TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Explanation Needed The "Underpayment penalty could have been explained in more detail. I had no idea there was such a thing. Calculations were included in the copy, but I don't remember any questions for the penalty. Still not clear if I owe money.
Date published: 2023-04-04
Rated 1 out of 5 by from Costs $200 just to file taxes Half the functionalities did not even work when filing my taxes. Regardless, I had to pay $200 in fees just so I could upload one file. Absolute scam.
Date published: 2023-04-04
Rated 3 out of 5 by from Has lost some luster I've been using TurboTax for ages. This year, I had to actively search for places where some income was to be reported. It was unable to connect to Wells Fargo, forms that were read from PDF were entered incorrectly, then not able to be edited. I had to file both Fed and State by mail because of it. Next year, I'll pay someone to do my taxes.
Date published: 2023-04-04
Rated 5 out of 5 by from LOVE LOVE LOVE The experience that was offered via professional assistance is humbling and really amazing. So glad I checked help. Thank you
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is a time saver! This is the first time everything has been so smooth with tax reporting... Will come back next year!
Date published: 2023-04-04
Rated 5 out of 5 by from I use Turbo tax more than any other Turbo tax brings up most all dedections thats possible to use
Date published: 2023-04-04
Rated 1 out of 5 by from Slow Process Slow process, questions that are not relevant or understandable. I typed in all my medical expenses and charity donations and was still given standard deductions. I tried to upload pictures of my forms and scan the QR Code on 5 different devices with no luck and had to type everything in manually. Get it together!
Date published: 2023-04-04
Rated 5 out of 5 by from love it turbo tax is easy and quick after getting divorced
Date published: 2023-04-04
Rated 5 out of 5 by from Oh yeah Some very helpful and professional people are over thre at Turbo Tax
Date published: 2023-04-04
Rated 1 out of 5 by from OVERPRICED says its free but end up paying 188.00 to file taxes. Ridiculous
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4328
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Explanation Needed The "Underpayment penalty could have been explained in more detail. I had no idea there was such a thing. Calculations were included in the copy, but I don't remember any questions for the penalty. Still not clear if I owe money.
Date published: 2023-04-04
Rated 1 out of 5 by from Costs $200 just to file taxes Half the functionalities did not even work when filing my taxes. Regardless, I had to pay $200 in fees just so I could upload one file. Absolute scam.
Date published: 2023-04-04
Rated 3 out of 5 by from Has lost some luster I've been using TurboTax for ages. This year, I had to actively search for places where some income was to be reported. It was unable to connect to Wells Fargo, forms that were read from PDF were entered incorrectly, then not able to be edited. I had to file both Fed and State by mail because of it. Next year, I'll pay someone to do my taxes.
Date published: 2023-04-04
Rated 5 out of 5 by from LOVE LOVE LOVE The experience that was offered via professional assistance is humbling and really amazing. So glad I checked help. Thank you
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is a time saver! This is the first time everything has been so smooth with tax reporting... Will come back next year!
Date published: 2023-04-04
Rated 5 out of 5 by from I use Turbo tax more than any other Turbo tax brings up most all dedections thats possible to use
Date published: 2023-04-04
Rated 1 out of 5 by from Slow Process Slow process, questions that are not relevant or understandable. I typed in all my medical expenses and charity donations and was still given standard deductions. I tried to upload pictures of my forms and scan the QR Code on 5 different devices with no luck and had to type everything in manually. Get it together!
Date published: 2023-04-04
Rated 5 out of 5 by from love it turbo tax is easy and quick after getting divorced
Date published: 2023-04-04
Rated 5 out of 5 by from Oh yeah Some very helpful and professional people are over thre at Turbo Tax
Date published: 2023-04-04
Rated 1 out of 5 by from OVERPRICED says its free but end up paying 188.00 to file taxes. Ridiculous
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4328