TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to Use This was the first time using it! Hopefully it worked.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is very awesome I have been using TurboTax for the past 5 years. I got tired of paying other companies a whole lot of money to file my taxes. So I started doing it myself on TurboTax. I even do my close family for free . The software is very easy to understand
Date published: 2023-04-04
Rated 3 out of 5 by from Thank you Thank you. I don't understand why this step is necessaryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
Date published: 2023-04-04
Rated 5 out of 5 by from awesome support great support with the team and chat conversation great
Date published: 2023-04-04
Rated 5 out of 5 by from quick and easy it helps when they store all your information makes it fast and easy without the high bill and the headaches
Date published: 2023-04-04
Rated 5 out of 5 by from No More H&R Block For Me I have used H & R Block for some years and tried Turbo Tax last year. So much easier to use and helped me find deductions I would have missed. Of course, I came back this year and again it did not disappoint! Thank you!!!
Date published: 2023-04-04
Rated 1 out of 5 by from No Longer See The Value in Using TurboTax 2 out of the past 3 years, I have ended up disappointed with my lack of refund, which in and of itself wouldn't be a problem if TurboTax's fees weren't increasing all the while. It's just not practical for me to use this service to do my taxes anymore, and I will be using another product/service next year.
Date published: 2023-04-04
Rated 5 out of 5 by from Very Easy It was very easy to do my taxes this year! Thank You
Date published: 2023-04-04
Rated 3 out of 5 by from Extremely Rude Phone Service Customer service phone rep could not explain the problem or provide a solution. When I asked to speak with another member or CPA and challenged further they got mad and hung up the phone. Software is okay, but the instant you need help or have a question, forget it.
Date published: 2023-04-04
Rated 5 out of 5 by from Love IT GREAT EXPERIENCE everything was so easy and helpful
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use This was the first time using it! Hopefully it worked.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is very awesome I have been using TurboTax for the past 5 years. I got tired of paying other companies a whole lot of money to file my taxes. So I started doing it myself on TurboTax. I even do my close family for free . The software is very easy to understand
Date published: 2023-04-04
Rated 3 out of 5 by from Thank you Thank you. I don't understand why this step is necessaryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
Date published: 2023-04-04
Rated 5 out of 5 by from awesome support great support with the team and chat conversation great
Date published: 2023-04-04
Rated 5 out of 5 by from quick and easy it helps when they store all your information makes it fast and easy without the high bill and the headaches
Date published: 2023-04-04
Rated 5 out of 5 by from No More H&R Block For Me I have used H & R Block for some years and tried Turbo Tax last year. So much easier to use and helped me find deductions I would have missed. Of course, I came back this year and again it did not disappoint! Thank you!!!
Date published: 2023-04-04
Rated 1 out of 5 by from No Longer See The Value in Using TurboTax 2 out of the past 3 years, I have ended up disappointed with my lack of refund, which in and of itself wouldn't be a problem if TurboTax's fees weren't increasing all the while. It's just not practical for me to use this service to do my taxes anymore, and I will be using another product/service next year.
Date published: 2023-04-04
Rated 5 out of 5 by from Very Easy It was very easy to do my taxes this year! Thank You
Date published: 2023-04-04
Rated 3 out of 5 by from Extremely Rude Phone Service Customer service phone rep could not explain the problem or provide a solution. When I asked to speak with another member or CPA and challenged further they got mad and hung up the phone. Software is okay, but the instant you need help or have a question, forget it.
Date published: 2023-04-04
Rated 5 out of 5 by from Love IT GREAT EXPERIENCE everything was so easy and helpful
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4308