TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Software used to be more simple I found the overall navigation difficult. I have been using this product for many years, but this year's experience was not good.
Date published: 2023-04-09
Rated 2 out of 5 by from Okay but very frustrating when fixing at end If you are asked to make corrections after filling in or downloading your income information it can be very difficult. You are only able to adjust the one item they are asking for on that form. Sometimes even after going back to the beginning and deleting an entry and re-entering the system may still have the old incorrect data.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax for 2022 Tax Return Have been using Turbo Tax to do federal and California income tax returns for over a decade. It has worked very well for me - I use the Premier Version - to accommodate multiple income sources (wages, partnerships, stocks, bonds, trusts, IRAs, social security) and itemized deductions.
Date published: 2023-04-09
Rated 1 out of 5 by from once again I am disappointed the predatory practices of this company never cease to amaze me.
Date published: 2023-04-09
Rated 5 out of 5 by from Very Simple Don't be afraid to do your own taxes, save money and use turbo tax they walk you through it every step of the way and are available to answer any questions you may have. Easy Peasey!
Date published: 2023-04-09
Rated 3 out of 5 by from OK Prices are deceiving. And Turbo Tax makes it hard to finish after a very easy tax return.
Date published: 2023-04-09
Rated 5 out of 5 by from Smooth, hassle free experience! Overall, smooth and hassle free experience. I didn't have to do much at all!
Date published: 2023-04-09
Rated 4 out of 5 by from Great experience with TurboTax System is very friendly with many definitions. Only one field about your home could have had more definition.
Date published: 2023-04-09
Rated 5 out of 5 by from Nice Very good.........................................................................................................................................................................................................................................................................................................................................................................................................................................
Date published: 2023-04-09
Rated 2 out of 5 by from Too many issues, too little intelligence 1. Wasted an inordinate amount of time dealing with 0.00 gains from import csv. Not only should these not have been imported, but fixing them requires going through three screens with a delay between each. 2. Numerous issues with "missing information" for "expenses" that were ultimately $0. 3. Impossible to correctly enter information from certain 1099-MISC forms (TurboTax always interprets entries as "self-employment"? So you have to name your business and location, etc.? And you pay extra tax? For things like staking rewards?)
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4194
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Software used to be more simple I found the overall navigation difficult. I have been using this product for many years, but this year's experience was not good.
Date published: 2023-04-09
Rated 2 out of 5 by from Okay but very frustrating when fixing at end If you are asked to make corrections after filling in or downloading your income information it can be very difficult. You are only able to adjust the one item they are asking for on that form. Sometimes even after going back to the beginning and deleting an entry and re-entering the system may still have the old incorrect data.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax for 2022 Tax Return Have been using Turbo Tax to do federal and California income tax returns for over a decade. It has worked very well for me - I use the Premier Version - to accommodate multiple income sources (wages, partnerships, stocks, bonds, trusts, IRAs, social security) and itemized deductions.
Date published: 2023-04-09
Rated 1 out of 5 by from once again I am disappointed the predatory practices of this company never cease to amaze me.
Date published: 2023-04-09
Rated 5 out of 5 by from Very Simple Don't be afraid to do your own taxes, save money and use turbo tax they walk you through it every step of the way and are available to answer any questions you may have. Easy Peasey!
Date published: 2023-04-09
Rated 3 out of 5 by from OK Prices are deceiving. And Turbo Tax makes it hard to finish after a very easy tax return.
Date published: 2023-04-09
Rated 5 out of 5 by from Smooth, hassle free experience! Overall, smooth and hassle free experience. I didn't have to do much at all!
Date published: 2023-04-09
Rated 4 out of 5 by from Great experience with TurboTax System is very friendly with many definitions. Only one field about your home could have had more definition.
Date published: 2023-04-09
Rated 5 out of 5 by from Nice Very good.........................................................................................................................................................................................................................................................................................................................................................................................................................................
Date published: 2023-04-09
Rated 2 out of 5 by from Too many issues, too little intelligence 1. Wasted an inordinate amount of time dealing with 0.00 gains from import csv. Not only should these not have been imported, but fixing them requires going through three screens with a delay between each. 2. Numerous issues with "missing information" for "expenses" that were ultimately $0. 3. Impossible to correctly enter information from certain 1099-MISC forms (TurboTax always interprets entries as "self-employment"? So you have to name your business and location, etc.? And you pay extra tax? For things like staking rewards?)
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4194