TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from low support and difficult to amend I amended a few years after finding a small error with a big impact and I filed electronically then turbo said it was rejected and they would help and they did not googled all night. found typos in they question guides. will not be using next year and would not recommend. get a cap
Date published: 2023-04-05
Rated 5 out of 5 by from Great Service Turbo Tax has provided easy and efficient service for many years. They have a fantastic choice of services that allows me to tailor to my needs without any pressure sales tactics.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax - Easy, Accurate, Fast, Reliable and Cost I've been using TurboTax since my tax account passed away in 2012. That person was my father, a CPA that also used TurboTax. The program is very user friendly and offers many use options like step-by-step, forms and user defined data entry. Everything you need is in the program, regardless of the complexity of your returns and income sources. I've done it all, from complex to simple. Never had an IRS issue and I am so familiar with the program, my taxes are so easy to do and I don't pay a preparer hundreds of dollars ( a friend pays over $500 for Federal and State tax return preparation). As a final note, using TurboTax brings back fond memories of my father doing mine and other tax returns, year after year. I highly recommend TurboTax. There is none better!
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax walks me through everything! I am new to Renting out a home. Turbo Tax walked me through each step to make sure I was claiming everything that I can.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is the way to go Having done my taxes at HR Block for the longest while, I decided to give TurboTax a try this time around, and was pleasantly surprised with the experience. It was smooth sailing from the first call till the finish. The taxes were also quality reviewed by specialists that gave me the confidence that they were done correctly. To top it off, it's all guaranteed. Definitely recommend.
Date published: 2023-04-05
Rated 4 out of 5 by from Turbo is very good Best of the best. Turbo make it easy to file all taxes and get easy refund
Date published: 2023-04-05
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for years, and it makes it so simple to complete my taxes. It walks me through everything step by step. I highly recommend it!
Date published: 2023-04-05
Rated 3 out of 5 by from TT likes to increase what it charges as it goes Turbo Tax likes to increase what it charges as it goes and for seemingly no reason. I used to use self employed. I figured it was because of this. I only had simple W2's this year and it still charged me for premier.
Date published: 2023-04-05
Rated 5 out of 5 by from Smooth Experience It was really smooth and easy doing my taxes through Turbo tax
Date published: 2023-04-05
Rated 3 out of 5 by from Product Cost Product + processing fee cost too much. Will be shopping for options next year.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4286
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from low support and difficult to amend I amended a few years after finding a small error with a big impact and I filed electronically then turbo said it was rejected and they would help and they did not googled all night. found typos in they question guides. will not be using next year and would not recommend. get a cap
Date published: 2023-04-05
Rated 5 out of 5 by from Great Service Turbo Tax has provided easy and efficient service for many years. They have a fantastic choice of services that allows me to tailor to my needs without any pressure sales tactics.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax - Easy, Accurate, Fast, Reliable and Cost I've been using TurboTax since my tax account passed away in 2012. That person was my father, a CPA that also used TurboTax. The program is very user friendly and offers many use options like step-by-step, forms and user defined data entry. Everything you need is in the program, regardless of the complexity of your returns and income sources. I've done it all, from complex to simple. Never had an IRS issue and I am so familiar with the program, my taxes are so easy to do and I don't pay a preparer hundreds of dollars ( a friend pays over $500 for Federal and State tax return preparation). As a final note, using TurboTax brings back fond memories of my father doing mine and other tax returns, year after year. I highly recommend TurboTax. There is none better!
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax walks me through everything! I am new to Renting out a home. Turbo Tax walked me through each step to make sure I was claiming everything that I can.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is the way to go Having done my taxes at HR Block for the longest while, I decided to give TurboTax a try this time around, and was pleasantly surprised with the experience. It was smooth sailing from the first call till the finish. The taxes were also quality reviewed by specialists that gave me the confidence that they were done correctly. To top it off, it's all guaranteed. Definitely recommend.
Date published: 2023-04-05
Rated 4 out of 5 by from Turbo is very good Best of the best. Turbo make it easy to file all taxes and get easy refund
Date published: 2023-04-05
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for years, and it makes it so simple to complete my taxes. It walks me through everything step by step. I highly recommend it!
Date published: 2023-04-05
Rated 3 out of 5 by from TT likes to increase what it charges as it goes Turbo Tax likes to increase what it charges as it goes and for seemingly no reason. I used to use self employed. I figured it was because of this. I only had simple W2's this year and it still charged me for premier.
Date published: 2023-04-05
Rated 5 out of 5 by from Smooth Experience It was really smooth and easy doing my taxes through Turbo tax
Date published: 2023-04-05
Rated 3 out of 5 by from Product Cost Product + processing fee cost too much. Will be shopping for options next year.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4286