TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 5 out of 5 by from GREAT TAX PREP APP reliable, friendly, worth the money HAPPY, HAPPY,HAPPY
Date published: 2021-05-17
Rated 5 out of 5 by from BEST TAX PROGRAM!!! TURBOTAX WALKS YOU THROUGH EACH STEP. IT IS SO EASY TO USE AND UNDERSTAND. AND IT ALWAYS MAKES SURE YOU GET THE DEDUCTIONS AND CREDITS YOU QUALIFY FOR.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is a good system The program is comfortable to use and have helpful components.
Date published: 2021-05-17
Rated 5 out of 5 by from Want it fast choose TurboTax Thank for the HELP, y'all made it easy just be upfront with the fees.
Date published: 2021-05-17
Rated 3 out of 5 by from Part Year Resident w/ NY & NH This is the first year, I'd say Turbo Tax was pretty clunky (I've used it for several years). Minimal guidance on some of the part year residence deduction calculations, particularly "taxes" no idea if they're referring to income or property. For part-year resident charitable donations, is the guidance I use the same cut off date calculation I used previously even if I made a sizable donation in December? I ended up keeping it consistent with other calculations, I hope I don't get in trouble. Also, for some reason my 1099-DIV address state kept reverting to ID, I've never lived in ID. I had to delete and start all over again.
Date published: 2021-05-17
Rated 5 out of 5 by from Step by step I have been using Turbo Tax Deluxe for many years. It is constantly being updated and keeps up with all the latest changes. Easy to understand and walks you through each phase- Step by step.
Date published: 2021-05-17
Rated 5 out of 5 by from worked very smoothly and easy I did not engage with an assistant. everything was self explanatory
Date published: 2021-05-17
Rated 1 out of 5 by from So much worse Filled with advertisements, bombarded with distractions and offers and so many things. I dont think i will ever use this service again
Date published: 2021-05-17
Rated 3 out of 5 by from OK SOME BUGS OK, some bugs but not bad, getting more expensive...
Date published: 2021-05-17
Rated 3 out of 5 by from Still useful, but buggier. I have been using Turbo Tax for more than 10 years now. Last year, I noticed some usability issues. This year it's gotten worse, including the problem of repeatedly asking for license activation. Official answer from Intuit had 4 suggestions, and none worked. Luckily I came across another user's thread suggesting the problem is caused by having a USB drive attached to my computer. Removing that USB drive solved my problem. Maybe your QA process or priority has changed for the worse?
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 422
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from GREAT TAX PREP APP reliable, friendly, worth the money HAPPY, HAPPY,HAPPY
Date published: 2021-05-17
Rated 5 out of 5 by from BEST TAX PROGRAM!!! TURBOTAX WALKS YOU THROUGH EACH STEP. IT IS SO EASY TO USE AND UNDERSTAND. AND IT ALWAYS MAKES SURE YOU GET THE DEDUCTIONS AND CREDITS YOU QUALIFY FOR.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is a good system The program is comfortable to use and have helpful components.
Date published: 2021-05-17
Rated 5 out of 5 by from Want it fast choose TurboTax Thank for the HELP, y'all made it easy just be upfront with the fees.
Date published: 2021-05-17
Rated 3 out of 5 by from Part Year Resident w/ NY & NH This is the first year, I'd say Turbo Tax was pretty clunky (I've used it for several years). Minimal guidance on some of the part year residence deduction calculations, particularly "taxes" no idea if they're referring to income or property. For part-year resident charitable donations, is the guidance I use the same cut off date calculation I used previously even if I made a sizable donation in December? I ended up keeping it consistent with other calculations, I hope I don't get in trouble. Also, for some reason my 1099-DIV address state kept reverting to ID, I've never lived in ID. I had to delete and start all over again.
Date published: 2021-05-17
Rated 5 out of 5 by from Step by step I have been using Turbo Tax Deluxe for many years. It is constantly being updated and keeps up with all the latest changes. Easy to understand and walks you through each phase- Step by step.
Date published: 2021-05-17
Rated 5 out of 5 by from worked very smoothly and easy I did not engage with an assistant. everything was self explanatory
Date published: 2021-05-17
Rated 1 out of 5 by from So much worse Filled with advertisements, bombarded with distractions and offers and so many things. I dont think i will ever use this service again
Date published: 2021-05-17
Rated 3 out of 5 by from OK SOME BUGS OK, some bugs but not bad, getting more expensive...
Date published: 2021-05-17
Rated 3 out of 5 by from Still useful, but buggier. I have been using Turbo Tax for more than 10 years now. Last year, I noticed some usability issues. This year it's gotten worse, including the problem of repeatedly asking for license activation. Official answer from Intuit had 4 suggestions, and none worked. Luckily I came across another user's thread suggesting the problem is caused by having a USB drive attached to my computer. Removing that USB drive solved my problem. Maybe your QA process or priority has changed for the worse?
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 422