TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from great It was very fast and easy. I will use again and reccommend
Date published: 2023-04-08
Rated 4 out of 5 by from Easier than expected Having to file federal and 2 state returns, the year after my CPA husband passed away, was overwhelming. The step-by-step questions made it tolerable.
Date published: 2023-04-08
Rated 3 out of 5 by from simple to use - cost to much Simple to use. we've been using them for 8 years now but with the price increase, I think we will go to H&R block next year.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome! It was easy and the telephone helper was superb!! Thanks so much!!
Date published: 2023-04-08
Rated 4 out of 5 by from Good Assistance, but chat window had issues I was using live help, which was good, but I was only able to use part of the chat window as it wouldn't scroll down and it cut off the service. The live person was able to screen share and get me through the issue, but would have been better to read the responses.
Date published: 2023-04-08
Rated 3 out of 5 by from TURBO TAX E FILING COULD NOT GET IT TO FILE MY TAXES ELECTRONICLY AND I LOST THE MONENY I PAYED FOR STATE E-FILING.
Date published: 2023-04-08
Rated 5 out of 5 by from Love Turbo Tax It is so easy!! I can file my taxes myself!! Thank You!
Date published: 2023-04-08
Rated 5 out of 5 by from Thanks for my taxes In two hours and no money out of pocket, I was able to get my taxes done.
Date published: 2023-04-08
Rated 4 out of 5 by from Pretty helpful if you're unsure I've always had a fairly easy time with turbotax, they make navigation easy and provide helpful hints along the way. I just wish they had more options under the 401k section for withdrawing for home loans.
Date published: 2023-04-08
Rated 1 out of 5 by from Fees Make this not worth using I used to love using turbo tax, but now they fee you into the poor house. Add one 1099 for $257 from social security for your father's death and they add $59. And $39 to transfer your money into your account through a 3rd party is not right. Please do better.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4212
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great It was very fast and easy. I will use again and reccommend
Date published: 2023-04-08
Rated 4 out of 5 by from Easier than expected Having to file federal and 2 state returns, the year after my CPA husband passed away, was overwhelming. The step-by-step questions made it tolerable.
Date published: 2023-04-08
Rated 3 out of 5 by from simple to use - cost to much Simple to use. we've been using them for 8 years now but with the price increase, I think we will go to H&R block next year.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome! It was easy and the telephone helper was superb!! Thanks so much!!
Date published: 2023-04-08
Rated 4 out of 5 by from Good Assistance, but chat window had issues I was using live help, which was good, but I was only able to use part of the chat window as it wouldn't scroll down and it cut off the service. The live person was able to screen share and get me through the issue, but would have been better to read the responses.
Date published: 2023-04-08
Rated 3 out of 5 by from TURBO TAX E FILING COULD NOT GET IT TO FILE MY TAXES ELECTRONICLY AND I LOST THE MONENY I PAYED FOR STATE E-FILING.
Date published: 2023-04-08
Rated 5 out of 5 by from Love Turbo Tax It is so easy!! I can file my taxes myself!! Thank You!
Date published: 2023-04-08
Rated 5 out of 5 by from Thanks for my taxes In two hours and no money out of pocket, I was able to get my taxes done.
Date published: 2023-04-08
Rated 4 out of 5 by from Pretty helpful if you're unsure I've always had a fairly easy time with turbotax, they make navigation easy and provide helpful hints along the way. I just wish they had more options under the 401k section for withdrawing for home loans.
Date published: 2023-04-08
Rated 1 out of 5 by from Fees Make this not worth using I used to love using turbo tax, but now they fee you into the poor house. Add one 1099 for $257 from social security for your father's death and they add $59. And $39 to transfer your money into your account through a 3rd party is not right. Please do better.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4212