TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Favie1957 from
LOVE TurboTax!
So easy to navigate! Came in at 7:00 p.m. on deadline date and finished by 9:30 p.m.!
Date published: 2023-04-19
Rated 5 out of 5 by
1720KGD from
Great Tax Preparer
The Best Tax Electronic Preparer, Great experience and any level of user.
Date published: 2023-04-19
Rated 1 out of 5 by
UnhappyTurboTaxUser2999 from
TurboTax is the WORST!!!@@!!
Printing not working. Says we need to print and mail in paperwork even though it was efiled and then it does not show paperwork needed to print. My son should have qualified for free filing and they charged him $220!!!!! Time consuming! Says 45 min and took 3 hours and 45 min!!!
Date published: 2023-04-19
Rated 5 out of 5 by
RyanMCMD from
Amazingly Easy
Easy and fast. Even without having Live assistance, it is still full of easy to understand guidance. Kudos.
Date published: 2023-04-19
Rated 2 out of 5 by
daLovely75 from
Fees, fees, fees...
Too many fees, when I started using Turbotax I could file for free & it was REALLY free, not free to strart. Processing fee, state fee, preparation fee over $100 is starting to get ridiculous.
Date published: 2023-04-19
Rated 1 out of 5 by
Biggest Kahuna from
I wish I never started using it 3 years ago.
I was moving fairly quickly through the return and it still took me 5 - 1/2 hours. I don't like the way you have to continuously page through some of the categories repetitively. The price is outrageous for the awful support the search and help guide gives you. I really want to like it but it needs improvement. It was fun until it became stupid.
Date published: 2023-04-19
Rated 5 out of 5 by
MSa45 from
Pretty Easy to Use
I've used TurboTax several times and its always an easy process. They explain things and help you get through the process of filing your taxes.
Date published: 2023-04-19
Rated 5 out of 5 by
Nana0373 from
yes , turbo tax is awesome easy to use
turbo tax is excellent . very easy to use.It saves ne tone of money.
Date published: 2023-04-19
Rated 5 out of 5 by
sharonnomore from
turbo for home
I like it, been using it for years. It was a little lengthier time wise this year and some things were not understandable
Date published: 2023-04-19
Rated 2 out of 5 by
TMAYE from
It took a lot longer this year, more confusing
It was longer to do this year and more confusing. I don't feel confident in the software and it costs far too much money. I am using all of my refund to pay for my tax preparation. And you try to get someone to upgrade far too often. I am not using Turbo Tax any longer.
All TurboTax® Offerings Reviews - Page 424
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Favie1957 from
LOVE TurboTax!
So easy to navigate! Came in at 7:00 p.m. on deadline date and finished by 9:30 p.m.!
Date published: 2023-04-19
Rated 5 out of 5 by
1720KGD from
Great Tax Preparer
The Best Tax Electronic Preparer, Great experience and any level of user.
Date published: 2023-04-19
Rated 1 out of 5 by
UnhappyTurboTaxUser2999 from
TurboTax is the WORST!!!@@!!
Printing not working. Says we need to print and mail in paperwork even though it was efiled and then it does not show paperwork needed to print. My son should have qualified for free filing and they charged him $220!!!!! Time consuming! Says 45 min and took 3 hours and 45 min!!!
Date published: 2023-04-19
Rated 5 out of 5 by
RyanMCMD from
Amazingly Easy
Easy and fast. Even without having Live assistance, it is still full of easy to understand guidance. Kudos.
Date published: 2023-04-19
Rated 2 out of 5 by
daLovely75 from
Fees, fees, fees...
Too many fees, when I started using Turbotax I could file for free & it was REALLY free, not free to strart. Processing fee, state fee, preparation fee over $100 is starting to get ridiculous.
Date published: 2023-04-19
Rated 1 out of 5 by
Biggest Kahuna from
I wish I never started using it 3 years ago.
I was moving fairly quickly through the return and it still took me 5 - 1/2 hours. I don't like the way you have to continuously page through some of the categories repetitively. The price is outrageous for the awful support the search and help guide gives you. I really want to like it but it needs improvement. It was fun until it became stupid.
Date published: 2023-04-19
Rated 5 out of 5 by
MSa45 from
Pretty Easy to Use
I've used TurboTax several times and its always an easy process. They explain things and help you get through the process of filing your taxes.
Date published: 2023-04-19
Rated 5 out of 5 by
Nana0373 from
yes , turbo tax is awesome easy to use
turbo tax is excellent . very easy to use.It saves ne tone of money.
Date published: 2023-04-19
Rated 5 out of 5 by
sharonnomore from
turbo for home
I like it, been using it for years. It was a little lengthier time wise this year and some things were not understandable
Date published: 2023-04-19
Rated 2 out of 5 by
TMAYE from
It took a lot longer this year, more confusing
It was longer to do this year and more confusing. I don't feel confident in the software and it costs far too much money. I am using all of my refund to pay for my tax preparation. And you try to get someone to upgrade far too often. I am not using Turbo Tax any longer.
All TurboTax® Offerings Reviews - Page 424
Date published: 2023-04-19