TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 1 out of 5 by from cant file, 5 digit pin reject!~ I hate this 5 digit pin bull$4it. I cant change it and tirbo wants $30+ dollars to help me. F that!
Date published: 2022-06-17
Rated 5 out of 5 by from EASY TO GO FROM ONE STEP TO THE OTHER I HAVE USED TURBO TAX HOME & BUSINESS, TURBO TACX BUSINESS, PRO SERIES 2021, ONLINE PAYROLL
Date published: 2022-06-17
Rated 5 out of 5 by from awsome the agents were really helpful. they assisted in all areas and where well aware
Date published: 2022-06-17
Rated 5 out of 5 by from Great experience Had the opportunity to speak with several Turbo Tax experts and each one was pleasant, understanding and extremely helpful.
Date published: 2022-06-17
Rated 5 out of 5 by from Turbo Tax is good Just needs some improvement toward keeping the offers and type to purchase more clear and upfront.
Date published: 2022-06-17
Rated 5 out of 5 by from Smooth and simple even for me I have used TurboTax for many years and so far so good.
Date published: 2022-06-17
Rated 5 out of 5 by from TurboTax Live Agent was GREAT TurboTax Live agent was very helpful and patient with me while I got all of my business papers in order.
Date published: 2022-06-17
Rated 5 out of 5 by from Great help with a tricky return This year my return was tricky for me, so I enlisted some help from Turbotax. It was tricky due to a move, new house, new kid, and a nanny. I was very happy that Agnes was there to get through my return with ease and give me the confidence that everything was done correctly
Date published: 2022-06-17
Rated 3 out of 5 by from Overpriced I like that I can keep all my tax returns in one place. However, the cost to file taxes when the government already knows what you owe and what is due back to you is weird to me.
Date published: 2022-06-17
Rated 2 out of 5 by from Mistakes made Mistake was made on my return and additional funds added and never reviewed when trying to calculate an estimated tax. Those estimates never got removed and I found them on the return when I questioned certain numbers. I had to really push to get answers to certain numbers and that is when I found the mistake. And the return had already gone though the "expert" review as well. If I had questioned certain things I would have owed hundreds more in taxes that I actually did not owe because of the mistake of input. Not confident for having being charged the highest amount for my return.
Date published: 2022-06-17
All TurboTax® Offerings Reviews - Page 43
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from cant file, 5 digit pin reject!~ I hate this 5 digit pin bull$4it. I cant change it and tirbo wants $30+ dollars to help me. F that!
Date published: 2022-06-17
Rated 5 out of 5 by from EASY TO GO FROM ONE STEP TO THE OTHER I HAVE USED TURBO TAX HOME & BUSINESS, TURBO TACX BUSINESS, PRO SERIES 2021, ONLINE PAYROLL
Date published: 2022-06-17
Rated 5 out of 5 by from awsome the agents were really helpful. they assisted in all areas and where well aware
Date published: 2022-06-17
Rated 5 out of 5 by from Great experience Had the opportunity to speak with several Turbo Tax experts and each one was pleasant, understanding and extremely helpful.
Date published: 2022-06-17
Rated 5 out of 5 by from Turbo Tax is good Just needs some improvement toward keeping the offers and type to purchase more clear and upfront.
Date published: 2022-06-17
Rated 5 out of 5 by from Smooth and simple even for me I have used TurboTax for many years and so far so good.
Date published: 2022-06-17
Rated 5 out of 5 by from TurboTax Live Agent was GREAT TurboTax Live agent was very helpful and patient with me while I got all of my business papers in order.
Date published: 2022-06-17
Rated 5 out of 5 by from Great help with a tricky return This year my return was tricky for me, so I enlisted some help from Turbotax. It was tricky due to a move, new house, new kid, and a nanny. I was very happy that Agnes was there to get through my return with ease and give me the confidence that everything was done correctly
Date published: 2022-06-17
Rated 3 out of 5 by from Overpriced I like that I can keep all my tax returns in one place. However, the cost to file taxes when the government already knows what you owe and what is due back to you is weird to me.
Date published: 2022-06-17
Rated 2 out of 5 by from Mistakes made Mistake was made on my return and additional funds added and never reviewed when trying to calculate an estimated tax. Those estimates never got removed and I found them on the return when I questioned certain numbers. I had to really push to get answers to certain numbers and that is when I found the mistake. And the return had already gone though the "expert" review as well. If I had questioned certain things I would have owed hundreds more in taxes that I actually did not owe because of the mistake of input. Not confident for having being charged the highest amount for my return.
Date published: 2022-06-17
All TurboTax® Offerings Reviews - Page 43