TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Fantastic Straight forward easy steps. Have used Turbo Tax for many years. Will continue to use.
Date published: 2023-04-05
Rated 3 out of 5 by from Disappointed this year This is my 4th year using Turbo Tax and this year was a disappointment. There were less options to ask my questions and get useful answers or direction. Also they added a $39 service charge to take the payment out of my return and only had that in small font below and had no option to change that later.
Date published: 2023-04-05
Rated 4 out of 5 by from Make some adjustments Should look adding autofill on some topics. I has multiple W-2 G's from the same casino. Adds a lot of time inputting the same basic information.
Date published: 2023-04-05
Rated 1 out of 5 by from Turbotax Hides Charge I spent more time trying to figure out how to deselect all the extra charges turbotax was trying to stick me with than actually doing taxes.
Date published: 2023-04-05
Rated 2 out of 5 by from Pricey and Filled with Ads but convenient Pricey and Filled with Ads but convenient and quick
Date published: 2023-04-05
Rated 4 out of 5 by from A must have for filing taxes Very assuring of meeting all requirements accurately.
Date published: 2023-04-05
Rated 5 out of 5 by from Delivered as expected 3rd year using turbo tax; was a successful filing, I have two states to file in, which can complicate things, but had no issues. I would recommend using them.
Date published: 2023-04-05
Rated 1 out of 5 by from Terrible I had to my own deductions. The fees are outrageous. Last time using this
Date published: 2023-04-05
Rated 5 out of 5 by from Love TurboTax! Love the easy to follow directions and explanations.
Date published: 2023-04-05
Rated 5 out of 5 by from Super Simple Probably not needed in today's tax prep environment, but having used it in the past, ease/convenience are worth the cost to me.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4276
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic Straight forward easy steps. Have used Turbo Tax for many years. Will continue to use.
Date published: 2023-04-05
Rated 3 out of 5 by from Disappointed this year This is my 4th year using Turbo Tax and this year was a disappointment. There were less options to ask my questions and get useful answers or direction. Also they added a $39 service charge to take the payment out of my return and only had that in small font below and had no option to change that later.
Date published: 2023-04-05
Rated 4 out of 5 by from Make some adjustments Should look adding autofill on some topics. I has multiple W-2 G's from the same casino. Adds a lot of time inputting the same basic information.
Date published: 2023-04-05
Rated 1 out of 5 by from Turbotax Hides Charge I spent more time trying to figure out how to deselect all the extra charges turbotax was trying to stick me with than actually doing taxes.
Date published: 2023-04-05
Rated 2 out of 5 by from Pricey and Filled with Ads but convenient Pricey and Filled with Ads but convenient and quick
Date published: 2023-04-05
Rated 4 out of 5 by from A must have for filing taxes Very assuring of meeting all requirements accurately.
Date published: 2023-04-05
Rated 5 out of 5 by from Delivered as expected 3rd year using turbo tax; was a successful filing, I have two states to file in, which can complicate things, but had no issues. I would recommend using them.
Date published: 2023-04-05
Rated 1 out of 5 by from Terrible I had to my own deductions. The fees are outrageous. Last time using this
Date published: 2023-04-05
Rated 5 out of 5 by from Love TurboTax! Love the easy to follow directions and explanations.
Date published: 2023-04-05
Rated 5 out of 5 by from Super Simple Probably not needed in today's tax prep environment, but having used it in the past, ease/convenience are worth the cost to me.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4276