TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Amazing and Extremely User Friendly !!!!!!!! Extremely user friendly and provides you the lates tax deductions for that year which is always a challenge to keep up w/ the current tax code.
Date published: 2023-04-04
Rated 5 out of 5 by from Tubo Tax gets better every year Easy to use, questions were answered with the next keystroke. First time E-File simple and fast.
Date published: 2023-04-04
Rated 5 out of 5 by from Taxes Suck, but TurboTax Does Not Taxes suck, but TurboTax makes it suck a little less. I still want to pull my hair out with some of this jargon, but I survive it every year, and I will in the years to come. I think they charge entirely too much and fear monger against auditing, but peace of mind is worth something.
Date published: 2023-04-04
Rated 5 out of 5 by from Very easy to file my taxes Very easy to file my taxes here. especially with being single
Date published: 2023-04-04
Rated 5 out of 5 by from Turbotax is as good year after year. Gets better and easier to use every year. Awesome product.
Date published: 2023-04-04
Rated 5 out of 5 by from Great Product Always a good experience! Every possible aspect is covered in a very organized, fast, and easy way.
Date published: 2023-04-04
Rated 1 out of 5 by from Not Transparent Enough With Fees Told me after I spent an hour filling my tax information that I'd actually have to upgrade and pay $60 if I wanted to file my 1099 (This was NOT listed in the types of forms that weren't free to file). Said I could use my return to pay for it and charged a $40 fee to do so and didn't mention it until the very end. Then charged separately for state and federal (was not very clear they were two separate charges from the get go). The service is good I guess but they should just be upfront about fees :/
Date published: 2023-04-04
Rated 5 out of 5 by from turbo tax 2023 I have done turbotax for about a decade....nice step by step feartures...easy to exit and pick up where you left off...as up to date as an tax office
Date published: 2023-04-04
Rated 5 out of 5 by from Love Turbo Tax! I've been using Turbo Tax for over 15 years, and it is so easy to do my taxes every year. But they were ESPECIALLY helpful when I went to file my taxes last year only to find someone had already filed under my SS#. Identity theft! I spent quite a bit of time on the phone with a Turbo Tax representative who calmed me down and walked me through all the steps I needed to take to clear this up. I don't know what I would have done without Turbo Tax - probably spent days on hold with the IRS, or had to hire a CPA... Turbo Tax helped me through the process step by step, and everything worked out well in the end. This year, I was able to resume filing as usual. Thank you Turbo Tax!
Date published: 2023-04-04
Rated 3 out of 5 by from to expensive very difficult for senior citizens, hal that i talked to didnt have the answers.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4327
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing and Extremely User Friendly !!!!!!!! Extremely user friendly and provides you the lates tax deductions for that year which is always a challenge to keep up w/ the current tax code.
Date published: 2023-04-04
Rated 5 out of 5 by from Tubo Tax gets better every year Easy to use, questions were answered with the next keystroke. First time E-File simple and fast.
Date published: 2023-04-04
Rated 5 out of 5 by from Taxes Suck, but TurboTax Does Not Taxes suck, but TurboTax makes it suck a little less. I still want to pull my hair out with some of this jargon, but I survive it every year, and I will in the years to come. I think they charge entirely too much and fear monger against auditing, but peace of mind is worth something.
Date published: 2023-04-04
Rated 5 out of 5 by from Very easy to file my taxes Very easy to file my taxes here. especially with being single
Date published: 2023-04-04
Rated 5 out of 5 by from Turbotax is as good year after year. Gets better and easier to use every year. Awesome product.
Date published: 2023-04-04
Rated 5 out of 5 by from Great Product Always a good experience! Every possible aspect is covered in a very organized, fast, and easy way.
Date published: 2023-04-04
Rated 1 out of 5 by from Not Transparent Enough With Fees Told me after I spent an hour filling my tax information that I'd actually have to upgrade and pay $60 if I wanted to file my 1099 (This was NOT listed in the types of forms that weren't free to file). Said I could use my return to pay for it and charged a $40 fee to do so and didn't mention it until the very end. Then charged separately for state and federal (was not very clear they were two separate charges from the get go). The service is good I guess but they should just be upfront about fees :/
Date published: 2023-04-04
Rated 5 out of 5 by from turbo tax 2023 I have done turbotax for about a decade....nice step by step feartures...easy to exit and pick up where you left off...as up to date as an tax office
Date published: 2023-04-04
Rated 5 out of 5 by from Love Turbo Tax! I've been using Turbo Tax for over 15 years, and it is so easy to do my taxes every year. But they were ESPECIALLY helpful when I went to file my taxes last year only to find someone had already filed under my SS#. Identity theft! I spent quite a bit of time on the phone with a Turbo Tax representative who calmed me down and walked me through all the steps I needed to take to clear this up. I don't know what I would have done without Turbo Tax - probably spent days on hold with the IRS, or had to hire a CPA... Turbo Tax helped me through the process step by step, and everything worked out well in the end. This year, I was able to resume filing as usual. Thank you Turbo Tax!
Date published: 2023-04-04
Rated 3 out of 5 by from to expensive very difficult for senior citizens, hal that i talked to didnt have the answers.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4327