TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
drgaudio from
Love it!
Simple process with great returns. I will use it again.
Date published: 2023-04-04
Rated 1 out of 5 by
Cskaggs from
poor communication
was told at the first page it was ONLY going to be 59 to file. then it was 59 additional to file the state. then it was also 39 to pay with my taxes? it doesnt make sense and i will not be returing to use this next year.
Date published: 2023-04-04
Rated 5 out of 5 by
Cello23 from
Great Tax Pros
Had to deal with a tax situation not encountered before and spoke with 2 different pros at different sessions and feel confident it was handled correctly.
Date published: 2023-04-04
Rated 5 out of 5 by
rtalbs78 from
Excellent
Great experience filing turbo tax this year. Online is awesome.
Date published: 2023-04-04
Rated 5 out of 5 by
MEDIC61 from
THE BEST
GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREATGREAT
Date published: 2023-04-04
Rated 4 out of 5 by
Morey 47 from
Turbo Tax is a good tax program
I bought Turbo tax at Sams. I paid 82.88 plus tax for the Premier. I normally use Delux but I had investment income. My system would not let be load Premier on my computer, so I downloaded it to complete my taxes. When I paid your bill it did not allow credit for what I had already paid? Please advise.
Date published: 2023-04-04
Rated 4 out of 5 by
Pilot kiki from
Turbo tax is simple and easy to use
No I didn’t engage with any Turbo Tax person I didn’t need too.
Date published: 2023-04-04
Rated 5 out of 5 by
mcbee73 from
Easy to use!
TurboTax is well-designed, but my favorite aspects when itemizing are the Live help and the option for audit defense. I've used both and have very positive experiences.
Date published: 2023-04-04
Rated 2 out of 5 by
null from
turbo tax needs help
It was not bad to file but there was no help with the download version. I tried calling a few times and no one was able to help.
Date published: 2023-04-04
Rated 5 out of 5 by
Nicky_B45 from
TurboTax is easy (but y'all already know that)
TurboTax lets me do my homework and eat ramen noodles simultaneously. Turbotax allows me to watch two caterpillars wrestle and comment about the ability to pick my nose in under 2.43 seconds at the SAME TIME. TurboTax allows me to multitask BECAUSE it is so easy to use.
All TurboTax® Offerings Reviews - Page 4341
Date published: 2023-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
drgaudio from
Love it!
Simple process with great returns. I will use it again.
Date published: 2023-04-04
Rated 1 out of 5 by
Cskaggs from
poor communication
was told at the first page it was ONLY going to be 59 to file. then it was 59 additional to file the state. then it was also 39 to pay with my taxes? it doesnt make sense and i will not be returing to use this next year.
Date published: 2023-04-04
Rated 5 out of 5 by
Cello23 from
Great Tax Pros
Had to deal with a tax situation not encountered before and spoke with 2 different pros at different sessions and feel confident it was handled correctly.
Date published: 2023-04-04
Rated 5 out of 5 by
rtalbs78 from
Excellent
Great experience filing turbo tax this year. Online is awesome.
Date published: 2023-04-04
Rated 5 out of 5 by
MEDIC61 from
THE BEST
GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREATGREAT
Date published: 2023-04-04
Rated 4 out of 5 by
Morey 47 from
Turbo Tax is a good tax program
I bought Turbo tax at Sams. I paid 82.88 plus tax for the Premier. I normally use Delux but I had investment income. My system would not let be load Premier on my computer, so I downloaded it to complete my taxes. When I paid your bill it did not allow credit for what I had already paid? Please advise.
Date published: 2023-04-04
Rated 4 out of 5 by
Pilot kiki from
Turbo tax is simple and easy to use
No I didn’t engage with any Turbo Tax person I didn’t need too.
Date published: 2023-04-04
Rated 5 out of 5 by
mcbee73 from
Easy to use!
TurboTax is well-designed, but my favorite aspects when itemizing are the Live help and the option for audit defense. I've used both and have very positive experiences.
Date published: 2023-04-04
Rated 2 out of 5 by
null from
turbo tax needs help
It was not bad to file but there was no help with the download version. I tried calling a few times and no one was able to help.
Date published: 2023-04-04
Rated 5 out of 5 by
Nicky_B45 from
TurboTax is easy (but y'all already know that)
TurboTax lets me do my homework and eat ramen noodles simultaneously. Turbotax allows me to watch two caterpillars wrestle and comment about the ability to pick my nose in under 2.43 seconds at the SAME TIME. TurboTax allows me to multitask BECAUSE it is so easy to use.
All TurboTax® Offerings Reviews - Page 4341
Date published: 2023-04-04