TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax 2022 I have used TurboTax for years and have always had accurate processing.
Date published: 2023-04-08
Rated 5 out of 5 by from The fastest and easiest way to file taxes! Using Turbo Tax has made my life so much easier. It used to take me so long to read all the regulations and try and interpret the jargon. Turbo Tax uses plain speech and walks me through filing so much quicker.
Date published: 2023-04-08
Rated 1 out of 5 by from Too expensive The fees are too expensive, will be looking for another way to file, unless you can give discounts or lower the fees for next year.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Evaluation Software was easy to navigate through; It improves efficiency every year.
Date published: 2023-04-08
Rated 1 out of 5 by from Constant upsells and frustration Fast but a very frustrating experience. Get caught in loops. Info needed not available and the constant upselling is infuriating.
Date published: 2023-04-08
Rated 2 out of 5 by from loosing faith in turbo tax Long-time user loosing faith in this product. Specific concerns: broken logic (i.e. 1099Q is taxable when it should be), annoying prompts (saying I have an "error" of not entering info when I was never prompted for that info during the earlier screens) and prompts at the end asking for permission to share all my data w/Intuit and giving me no opt-out option.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is amazing!! Turbo Tax, helps make a scary process easy. The Live support is extremely helpful and easy to speak with.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is awesome! The Turbo Tax Live expert was extremely helpful. He helped troubleshoot an issue I had with such ease and professionalism.
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo tax works well Turbo tax makes filing very easy. They do offer to upgrade for a fee which they mislead you into believing is lower than what they actually charge. That was an annoyance. You said $89.00 and it cost me $150 something. Annoying
Date published: 2023-04-08
Rated 5 out of 5 by from awsome easy to follow great directions simple method great understanding and quick
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4230
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax 2022 I have used TurboTax for years and have always had accurate processing.
Date published: 2023-04-08
Rated 5 out of 5 by from The fastest and easiest way to file taxes! Using Turbo Tax has made my life so much easier. It used to take me so long to read all the regulations and try and interpret the jargon. Turbo Tax uses plain speech and walks me through filing so much quicker.
Date published: 2023-04-08
Rated 1 out of 5 by from Too expensive The fees are too expensive, will be looking for another way to file, unless you can give discounts or lower the fees for next year.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Evaluation Software was easy to navigate through; It improves efficiency every year.
Date published: 2023-04-08
Rated 1 out of 5 by from Constant upsells and frustration Fast but a very frustrating experience. Get caught in loops. Info needed not available and the constant upselling is infuriating.
Date published: 2023-04-08
Rated 2 out of 5 by from loosing faith in turbo tax Long-time user loosing faith in this product. Specific concerns: broken logic (i.e. 1099Q is taxable when it should be), annoying prompts (saying I have an "error" of not entering info when I was never prompted for that info during the earlier screens) and prompts at the end asking for permission to share all my data w/Intuit and giving me no opt-out option.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is amazing!! Turbo Tax, helps make a scary process easy. The Live support is extremely helpful and easy to speak with.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is awesome! The Turbo Tax Live expert was extremely helpful. He helped troubleshoot an issue I had with such ease and professionalism.
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo tax works well Turbo tax makes filing very easy. They do offer to upgrade for a fee which they mislead you into believing is lower than what they actually charge. That was an annoyance. You said $89.00 and it cost me $150 something. Annoying
Date published: 2023-04-08
Rated 5 out of 5 by from awsome easy to follow great directions simple method great understanding and quick
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4230