TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Wouldn't use anything else!!!! Easy to use and excellent product. I wouldn't use anything else.
Date published: 2021-05-17
Rated 4 out of 5 by from Too bad no more one free state eFile TurboTax software is great and would be perfect but for two things: 1. Used to get one free state e-file with deluxe. Now none offer even one free. 2. List of institutions for importing seem to be shrinking. I can't even import by local bank or eTrade. Would love to rate 5 stars because it's so much easier than paper filing. But Intuit keeps raising both product price and fees at the same time - a lot of upselling.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy To Use I love that it walks you through every step. It also has helpful links throughout the process in case you have questions or are just curious about something in the return.
Date published: 2021-05-17
Rated 2 out of 5 by from Cost is high $40 fee for paying with refund. $330 just to tax and protection. The cost is too high.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and convenient! I waited until the last minute, but it was really a smooth experience. Helpful info along the way!
Date published: 2021-05-17
Rated 1 out of 5 by from Poor integration with online turbo tax Support is not helpful and the process to work on turbo tax online vs the downloaded version has no integration. Prices of the same software also varies depending on where you bought it from for the exact same software.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Excellent This application is so easy to use and user friendly too.
Date published: 2021-05-17
Rated 1 out of 5 by from FORCED TO PAY FOR PLUS I DONT THINK THAT IT IS RIGHT THAT I WAS ALRADT FORCED TO PAY FOR THE PLUS BENEFIT AND NOT OFFERED ANY WAY TO PROCEED WITH THE FREE VERSION.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax Really Helped Turbo Tax is a great tool to file your taxes. I only had a couple of things that I did not understand, but it seemed that everything else went well.
Date published: 2021-05-17
Rated 1 out of 5 by from Windows 10 nightmare Could not get product I bought to load on brand new windows ten computer. Called Turbo Tax and they were no help. Finally went on line and followed some other poor souls instructions that included changing my display size ?????? Then the software tried to allocate me the wrong standard deduction.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 434
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Wouldn't use anything else!!!! Easy to use and excellent product. I wouldn't use anything else.
Date published: 2021-05-17
Rated 4 out of 5 by from Too bad no more one free state eFile TurboTax software is great and would be perfect but for two things: 1. Used to get one free state e-file with deluxe. Now none offer even one free. 2. List of institutions for importing seem to be shrinking. I can't even import by local bank or eTrade. Would love to rate 5 stars because it's so much easier than paper filing. But Intuit keeps raising both product price and fees at the same time - a lot of upselling.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy To Use I love that it walks you through every step. It also has helpful links throughout the process in case you have questions or are just curious about something in the return.
Date published: 2021-05-17
Rated 2 out of 5 by from Cost is high $40 fee for paying with refund. $330 just to tax and protection. The cost is too high.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and convenient! I waited until the last minute, but it was really a smooth experience. Helpful info along the way!
Date published: 2021-05-17
Rated 1 out of 5 by from Poor integration with online turbo tax Support is not helpful and the process to work on turbo tax online vs the downloaded version has no integration. Prices of the same software also varies depending on where you bought it from for the exact same software.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Excellent This application is so easy to use and user friendly too.
Date published: 2021-05-17
Rated 1 out of 5 by from FORCED TO PAY FOR PLUS I DONT THINK THAT IT IS RIGHT THAT I WAS ALRADT FORCED TO PAY FOR THE PLUS BENEFIT AND NOT OFFERED ANY WAY TO PROCEED WITH THE FREE VERSION.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax Really Helped Turbo Tax is a great tool to file your taxes. I only had a couple of things that I did not understand, but it seemed that everything else went well.
Date published: 2021-05-17
Rated 1 out of 5 by from Windows 10 nightmare Could not get product I bought to load on brand new windows ten computer. Called Turbo Tax and they were no help. Finally went on line and followed some other poor souls instructions that included changing my display size ?????? Then the software tried to allocate me the wrong standard deduction.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 434