TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from turbo tax going well until they want you to purchase $45.00 product
Date published: 2023-04-05
Rated 5 out of 5 by from I LOVE Turbo Tax Every year I wait until the last minute to do my taxes. But it isn't a big deal because Turbo Tax make it so easy that it only takes me about an hour to finish.
Date published: 2023-04-05
Rated 5 out of 5 by from Love Turbo Tax - Use all the time. Very use and friendly to use. Able to go and forward as you like to. F
Date published: 2023-04-05
Rated 3 out of 5 by from Unnecessary updates TT repeatedly requires an 'update' that is always the same file. And, for the recent updates, it announces that there were no changes.
Date published: 2023-04-05
Rated 2 out of 5 by from TOO MANY HIDDEN FEES! Freelancers beware! This year, it is required for freelancers (like performing artists) to file a 1099-K instead of a W-2. We already have to pay extra for taxes because we are "self-employeed", but now we are also REQUIRED to pay $59 to upgrade to Turbotax Deluxe in order to use the 1099-K form. This also affected my state return because both my returns are no longer considered "simple" filings. They wanted me to pay ANOTHER $59 to file my state, and after a 45 minute call with customer service they said I have to delete all my progress, file only my federal return with e-file, and then mail my state return. It is just ridiculous. I will not be using turbo tax next year.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is awesome First time using Turbo Tax. It was a good experience
Date published: 2023-04-05
Rated 5 out of 5 by from GREAT! Easy use and simple. Turbo Tax really makes sure it gets done right!
Date published: 2023-04-05
Rated 4 out of 5 by from Pretty good Was kinda confusing with dealing with stocks and other income but was able to figure it out. one issue that I needed support for was a form that was holding up my return and glitched out.
Date published: 2023-04-05
Rated 5 out of 5 by from very easy to use appreciate the help and knowledge in less then an hour i was able to file long form
Date published: 2023-04-05
Rated 5 out of 5 by from Stressing out Taxes Ive been stressing about completing my return but it was so easy and fairly quick. Big load off my mind
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4227
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from turbo tax going well until they want you to purchase $45.00 product
Date published: 2023-04-05
Rated 5 out of 5 by from I LOVE Turbo Tax Every year I wait until the last minute to do my taxes. But it isn't a big deal because Turbo Tax make it so easy that it only takes me about an hour to finish.
Date published: 2023-04-05
Rated 5 out of 5 by from Love Turbo Tax - Use all the time. Very use and friendly to use. Able to go and forward as you like to. F
Date published: 2023-04-05
Rated 3 out of 5 by from Unnecessary updates TT repeatedly requires an 'update' that is always the same file. And, for the recent updates, it announces that there were no changes.
Date published: 2023-04-05
Rated 2 out of 5 by from TOO MANY HIDDEN FEES! Freelancers beware! This year, it is required for freelancers (like performing artists) to file a 1099-K instead of a W-2. We already have to pay extra for taxes because we are "self-employeed", but now we are also REQUIRED to pay $59 to upgrade to Turbotax Deluxe in order to use the 1099-K form. This also affected my state return because both my returns are no longer considered "simple" filings. They wanted me to pay ANOTHER $59 to file my state, and after a 45 minute call with customer service they said I have to delete all my progress, file only my federal return with e-file, and then mail my state return. It is just ridiculous. I will not be using turbo tax next year.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is awesome First time using Turbo Tax. It was a good experience
Date published: 2023-04-05
Rated 5 out of 5 by from GREAT! Easy use and simple. Turbo Tax really makes sure it gets done right!
Date published: 2023-04-05
Rated 4 out of 5 by from Pretty good Was kinda confusing with dealing with stocks and other income but was able to figure it out. one issue that I needed support for was a form that was holding up my return and glitched out.
Date published: 2023-04-05
Rated 5 out of 5 by from very easy to use appreciate the help and knowledge in less then an hour i was able to file long form
Date published: 2023-04-05
Rated 5 out of 5 by from Stressing out Taxes Ive been stressing about completing my return but it was so easy and fairly quick. Big load off my mind
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4227