TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax - Your Trusted Tax Filing Companion As the tax season approaches, I was on the hunt for a reliable and user-friendly tax filing software, and TurboTax exceeded my expectations! From start to finish, the entire experience was seamless, and I was able to confidently file my taxes with ease. One of the aspects that impressed me the most about TurboTax was its intuitive interface. The platform is designed to be user-friendly, with step-by-step guidance that made the process simple and straightforward. I was able to easily navigate through each section, and the platform provided clear explanations and suggestions along the way. It made the otherwise daunting task of tax filing feel manageable and stress-free. TurboTax also offers a range of features that catered to my specific tax situation. The software asked relevant questions to ensure I didn't miss any deductions or credits, and it automatically calculated my refund or tax owed in real-time. Additionally, TurboTax offers a comprehensive error-checking system, which helped me identify and correct any potential mistakes before submitting my return. Another standout feature of TurboTax is its robust customer support. I had a few questions along the way, and their customer service team was readily available to assist me. They were responsive, knowledgeable, and provided me with prompt solutions to my inquiries. Furthermore, TurboTax offers different pricing plans to suit various needs, from basic to more complex tax situations. This flexibility allowed me to choose the plan that best fit my budget and requirements, without sacrificing any functionality or accuracy. In conclusion, TurboTax proved to be a reliable and efficient tax filing companion. Its user-friendly interface, comprehensive features, excellent customer support, and affordability make it a top choice for anyone seeking a seamless and stress-free tax filing experience. I highly recommend TurboTax to anyone in need of a trustworthy tax software that simplifies the process and maximizes their refund.
Date published: 2023-04-04
Rated 4 out of 5 by from NEED TO HAVE SOMETHING EXCLUSIVELY FOR SENIORS IT WORKS BUT WOULD BE NICE TO HAVE SOMETHING EXCLUSIVELY FOR SENIORS.
Date published: 2023-04-04
Rated 1 out of 5 by from Turbo Tax 2022 Your customer service people were awful. They couldn't answer a question and hung up. When I called back (which takes forever before the robot transfers you to a live person) the person gave me the IRS number instead of helping me with an error in my taxes. The IRS number was not even to an agent but to an adjunct department that solve IRS problems. They referred me back to Turbo Tax. The third time I was disconnected after a ten minute wait. Horrible service. Will strongly reconsider Turbo tax for next year.
Date published: 2023-04-04
Rated 5 out of 5 by from Easy to Use This was the first time using it! Hopefully it worked.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is very awesome I have been using TurboTax for the past 5 years. I got tired of paying other companies a whole lot of money to file my taxes. So I started doing it myself on TurboTax. I even do my close family for free . The software is very easy to understand
Date published: 2023-04-04
Rated 3 out of 5 by from Thank you Thank you. I don't understand why this step is necessaryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
Date published: 2023-04-04
Rated 5 out of 5 by from awesome support great support with the team and chat conversation great
Date published: 2023-04-04
Rated 5 out of 5 by from quick and easy it helps when they store all your information makes it fast and easy without the high bill and the headaches
Date published: 2023-04-04
Rated 5 out of 5 by from No More H&R Block For Me I have used H & R Block for some years and tried Turbo Tax last year. So much easier to use and helped me find deductions I would have missed. Of course, I came back this year and again it did not disappoint! Thank you!!!
Date published: 2023-04-04
Rated 1 out of 5 by from No Longer See The Value in Using TurboTax 2 out of the past 3 years, I have ended up disappointed with my lack of refund, which in and of itself wouldn't be a problem if TurboTax's fees weren't increasing all the while. It's just not practical for me to use this service to do my taxes anymore, and I will be using another product/service next year.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax - Your Trusted Tax Filing Companion As the tax season approaches, I was on the hunt for a reliable and user-friendly tax filing software, and TurboTax exceeded my expectations! From start to finish, the entire experience was seamless, and I was able to confidently file my taxes with ease. One of the aspects that impressed me the most about TurboTax was its intuitive interface. The platform is designed to be user-friendly, with step-by-step guidance that made the process simple and straightforward. I was able to easily navigate through each section, and the platform provided clear explanations and suggestions along the way. It made the otherwise daunting task of tax filing feel manageable and stress-free. TurboTax also offers a range of features that catered to my specific tax situation. The software asked relevant questions to ensure I didn't miss any deductions or credits, and it automatically calculated my refund or tax owed in real-time. Additionally, TurboTax offers a comprehensive error-checking system, which helped me identify and correct any potential mistakes before submitting my return. Another standout feature of TurboTax is its robust customer support. I had a few questions along the way, and their customer service team was readily available to assist me. They were responsive, knowledgeable, and provided me with prompt solutions to my inquiries. Furthermore, TurboTax offers different pricing plans to suit various needs, from basic to more complex tax situations. This flexibility allowed me to choose the plan that best fit my budget and requirements, without sacrificing any functionality or accuracy. In conclusion, TurboTax proved to be a reliable and efficient tax filing companion. Its user-friendly interface, comprehensive features, excellent customer support, and affordability make it a top choice for anyone seeking a seamless and stress-free tax filing experience. I highly recommend TurboTax to anyone in need of a trustworthy tax software that simplifies the process and maximizes their refund.
Date published: 2023-04-04
Rated 4 out of 5 by from NEED TO HAVE SOMETHING EXCLUSIVELY FOR SENIORS IT WORKS BUT WOULD BE NICE TO HAVE SOMETHING EXCLUSIVELY FOR SENIORS.
Date published: 2023-04-04
Rated 1 out of 5 by from Turbo Tax 2022 Your customer service people were awful. They couldn't answer a question and hung up. When I called back (which takes forever before the robot transfers you to a live person) the person gave me the IRS number instead of helping me with an error in my taxes. The IRS number was not even to an agent but to an adjunct department that solve IRS problems. They referred me back to Turbo Tax. The third time I was disconnected after a ten minute wait. Horrible service. Will strongly reconsider Turbo tax for next year.
Date published: 2023-04-04
Rated 5 out of 5 by from Easy to Use This was the first time using it! Hopefully it worked.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is very awesome I have been using TurboTax for the past 5 years. I got tired of paying other companies a whole lot of money to file my taxes. So I started doing it myself on TurboTax. I even do my close family for free . The software is very easy to understand
Date published: 2023-04-04
Rated 3 out of 5 by from Thank you Thank you. I don't understand why this step is necessaryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
Date published: 2023-04-04
Rated 5 out of 5 by from awesome support great support with the team and chat conversation great
Date published: 2023-04-04
Rated 5 out of 5 by from quick and easy it helps when they store all your information makes it fast and easy without the high bill and the headaches
Date published: 2023-04-04
Rated 5 out of 5 by from No More H&R Block For Me I have used H & R Block for some years and tried Turbo Tax last year. So much easier to use and helped me find deductions I would have missed. Of course, I came back this year and again it did not disappoint! Thank you!!!
Date published: 2023-04-04
Rated 1 out of 5 by from No Longer See The Value in Using TurboTax 2 out of the past 3 years, I have ended up disappointed with my lack of refund, which in and of itself wouldn't be a problem if TurboTax's fees weren't increasing all the while. It's just not practical for me to use this service to do my taxes anymore, and I will be using another product/service next year.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4324