TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Turbo Tax Review I feel like it has been getting more difficult to use and more expensive. Of course you don't get a discount unless you somehow go thru an affiliate - DUMB. So much for be a customer for decades! Just very annoying. I feel like I will have to look for something else in the future.
Date published: 2023-04-08
Rated 5 out of 5 by from awesome It was good. I just added 38 characters to make it long enough.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax was great ! it was great this year . except the fees were killer
Date published: 2023-04-08
Rated 5 out of 5 by from Easy! I really like that I can click each section for more explanation if I get confused or have questions.
Date published: 2023-04-08
Rated 5 out of 5 by from It's easy except for having to do this review It was fast..except for doing this review. That's all I have to say about that.
Date published: 2023-04-08
Rated 5 out of 5 by from H R Block sucks TT is better H R Block's software wouldn't work, IT was no help. Turbo Tax worked perfectly. I have used them before and should have just stayed with them instead of trying HRB. Plus they were cheaper.
Date published: 2023-04-08
Rated 4 out of 5 by from TurboTax Business needs major updates! Not obvious at all where to input state and federal taxes withheld. Those are pretty common inputs for taxes, so they should be included in the step-by-step. Instead, I had to manually enter these amounts in specific forms at the very end.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Convenient Turbo Tax is easy, convenient, provide detail information on every step
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use The program was easy to use offering self-checks and reviews.
Date published: 2023-04-08
Rated 2 out of 5 by from 2.49% fee to pay for taxes using a credit card! Quick and easy experience no doubt. But there is a RIDICULOUS fee of 2.49% of the amount you owe (if you owe) in order to pay with a credit card. It's almost like they DON'T want you to earn those points on your credit card, seeing as how a debit transaction comes with no fee. It's really a disgrace. What if people don't have a large amount on hand in checking and have no choice but to use a credit card? They get slammed with an additional unaffordable fee. Way to go Turbo Tax.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4288
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax Review I feel like it has been getting more difficult to use and more expensive. Of course you don't get a discount unless you somehow go thru an affiliate - DUMB. So much for be a customer for decades! Just very annoying. I feel like I will have to look for something else in the future.
Date published: 2023-04-08
Rated 5 out of 5 by from awesome It was good. I just added 38 characters to make it long enough.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax was great ! it was great this year . except the fees were killer
Date published: 2023-04-08
Rated 5 out of 5 by from Easy! I really like that I can click each section for more explanation if I get confused or have questions.
Date published: 2023-04-08
Rated 5 out of 5 by from It's easy except for having to do this review It was fast..except for doing this review. That's all I have to say about that.
Date published: 2023-04-08
Rated 5 out of 5 by from H R Block sucks TT is better H R Block's software wouldn't work, IT was no help. Turbo Tax worked perfectly. I have used them before and should have just stayed with them instead of trying HRB. Plus they were cheaper.
Date published: 2023-04-08
Rated 4 out of 5 by from TurboTax Business needs major updates! Not obvious at all where to input state and federal taxes withheld. Those are pretty common inputs for taxes, so they should be included in the step-by-step. Instead, I had to manually enter these amounts in specific forms at the very end.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Convenient Turbo Tax is easy, convenient, provide detail information on every step
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use The program was easy to use offering self-checks and reviews.
Date published: 2023-04-08
Rated 2 out of 5 by from 2.49% fee to pay for taxes using a credit card! Quick and easy experience no doubt. But there is a RIDICULOUS fee of 2.49% of the amount you owe (if you owe) in order to pay with a credit card. It's almost like they DON'T want you to earn those points on your credit card, seeing as how a debit transaction comes with no fee. It's really a disgrace. What if people don't have a large amount on hand in checking and have no choice but to use a credit card? They get slammed with an additional unaffordable fee. Way to go Turbo Tax.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4288