TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbow tax Very good. Knowledgeable and experienced. Clear explanations.
Date published: 2023-04-05
Rated 5 out of 5 by from Keeping it Simple I have been using TurboTax for close to 20 years and it is simple and guides me through every step of the process and gets me the biggest accurate return every year.
Date published: 2023-04-05
Rated 4 out of 5 by from Pretty User Friendly with 1 Hiccup This is the first time I have used Turbo Tax online. The site was very user friendly and easy to use. It was very easy to upload my W-2 info as well as all of my deductions. My only hiccup came when I tried to submit electronically. It kept rejecting because my email had not been confirmed. This was NOT easy to find so I finally called their helpline. She walked me through it and once that was done I resubmitted and it was complete in seconds! Thanks TurboTax!
Date published: 2023-04-05
Rated 1 out of 5 by from Terrible. Can't log in Can't log in to pay Turbotax. Called customer support who could not find an answer. I'll find another way to file next year.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbotax is so easy with the walk thru option I use TurboTax every year. It continues to be very efficient and improves each year.
Date published: 2023-04-05
Rated 4 out of 5 by from TurboTax review I have used TurboTax for many years and have generally.been happy with the product. But it's also true that I haven't used any other products, such as H&R Block or TaxAct, so I don't really know if it's the BEST product. There is lots of input data that I have to enter multiple times. It just gets a little tiresome after a while.
Date published: 2023-04-05
Rated 5 out of 5 by from The free Turbo tax I am older and not computer skilled. This system was easy to use and understand, no stress!
Date published: 2023-04-05
Rated 3 out of 5 by from Great Great, but I had to pay $155 and shouldn't have with my basic plan. Going to try to get my money back.
Date published: 2023-04-05
Rated 2 out of 5 by from Felt Scammed I clicked on filing my taxes for free because I only had a summer job and nothing more and I spent an hour filling everything out and then get charged $83
Date published: 2023-04-05
Rated 5 out of 5 by from I have relied on TurboTax for years It was straight forward and easy to use. I recommend it to others
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4230
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbow tax Very good. Knowledgeable and experienced. Clear explanations.
Date published: 2023-04-05
Rated 5 out of 5 by from Keeping it Simple I have been using TurboTax for close to 20 years and it is simple and guides me through every step of the process and gets me the biggest accurate return every year.
Date published: 2023-04-05
Rated 4 out of 5 by from Pretty User Friendly with 1 Hiccup This is the first time I have used Turbo Tax online. The site was very user friendly and easy to use. It was very easy to upload my W-2 info as well as all of my deductions. My only hiccup came when I tried to submit electronically. It kept rejecting because my email had not been confirmed. This was NOT easy to find so I finally called their helpline. She walked me through it and once that was done I resubmitted and it was complete in seconds! Thanks TurboTax!
Date published: 2023-04-05
Rated 1 out of 5 by from Terrible. Can't log in Can't log in to pay Turbotax. Called customer support who could not find an answer. I'll find another way to file next year.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbotax is so easy with the walk thru option I use TurboTax every year. It continues to be very efficient and improves each year.
Date published: 2023-04-05
Rated 4 out of 5 by from TurboTax review I have used TurboTax for many years and have generally.been happy with the product. But it's also true that I haven't used any other products, such as H&R Block or TaxAct, so I don't really know if it's the BEST product. There is lots of input data that I have to enter multiple times. It just gets a little tiresome after a while.
Date published: 2023-04-05
Rated 5 out of 5 by from The free Turbo tax I am older and not computer skilled. This system was easy to use and understand, no stress!
Date published: 2023-04-05
Rated 3 out of 5 by from Great Great, but I had to pay $155 and shouldn't have with my basic plan. Going to try to get my money back.
Date published: 2023-04-05
Rated 2 out of 5 by from Felt Scammed I clicked on filing my taxes for free because I only had a summer job and nothing more and I spent an hour filling everything out and then get charged $83
Date published: 2023-04-05
Rated 5 out of 5 by from I have relied on TurboTax for years It was straight forward and easy to use. I recommend it to others
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4230