TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by
Paul FT from
TurboTax review
I have used TurboTax for many years and have generally.been happy with the product. But it's also true that I haven't used any other products, such as H&R Block or TaxAct, so I don't really know if it's the BEST product. There is lots of input data that I have to enter multiple times. It just gets a little tiresome after a while.
Date published: 2023-04-05
Rated 5 out of 5 by
Ice 123 from
The free Turbo tax
I am older and not computer skilled. This system was easy to use and understand, no stress!
Date published: 2023-04-05
Rated 3 out of 5 by
null from
Great
Great, but I had to pay $155 and shouldn't have with my basic plan. Going to try to get my money back.
Date published: 2023-04-05
Rated 2 out of 5 by
narrasmith from
Felt Scammed
I clicked on filing my taxes for free because I only had a summer job and nothing more and I spent an hour filling everything out and then get charged $83
Date published: 2023-04-05
Rated 5 out of 5 by
phil 0006712 from
I have relied on TurboTax for years
It was straight forward and easy to use. I recommend it to others
Date published: 2023-04-05
Rated 4 out of 5 by
PedrickMD from
Software Changes were Confusing!
I experienced trouble this year in my completion of my second year of reporting the (installment) sale of business property. The software had changed. As a result, I had to get enhanced Premier Live package, which I really didn't need, to locate the proper line. Hopefully, next year there will not be something further that requires paying for a package one doesn't require!
Date published: 2023-04-05
Rated 5 out of 5 by
UltraGrl from
Nice Software
I have not had any problems using this software. I will continue to use it.
Date published: 2023-04-05
Rated 5 out of 5 by
PapaJohn1946 from
10 years using Turbotax
This year, the Turbotax system seemed to have computer problems. It may be because I filed in April and the service was very busy. However, I had no real problems and will definitely use Turbotax next year. This year, I used the Premium service . The personal help I received was far beyond expectation. I was called in less than 5 minutes by a representative 4 times and each time the person answered my question clearly and stayed with me until the question was resolved. (Turbotax needs to remove the "nickname" section of this review. I was forced to repeat choosing multiple times and almost dumped the review entirely)
Date published: 2023-04-05
Rated 4 out of 5 by
blitorosh from
not difficult
pretty much I followed the instructions and although the E-file did not work, I was able o print out my forms and mail them out. so in the scale of 1 to 10 how easy is to follow the instructions. I will give it an 7.
Date published: 2023-04-05
Rated 5 out of 5 by
GSP 12 from
Getting more expensive, but data carries over.
Did by self, as usual. No special help needed from a tax specialist. Turbo Tax does get better year after year with questions so I don’t forget anything.
All TurboTax® Offerings Reviews - Page 4246
Date published: 2023-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Paul FT from
TurboTax review
I have used TurboTax for many years and have generally.been happy with the product. But it's also true that I haven't used any other products, such as H&R Block or TaxAct, so I don't really know if it's the BEST product. There is lots of input data that I have to enter multiple times. It just gets a little tiresome after a while.
Date published: 2023-04-05
Rated 5 out of 5 by
Ice 123 from
The free Turbo tax
I am older and not computer skilled. This system was easy to use and understand, no stress!
Date published: 2023-04-05
Rated 3 out of 5 by
null from
Great
Great, but I had to pay $155 and shouldn't have with my basic plan. Going to try to get my money back.
Date published: 2023-04-05
Rated 2 out of 5 by
narrasmith from
Felt Scammed
I clicked on filing my taxes for free because I only had a summer job and nothing more and I spent an hour filling everything out and then get charged $83
Date published: 2023-04-05
Rated 5 out of 5 by
phil 0006712 from
I have relied on TurboTax for years
It was straight forward and easy to use. I recommend it to others
Date published: 2023-04-05
Rated 4 out of 5 by
PedrickMD from
Software Changes were Confusing!
I experienced trouble this year in my completion of my second year of reporting the (installment) sale of business property. The software had changed. As a result, I had to get enhanced Premier Live package, which I really didn't need, to locate the proper line. Hopefully, next year there will not be something further that requires paying for a package one doesn't require!
Date published: 2023-04-05
Rated 5 out of 5 by
UltraGrl from
Nice Software
I have not had any problems using this software. I will continue to use it.
Date published: 2023-04-05
Rated 5 out of 5 by
PapaJohn1946 from
10 years using Turbotax
This year, the Turbotax system seemed to have computer problems. It may be because I filed in April and the service was very busy. However, I had no real problems and will definitely use Turbotax next year. This year, I used the Premium service . The personal help I received was far beyond expectation. I was called in less than 5 minutes by a representative 4 times and each time the person answered my question clearly and stayed with me until the question was resolved. (Turbotax needs to remove the "nickname" section of this review. I was forced to repeat choosing multiple times and almost dumped the review entirely)
Date published: 2023-04-05
Rated 4 out of 5 by
blitorosh from
not difficult
pretty much I followed the instructions and although the E-file did not work, I was able o print out my forms and mail them out. so in the scale of 1 to 10 how easy is to follow the instructions. I will give it an 7.
Date published: 2023-04-05
Rated 5 out of 5 by
GSP 12 from
Getting more expensive, but data carries over.
Did by self, as usual. No special help needed from a tax specialist. Turbo Tax does get better year after year with questions so I don’t forget anything.
All TurboTax® Offerings Reviews - Page 4246
Date published: 2023-04-05