TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from turbo tax is easy to use it was quick and easy to use and worked out great,
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is Patient ! I'm not a tax expert but with Turbo they give you information so you can figure out what you doing. I'm getting better with preparing taxes and this is my 3rd year. If it gets too difficult you always have someone you can go to. And that what I love about it. You not really doing it by yourself but with their help.
Date published: 2023-04-05
Rated 5 out of 5 by from Excellent easy to use Easy to use, Support is available when hit a snag. Thank you
Date published: 2023-04-05
Rated 5 out of 5 by from Turbotax Review The use of the software was informational and easy to use. I always like the learn more or the explanations I get when I click on the links you provide.
Date published: 2023-04-05
Rated 5 out of 5 by from Very easy to file The finish is still a bit wonky. Didn't realize that the tax return was not sent to thee IRS. Thanks for Turbo's keeping track of our filing, they notified me to finish the filing.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax is great I engaged with an agent, was very satisfied with the help.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is REALLY AWESOME!! Turbo tax is very easy to use. No confusion and if you are confused about some you can always click learn more and the explanation is there and easily understood.
Date published: 2023-04-05
Rated 1 out of 5 by from Does the job but so annoying I was able to complete my taxes, but the constant upselling is completely annoying. The review process at the end was painful because there was only a screen saying this will take a few moments, and then nothing. I finally realized there was a pdf of the taxes downloaded. Since I have used it in the past It's easy, but now I feel locked in.
Date published: 2023-04-05
Rated 2 out of 5 by from Tired of the price hikes and reliance on customers Once you start using TT, you're kind of locked in, but the price hikes the last few years have been very annoying. I need Premier and it's almost $100 now. I also don't think they give much support. If you have questions, the answers seem to be coming from who knows who. I think they are just from other users, not from someone who actually knows the tax code. With $1.6 billion in operating income from this product, you'd think the help function would be more reliable.
Date published: 2023-04-05
Rated 5 out of 5 by from Trusting Turbo Tax 8 years and counting! Turbo Tax makes doing taxes simple and worry-free! - Easy access to all taxes in one location makes reviewing prior years simple and easy.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4245
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is easy to use it was quick and easy to use and worked out great,
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is Patient ! I'm not a tax expert but with Turbo they give you information so you can figure out what you doing. I'm getting better with preparing taxes and this is my 3rd year. If it gets too difficult you always have someone you can go to. And that what I love about it. You not really doing it by yourself but with their help.
Date published: 2023-04-05
Rated 5 out of 5 by from Excellent easy to use Easy to use, Support is available when hit a snag. Thank you
Date published: 2023-04-05
Rated 5 out of 5 by from Turbotax Review The use of the software was informational and easy to use. I always like the learn more or the explanations I get when I click on the links you provide.
Date published: 2023-04-05
Rated 5 out of 5 by from Very easy to file The finish is still a bit wonky. Didn't realize that the tax return was not sent to thee IRS. Thanks for Turbo's keeping track of our filing, they notified me to finish the filing.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax is great I engaged with an agent, was very satisfied with the help.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is REALLY AWESOME!! Turbo tax is very easy to use. No confusion and if you are confused about some you can always click learn more and the explanation is there and easily understood.
Date published: 2023-04-05
Rated 1 out of 5 by from Does the job but so annoying I was able to complete my taxes, but the constant upselling is completely annoying. The review process at the end was painful because there was only a screen saying this will take a few moments, and then nothing. I finally realized there was a pdf of the taxes downloaded. Since I have used it in the past It's easy, but now I feel locked in.
Date published: 2023-04-05
Rated 2 out of 5 by from Tired of the price hikes and reliance on customers Once you start using TT, you're kind of locked in, but the price hikes the last few years have been very annoying. I need Premier and it's almost $100 now. I also don't think they give much support. If you have questions, the answers seem to be coming from who knows who. I think they are just from other users, not from someone who actually knows the tax code. With $1.6 billion in operating income from this product, you'd think the help function would be more reliable.
Date published: 2023-04-05
Rated 5 out of 5 by from Trusting Turbo Tax 8 years and counting! Turbo Tax makes doing taxes simple and worry-free! - Easy access to all taxes in one location makes reviewing prior years simple and easy.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4245