TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Actually enjoyed doing my taxes I purchased some rental property so my taxes were a little more complicated this year. Turbo Tax completed them unbelievably quick. Great product.
Date published: 2023-04-08
Rated 4 out of 5 by from desktop version won't download could not download to iMAC because operating system outdated turbotax should fix this
Date published: 2023-04-08
Rated 4 out of 5 by from Wouldn't be able to do my taxes without it Very user-friendly experience. Walks you through everything and provides explanations and examples throughout the process.
Date published: 2023-04-08
Rated 4 out of 5 by from Misleading Advertising I've used TurboTax since I was 19years old. This is the first time I had an issue. You have advertising for free federal and state filing, however, if you have a retirement credit you'll have to upgrade to deluxe. I talked to a customer service who was helpful, and she stated that the $0 for filing federal and state is only for those who have W2s and nothing else. It would have been nice to know before I went to file when I couldn't switch back to the free version.
Date published: 2023-04-08
Rated 1 out of 5 by from useless if you want to actually file a hard copy After slogging through Everything, the software absolutely refuses to print my returns. (Too late to e-file). All I get is the spinning beach ball :-( Typical garbage software.
Date published: 2023-04-08
Rated 5 out of 5 by from It's as easy as they say it is!! It's my first time filing taxes after having moved and didn't even think about having to file for both my previous states taxes as well as my current states taxes. They set everything up and sincerely made it as easy to get through the whole process just like they advertise they will. It wasn't as cheap in the end but I'd imagine it's because I left California and moved to Ohio so Cali wants every last drop of blood money because they'll never get another cent from me! Thanks for making this whole ordeal so much less stressful TurboTax, I will use you again next year with no hesitation.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome ....... I love using Turbo Tax, so easy and convenient.....
Date published: 2023-04-08
Rated 5 out of 5 by from Ease of use So simple, easy and always information readily available
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax was easy to use I really enjoyed using TurboTax this year. It was easy, and when things got a little difficult, the FAQs and explanations made things easier to understand. Worth the small fee to do it on your own!
Date published: 2023-04-08
Rated 1 out of 5 by from Turbo Tax is nothing but a shaft. Never in my life have I been so misled by a product. This On-line crap is definitely a shaft. I spent over 7 hours entering information into the program and then YOU charge me more to process the information after I already paid $90 for your product. NEVER AGAIN!!!
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4244
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Actually enjoyed doing my taxes I purchased some rental property so my taxes were a little more complicated this year. Turbo Tax completed them unbelievably quick. Great product.
Date published: 2023-04-08
Rated 4 out of 5 by from desktop version won't download could not download to iMAC because operating system outdated turbotax should fix this
Date published: 2023-04-08
Rated 4 out of 5 by from Wouldn't be able to do my taxes without it Very user-friendly experience. Walks you through everything and provides explanations and examples throughout the process.
Date published: 2023-04-08
Rated 4 out of 5 by from Misleading Advertising I've used TurboTax since I was 19years old. This is the first time I had an issue. You have advertising for free federal and state filing, however, if you have a retirement credit you'll have to upgrade to deluxe. I talked to a customer service who was helpful, and she stated that the $0 for filing federal and state is only for those who have W2s and nothing else. It would have been nice to know before I went to file when I couldn't switch back to the free version.
Date published: 2023-04-08
Rated 1 out of 5 by from useless if you want to actually file a hard copy After slogging through Everything, the software absolutely refuses to print my returns. (Too late to e-file). All I get is the spinning beach ball :-( Typical garbage software.
Date published: 2023-04-08
Rated 5 out of 5 by from It's as easy as they say it is!! It's my first time filing taxes after having moved and didn't even think about having to file for both my previous states taxes as well as my current states taxes. They set everything up and sincerely made it as easy to get through the whole process just like they advertise they will. It wasn't as cheap in the end but I'd imagine it's because I left California and moved to Ohio so Cali wants every last drop of blood money because they'll never get another cent from me! Thanks for making this whole ordeal so much less stressful TurboTax, I will use you again next year with no hesitation.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome ....... I love using Turbo Tax, so easy and convenient.....
Date published: 2023-04-08
Rated 5 out of 5 by from Ease of use So simple, easy and always information readily available
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax was easy to use I really enjoyed using TurboTax this year. It was easy, and when things got a little difficult, the FAQs and explanations made things easier to understand. Worth the small fee to do it on your own!
Date published: 2023-04-08
Rated 1 out of 5 by from Turbo Tax is nothing but a shaft. Never in my life have I been so misled by a product. This On-line crap is definitely a shaft. I spent over 7 hours entering information into the program and then YOU charge me more to process the information after I already paid $90 for your product. NEVER AGAIN!!!
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4244