TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Awesome Great experience very easy. This took very little time and gave the most help needed.
Date published: 2021-05-17
Rated 4 out of 5 by from Used it for several years...just one complaint. The feature of the "BACK" button sucks. Every time that you click it takes you back several panels or the beginning of a section. How about making it so that it goes back to the previous screen. Sometimes really IRRITATING!
Date published: 2021-05-17
Rated 5 out of 5 by from User Friendly and an Overall Great Experience I normally use HR Block online but I did not enjoy the update to their platform. When my sister told me to use TurboTax I thought why not. I enjoyed the Icons created for ease.
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is good no response at this time, the page froze for a moment had to go back to the previous page to continue, overall the process was good.
Date published: 2021-05-17
Rated 5 out of 5 by from super easy almost as easy as my first bip! with the extra money I'm getting back this year I will have plenty of time for nose nachos. *calls the boys*
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax is Great I needed help and they were able to answer all my questions...
Date published: 2021-05-17
Rated 2 out of 5 by from Don't pay extra Don't pay extra for the services, the specialist I had I could tell was in a rush. Also I paid when I don't have many outside expenses or things to consider which make me waste $165 bucks
Date published: 2021-05-17
Rated 5 out of 5 by from Been At It For Years - Super Easy They walk you through every tax situation that applies to you step by step. Easy to follow directions so you feel confident about your return.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax is great It was great and most importantly easy and took the anxiety away of filing.
Date published: 2021-05-17
Rated 2 out of 5 by from Product is good....Price has gotten way too high I have used turbotax for as long as I can remember. When I began the price was about $39. Last year when the tax code changed to eliminate my ability to itemize the effort got way simpler. However, the price had migrated up to $69. This year I thought I began using USAA to access. However, at the end the cost was $90. When I saw the cost I went to USAA to get my lower price through their site. However, it says I cannot use it unless I began accessing that way. My taxes are relatively easy and I don't use the donation appraisal part any more, but the cost continues to go up. Next year I will be looking for another method unless the cost drops dramatically.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 426
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Great experience very easy. This took very little time and gave the most help needed.
Date published: 2021-05-17
Rated 4 out of 5 by from Used it for several years...just one complaint. The feature of the "BACK" button sucks. Every time that you click it takes you back several panels or the beginning of a section. How about making it so that it goes back to the previous screen. Sometimes really IRRITATING!
Date published: 2021-05-17
Rated 5 out of 5 by from User Friendly and an Overall Great Experience I normally use HR Block online but I did not enjoy the update to their platform. When my sister told me to use TurboTax I thought why not. I enjoyed the Icons created for ease.
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is good no response at this time, the page froze for a moment had to go back to the previous page to continue, overall the process was good.
Date published: 2021-05-17
Rated 5 out of 5 by from super easy almost as easy as my first bip! with the extra money I'm getting back this year I will have plenty of time for nose nachos. *calls the boys*
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax is Great I needed help and they were able to answer all my questions...
Date published: 2021-05-17
Rated 2 out of 5 by from Don't pay extra Don't pay extra for the services, the specialist I had I could tell was in a rush. Also I paid when I don't have many outside expenses or things to consider which make me waste $165 bucks
Date published: 2021-05-17
Rated 5 out of 5 by from Been At It For Years - Super Easy They walk you through every tax situation that applies to you step by step. Easy to follow directions so you feel confident about your return.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax is great It was great and most importantly easy and took the anxiety away of filing.
Date published: 2021-05-17
Rated 2 out of 5 by from Product is good....Price has gotten way too high I have used turbotax for as long as I can remember. When I began the price was about $39. Last year when the tax code changed to eliminate my ability to itemize the effort got way simpler. However, the price had migrated up to $69. This year I thought I began using USAA to access. However, at the end the cost was $90. When I saw the cost I went to USAA to get my lower price through their site. However, it says I cannot use it unless I began accessing that way. My taxes are relatively easy and I don't use the donation appraisal part any more, but the cost continues to go up. Next year I will be looking for another method unless the cost drops dramatically.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 426