TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
7088 from
ok
it was great for many years then when i checked with the irs on 2019 & 2020 refunds i was told the refunds had been sent to turbo tax but i have NOT heard or received our refunds anything from turbo tax so i will do my taxes with them this year but they screw up and keep our refunds again this year i believe there are tax laws that we will be checking into
Date published: 2023-04-05
Rated 3 out of 5 by
Linda of Oceanside from
I had trouble delete all the extra charges
I tried to use the simple FREE tax form and it wouldnt let me because it kept saying that I was being granted a $65 refund , for not doing any savings account, so turbo tax was going to upgrade me to the $118 dollar version ( including federal and state taxes). I tried to get around this but it wouldnt let me. Also, turbo tax made it very difficult to not aquire new fews. You offered services , not explaining there was a charge till checkout. This procedure took me over 1 1/2 hours, due to me having to continually, go back to redue my return.
Date published: 2023-04-05
Rated 5 out of 5 by
Billy123123 from
TurboTax is AWESOME
It's super easy to use and i plan to always use this online tax process
Date published: 2023-04-05
Rated 5 out of 5 by
CC07 from
Great Product and Help
Turbo tax makes filing easy with import options and carry over options. Anytime I need help, quick chat is super fast and easy. Live assistance is always polite and professional. I have been using Turbo Tax for almost a decade and will continue to do so.
Date published: 2023-04-05
Rated 4 out of 5 by
lmi14531 from
Turbotax is easy to use
The interview method is good. I will recommend Turbotax to anyone
Date published: 2023-04-05
Rated 4 out of 5 by
WillHarley from
turbo tax is ok
It was good to use I can not wait to use this again again
Date published: 2023-04-05
Rated 5 out of 5 by
KBargram from
Turbo tax is easy to use
Ease of use. Helpful tips. Review to make sure nothing is missing. All are great parts of Turbo Tax. Highly recommend
Date published: 2023-04-05
Rated 5 out of 5 by
Abby911 from
Very quick return
I tried to file myself but was just unsure what went where! With Turbo Tax they did all the work. Saved me hours of digging through old papers to find the needed info.
Date published: 2023-04-05
Rated 5 out of 5 by
Kate111211 from
TurboTax truly takes the stress out of taxes
User friendly with options to talk to a live person if needed. It's affordable and straight forward. Year after year, TurboTax helps me take the stress out of taxes.
Date published: 2023-04-05
Rated 5 out of 5 by
Grape 237 from
Tax
Rep helped me and the experience was easy. TurboTax is great
All TurboTax® Offerings Reviews - Page 4195
Date published: 2023-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
7088 from
ok
it was great for many years then when i checked with the irs on 2019 & 2020 refunds i was told the refunds had been sent to turbo tax but i have NOT heard or received our refunds anything from turbo tax so i will do my taxes with them this year but they screw up and keep our refunds again this year i believe there are tax laws that we will be checking into
Date published: 2023-04-05
Rated 3 out of 5 by
Linda of Oceanside from
I had trouble delete all the extra charges
I tried to use the simple FREE tax form and it wouldnt let me because it kept saying that I was being granted a $65 refund , for not doing any savings account, so turbo tax was going to upgrade me to the $118 dollar version ( including federal and state taxes). I tried to get around this but it wouldnt let me. Also, turbo tax made it very difficult to not aquire new fews. You offered services , not explaining there was a charge till checkout. This procedure took me over 1 1/2 hours, due to me having to continually, go back to redue my return.
Date published: 2023-04-05
Rated 5 out of 5 by
Billy123123 from
TurboTax is AWESOME
It's super easy to use and i plan to always use this online tax process
Date published: 2023-04-05
Rated 5 out of 5 by
CC07 from
Great Product and Help
Turbo tax makes filing easy with import options and carry over options. Anytime I need help, quick chat is super fast and easy. Live assistance is always polite and professional. I have been using Turbo Tax for almost a decade and will continue to do so.
Date published: 2023-04-05
Rated 4 out of 5 by
lmi14531 from
Turbotax is easy to use
The interview method is good. I will recommend Turbotax to anyone
Date published: 2023-04-05
Rated 4 out of 5 by
WillHarley from
turbo tax is ok
It was good to use I can not wait to use this again again
Date published: 2023-04-05
Rated 5 out of 5 by
KBargram from
Turbo tax is easy to use
Ease of use. Helpful tips. Review to make sure nothing is missing. All are great parts of Turbo Tax. Highly recommend
Date published: 2023-04-05
Rated 5 out of 5 by
Abby911 from
Very quick return
I tried to file myself but was just unsure what went where! With Turbo Tax they did all the work. Saved me hours of digging through old papers to find the needed info.
Date published: 2023-04-05
Rated 5 out of 5 by
Kate111211 from
TurboTax truly takes the stress out of taxes
User friendly with options to talk to a live person if needed. It's affordable and straight forward. Year after year, TurboTax helps me take the stress out of taxes.
Date published: 2023-04-05
Rated 5 out of 5 by
Grape 237 from
Tax
Rep helped me and the experience was easy. TurboTax is great
All TurboTax® Offerings Reviews - Page 4195
Date published: 2023-04-05