TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from ok it was great for many years then when i checked with the irs on 2019 & 2020 refunds i was told the refunds had been sent to turbo tax but i have NOT heard or received our refunds anything from turbo tax so i will do my taxes with them this year but they screw up and keep our refunds again this year i believe there are tax laws that we will be checking into
Date published: 2023-04-05
Rated 3 out of 5 by from I had trouble delete all the extra charges I tried to use the simple FREE tax form and it wouldnt let me because it kept saying that I was being granted a $65 refund , for not doing any savings account, so turbo tax was going to upgrade me to the $118 dollar version ( including federal and state taxes). I tried to get around this but it wouldnt let me. Also, turbo tax made it very difficult to not aquire new fews. You offered services , not explaining there was a charge till checkout. This procedure took me over 1 1/2 hours, due to me having to continually, go back to redue my return.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is AWESOME It's super easy to use and i plan to always use this online tax process
Date published: 2023-04-05
Rated 5 out of 5 by from Great Product and Help Turbo tax makes filing easy with import options and carry over options. Anytime I need help, quick chat is super fast and easy. Live assistance is always polite and professional. I have been using Turbo Tax for almost a decade and will continue to do so.
Date published: 2023-04-05
Rated 4 out of 5 by from Turbotax is easy to use The interview method is good. I will recommend Turbotax to anyone
Date published: 2023-04-05
Rated 4 out of 5 by from turbo tax is ok It was good to use I can not wait to use this again again
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax is easy to use Ease of use. Helpful tips. Review to make sure nothing is missing. All are great parts of Turbo Tax. Highly recommend
Date published: 2023-04-05
Rated 5 out of 5 by from Very quick return I tried to file myself but was just unsure what went where! With Turbo Tax they did all the work. Saved me hours of digging through old papers to find the needed info.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax truly takes the stress out of taxes User friendly with options to talk to a live person if needed. It's affordable and straight forward. Year after year, TurboTax helps me take the stress out of taxes.
Date published: 2023-04-05
Rated 5 out of 5 by from Tax Rep helped me and the experience was easy. TurboTax is great
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4195
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from ok it was great for many years then when i checked with the irs on 2019 & 2020 refunds i was told the refunds had been sent to turbo tax but i have NOT heard or received our refunds anything from turbo tax so i will do my taxes with them this year but they screw up and keep our refunds again this year i believe there are tax laws that we will be checking into
Date published: 2023-04-05
Rated 3 out of 5 by from I had trouble delete all the extra charges I tried to use the simple FREE tax form and it wouldnt let me because it kept saying that I was being granted a $65 refund , for not doing any savings account, so turbo tax was going to upgrade me to the $118 dollar version ( including federal and state taxes). I tried to get around this but it wouldnt let me. Also, turbo tax made it very difficult to not aquire new fews. You offered services , not explaining there was a charge till checkout. This procedure took me over 1 1/2 hours, due to me having to continually, go back to redue my return.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is AWESOME It's super easy to use and i plan to always use this online tax process
Date published: 2023-04-05
Rated 5 out of 5 by from Great Product and Help Turbo tax makes filing easy with import options and carry over options. Anytime I need help, quick chat is super fast and easy. Live assistance is always polite and professional. I have been using Turbo Tax for almost a decade and will continue to do so.
Date published: 2023-04-05
Rated 4 out of 5 by from Turbotax is easy to use The interview method is good. I will recommend Turbotax to anyone
Date published: 2023-04-05
Rated 4 out of 5 by from turbo tax is ok It was good to use I can not wait to use this again again
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax is easy to use Ease of use. Helpful tips. Review to make sure nothing is missing. All are great parts of Turbo Tax. Highly recommend
Date published: 2023-04-05
Rated 5 out of 5 by from Very quick return I tried to file myself but was just unsure what went where! With Turbo Tax they did all the work. Saved me hours of digging through old papers to find the needed info.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax truly takes the stress out of taxes User friendly with options to talk to a live person if needed. It's affordable and straight forward. Year after year, TurboTax helps me take the stress out of taxes.
Date published: 2023-04-05
Rated 5 out of 5 by from Tax Rep helped me and the experience was easy. TurboTax is great
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4195