TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Truly helpful and very informative I found the process straightforward and complete. When I did not understand there were always helpful prompts to guide me. Thank you very much for reducing stress and anxiety that surround Taxes.
Date published: 2023-04-05
Rated 5 out of 5 by from Smartest move was to test it against another My latest smart move was to return to TurboTax. I did this mostly to check the accuracy of the popular and less costly tax software that was waiting for my review to file 2022 taxes. Not only did I experience the expected ease with TurboTax, I actually enjoyed reentering my info and exploring the new extras. Most beneficial are the additional deductions and credits TurboTax alerted me to that I missed with the other software. I was stunned when TurboTax helped me discover the IRS never received my 2021 tax returns that I paid to have filed last year by the same other tax software. So user-friendly, I now see the cost of TurboTax as a steal for what it delivers in productivity and in educating the user along the way.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax makes it easy Thorough, concise directions are easy to follow for what I need for my returns.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is perfect for my situation! Really easy to follow and prompted for all situations that apply.
Date published: 2023-04-05
Rated 2 out of 5 by from Very difficult to complete Always a difficult task.. Turbo Tax is available for assistance.
Date published: 2023-04-05
Rated 5 out of 5 by from Teri2022TaxReturn I give Turbo Tax a 5 stars rating because of the fact that turbo never fails me! I couldn't have expected a better outcome!
Date published: 2023-04-05
Rated 1 out of 5 by from It isn't smart asks questions that can be answered based on what was entered
Date published: 2023-04-05
Rated 5 out of 5 by from super easy I was hesitant to do my taxes myself, but Turbo Tax makes it so easy!
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax was very helpful!!! Turbo Tax was very helpful!! Easy to you and was able to do on my time!
Date published: 2023-04-05
Rated 1 out of 5 by from Will never use this program again Online version is terrible because you can't "jump to forms". How antiquated is that????? It was a dreadful experience. There was no number to call for assistance. Tried in the chat and community - always told no one is available to help at this time. This was during business hours. Will not use Turbotax again.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4290
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Truly helpful and very informative I found the process straightforward and complete. When I did not understand there were always helpful prompts to guide me. Thank you very much for reducing stress and anxiety that surround Taxes.
Date published: 2023-04-05
Rated 5 out of 5 by from Smartest move was to test it against another My latest smart move was to return to TurboTax. I did this mostly to check the accuracy of the popular and less costly tax software that was waiting for my review to file 2022 taxes. Not only did I experience the expected ease with TurboTax, I actually enjoyed reentering my info and exploring the new extras. Most beneficial are the additional deductions and credits TurboTax alerted me to that I missed with the other software. I was stunned when TurboTax helped me discover the IRS never received my 2021 tax returns that I paid to have filed last year by the same other tax software. So user-friendly, I now see the cost of TurboTax as a steal for what it delivers in productivity and in educating the user along the way.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax makes it easy Thorough, concise directions are easy to follow for what I need for my returns.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is perfect for my situation! Really easy to follow and prompted for all situations that apply.
Date published: 2023-04-05
Rated 2 out of 5 by from Very difficult to complete Always a difficult task.. Turbo Tax is available for assistance.
Date published: 2023-04-05
Rated 5 out of 5 by from Teri2022TaxReturn I give Turbo Tax a 5 stars rating because of the fact that turbo never fails me! I couldn't have expected a better outcome!
Date published: 2023-04-05
Rated 1 out of 5 by from It isn't smart asks questions that can be answered based on what was entered
Date published: 2023-04-05
Rated 5 out of 5 by from super easy I was hesitant to do my taxes myself, but Turbo Tax makes it so easy!
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax was very helpful!!! Turbo Tax was very helpful!! Easy to you and was able to do on my time!
Date published: 2023-04-05
Rated 1 out of 5 by from Will never use this program again Online version is terrible because you can't "jump to forms". How antiquated is that????? It was a dreadful experience. There was no number to call for assistance. Tried in the chat and community - always told no one is available to help at this time. This was during business hours. Will not use Turbotax again.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4290