TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from great ver yh appy with process and help me with help and tou dare good
Date published: 2023-04-08
Rated 2 out of 5 by from Terrible Gimmick - for STATE e-FIle You are forcing us to sign onto INTUIT in order to pay with Credit Card to e-File State Tax Return. That is a terrible marketing idea whoever came up with. You used to have sign-in as Guest. Just Terrible trying to force us to buy and pay $45. I believe in good product and every year, thus far, I have been purchasing Turbotax. But this e-file and trying to get us to patronize you... terrible.
Date published: 2023-04-08
Rated 1 out of 5 by from used to be better It is ridiculous you have to start everything over if you choose to downgrade your plan. cheap shot
Date published: 2023-04-08
Rated 4 out of 5 by from GOOD GOOD STUFF ALL AROUND I LIKE TURBO TURBO BUT NEEDS TO BE FREE BECAUSE AMERICA
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax does gets it done every year! I have used Turbo Tax for many years and thus I find it fairly easy to use. It is,however, a bit clumsy to navigate due to not being very intuitive in nature. There are a few times where you are left wondering "What next?" I am used to it but do wonder how a new user might feel a bit vexed. I would certainly recommend it due to its thoroughness and accuracy.
Date published: 2023-04-08
Rated 5 out of 5 by from Overall, a very good product Been using this for 10+ years. Overall, a very good product. Almost always is accurate, very rarely gets confused but the default is quite right almost always.
Date published: 2023-04-08
Rated 2 out of 5 by from Must pay to file self employment taxes Initially started filing with turbo tax thinking I could file for free. But if you have self employment you have to pay.
Date published: 2023-04-08
Rated 5 out of 5 by from I've used turbotax differ 10 to 20 years, the program works well for me. I feel comfortable that I won't make any errors, due to your programs.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax is an excellent software I have been filing rather complicated returns with Turbotax (foreign income, foreign tax paid). I struggled with it a little in the beginning with credit vs deduction, and once I figured out the better option I have used it rather easily for many years. Ability to go back and forth is great, yes you need to pay but you can see the print preview, compare against past years return, get back and fix things you might have missed before filing. I have also sent amendments, all in all it's a great process.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is great and so simple to use! Filing with TurboTax has been such a great experience! Everything is so well instructed and so easy to comprehend.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4293
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great ver yh appy with process and help me with help and tou dare good
Date published: 2023-04-08
Rated 2 out of 5 by from Terrible Gimmick - for STATE e-FIle You are forcing us to sign onto INTUIT in order to pay with Credit Card to e-File State Tax Return. That is a terrible marketing idea whoever came up with. You used to have sign-in as Guest. Just Terrible trying to force us to buy and pay $45. I believe in good product and every year, thus far, I have been purchasing Turbotax. But this e-file and trying to get us to patronize you... terrible.
Date published: 2023-04-08
Rated 1 out of 5 by from used to be better It is ridiculous you have to start everything over if you choose to downgrade your plan. cheap shot
Date published: 2023-04-08
Rated 4 out of 5 by from GOOD GOOD STUFF ALL AROUND I LIKE TURBO TURBO BUT NEEDS TO BE FREE BECAUSE AMERICA
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax does gets it done every year! I have used Turbo Tax for many years and thus I find it fairly easy to use. It is,however, a bit clumsy to navigate due to not being very intuitive in nature. There are a few times where you are left wondering "What next?" I am used to it but do wonder how a new user might feel a bit vexed. I would certainly recommend it due to its thoroughness and accuracy.
Date published: 2023-04-08
Rated 5 out of 5 by from Overall, a very good product Been using this for 10+ years. Overall, a very good product. Almost always is accurate, very rarely gets confused but the default is quite right almost always.
Date published: 2023-04-08
Rated 2 out of 5 by from Must pay to file self employment taxes Initially started filing with turbo tax thinking I could file for free. But if you have self employment you have to pay.
Date published: 2023-04-08
Rated 5 out of 5 by from I've used turbotax differ 10 to 20 years, the program works well for me. I feel comfortable that I won't make any errors, due to your programs.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax is an excellent software I have been filing rather complicated returns with Turbotax (foreign income, foreign tax paid). I struggled with it a little in the beginning with credit vs deduction, and once I figured out the better option I have used it rather easily for many years. Ability to go back and forth is great, yes you need to pay but you can see the print preview, compare against past years return, get back and fix things you might have missed before filing. I have also sent amendments, all in all it's a great process.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is great and so simple to use! Filing with TurboTax has been such a great experience! Everything is so well instructed and so easy to comprehend.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4293