbo tax I'm not disappointed. I recommend this company to anyone.
Date published: 2023-04-07
Rated 5 out of 5 by from Amazing! Very easy to use and will be using again for now on!
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4367
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Painless Well, it was easy. And painless. The tips answered any questions that arose.
Date published: 2023-04-07
Rated 3 out of 5 by from disappointed I have used turbo tax in the past and always was well satisfied. This year however I was disappointed. I found the service less user friendly this year and not the bargain it used be. The one bright spot was the technician that helped me was excellent. If not for her I would have only given You 1 star. I think this might be my last year using Your service.
Date published: 2023-04-07
Rated 5 out of 5 by from User Friendly I've been using TurboTax for years, I like how user friendly it is. thank you.
Date published: 2023-04-07
Rated 5 out of 5 by from Well satisfied One engagement went well and was all that I needed.
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent and Easy to File Returns I have been using this site for over 10 years and couldn't do without it. So easy and fast its amazing. I used to labor about 30 hours each year looking thru dociments and paperwork and posting figures. Love the carry over from previous year! Also access to online Investment and other figures without looking thru all your documents.
Date published: 2023-04-07
Rated 5 out of 5 by from As always, the easiest tax prep to use hands down I've used it now for 9 year running. So easy and yet so thorough!
Date published: 2023-04-07
Rated 5 out of 5 by from Quite Pleased! Pleasantly surprised by thoroughness and ease of use.
Date published: 2023-04-07
Rated 5 out of 5 by from Making "difficult" into "tolerable" Appreciate the option of "hand holding" or "just let me explore." I usually do a little of both. TurboTax layout makes visible the so many obscure items that I would never have thought to consider. They also include helpful information about each item. Not all info is absolutely definitive. Sometimes it is just enough info to drive me to go read the IRS pamphlet regarding a particular item which is certainly appropriate.
Date published: 2023-04-07
Rated 5 out of 5 by from Amazing and thorough service Satisfaction guaranteed every time i have used turbo tax I'm not disappointed. I recommend this company to anyone.
Date published: 2023-04-07
Rated 5 out of 5 by from Amazing! Very easy to use and will be using again for now on!
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4367