TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by
BioProf42 from
Mostly very good but sorely lacking in one area
Going through various parts of TT Home & Business desktop both step-by-step and directly on forms was easy. Import from brokers/bank worked well. Two difficulties: 1) minor. When a revised 1099 is received or available online, not clear how to remove all the information from the original before downloading the revision or whether each revised entry must be corrected separately and manually. 2) MAJOR: The handling of K-1 (1065) from publicly traded partnerships is atrocious. Nothing seems to work right and "0" entries are required when blanks should suffice. Also it makes no sense that two TT forms must be used for the same partnership if it generates both ordinary and rental income. I probably spent more time on a single K-1 than everything else combined.
Date published: 2023-04-04
Rated 5 out of 5 by
timmy56200 from
very good
was very easy to do and the tax expert who helped me was great
Date published: 2023-04-04
Rated 5 out of 5 by
bobstepman from
Turbotax is Awesome
I found it simple to use and it made my filing rather painless.
Date published: 2023-04-04
Rated 5 out of 5 by
GPraker from
Easy to use
I like how easy TurboTax Online is to use. The questions are clear and precise. The only issue that I have with the online form is the continual prompting to pay $29 for audit defense. The wording on the "button" should be CONTINUE with the current form, not the text NOT NOW.
Date published: 2023-04-04
Rated 5 out of 5 by
Nandina from
TurboTax was easy to use and easy to understand
I have used TurboTax for 6 to 7 years and have had great success with them.
Date published: 2023-04-04
Rated 5 out of 5 by
rockinrobbin702 from
Amending my return was so easy!
I had to do an amendment and it was a piece of cake. It took about 15 minutes to make my fixes and efile again.
Date published: 2023-04-04
Rated 4 out of 5 by
aja16 from
good
simple and straight forward directions I wish there was a free option or less money.
Date published: 2023-04-04
Rated 4 out of 5 by
miesh from
turbo tax is a must use tool
love how simple and step by step turbotaxit is .I like the non threatening colors and fonts. as we walk through the screens with promptings taxes are manageable for any layperson. I appreciate the system thinking through all the angles and offering "less common" possibilities anticipating potential outliers.
Date published: 2023-04-04
Rated 4 out of 5 by
TiredTaxman from
WOW!
Turbo tax helps a lot, I have to go back and forth to make sure I got it all and then I have Turbo Tax double check, triple check, etc. The problem I have is not related to Turbo Tax, it is not having a printed manual so I can page back and forth.
Date published: 2023-04-04
Rated 5 out of 5 by
TN Gal from
I Love Turbo Tax - so easy to use
Have used Turbo Tax for years and love it. Easy to use, guides you through each step.
All TurboTax® Offerings Reviews - Page 4360
Date published: 2023-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
BioProf42 from
Mostly very good but sorely lacking in one area
Going through various parts of TT Home & Business desktop both step-by-step and directly on forms was easy. Import from brokers/bank worked well. Two difficulties: 1) minor. When a revised 1099 is received or available online, not clear how to remove all the information from the original before downloading the revision or whether each revised entry must be corrected separately and manually. 2) MAJOR: The handling of K-1 (1065) from publicly traded partnerships is atrocious. Nothing seems to work right and "0" entries are required when blanks should suffice. Also it makes no sense that two TT forms must be used for the same partnership if it generates both ordinary and rental income. I probably spent more time on a single K-1 than everything else combined.
Date published: 2023-04-04
Rated 5 out of 5 by
timmy56200 from
very good
was very easy to do and the tax expert who helped me was great
Date published: 2023-04-04
Rated 5 out of 5 by
bobstepman from
Turbotax is Awesome
I found it simple to use and it made my filing rather painless.
Date published: 2023-04-04
Rated 5 out of 5 by
GPraker from
Easy to use
I like how easy TurboTax Online is to use. The questions are clear and precise. The only issue that I have with the online form is the continual prompting to pay $29 for audit defense. The wording on the "button" should be CONTINUE with the current form, not the text NOT NOW.
Date published: 2023-04-04
Rated 5 out of 5 by
Nandina from
TurboTax was easy to use and easy to understand
I have used TurboTax for 6 to 7 years and have had great success with them.
Date published: 2023-04-04
Rated 5 out of 5 by
rockinrobbin702 from
Amending my return was so easy!
I had to do an amendment and it was a piece of cake. It took about 15 minutes to make my fixes and efile again.
Date published: 2023-04-04
Rated 4 out of 5 by
aja16 from
good
simple and straight forward directions I wish there was a free option or less money.
Date published: 2023-04-04
Rated 4 out of 5 by
miesh from
turbo tax is a must use tool
love how simple and step by step turbotaxit is .I like the non threatening colors and fonts. as we walk through the screens with promptings taxes are manageable for any layperson. I appreciate the system thinking through all the angles and offering "less common" possibilities anticipating potential outliers.
Date published: 2023-04-04
Rated 4 out of 5 by
TiredTaxman from
WOW!
Turbo tax helps a lot, I have to go back and forth to make sure I got it all and then I have Turbo Tax double check, triple check, etc. The problem I have is not related to Turbo Tax, it is not having a printed manual so I can page back and forth.
Date published: 2023-04-04
Rated 5 out of 5 by
TN Gal from
I Love Turbo Tax - so easy to use
Have used Turbo Tax for years and love it. Easy to use, guides you through each step.
All TurboTax® Offerings Reviews - Page 4360
Date published: 2023-04-04