TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is Still Good This year the software took certain factors such as stimulus payments into account. For the 2021 version, it would be great to get questions specifically focused on stimulus payments upfront to speed up the process of filing the return.
Date published: 2021-05-18
Rated 5 out of 5 by from Faaast! super easy to use, helpful hints, really quick to do taxes
Date published: 2021-05-18
Rated 3 out of 5 by from KREDIT KARMA Awful didn’t let me opt for a direct deposit unless i go with credit Karma deal
Date published: 2021-05-18
Rated 5 out of 5 by from I couldn't do this any other way! Every year Turbotax is kinder and easier to do. As soon as I wonder what's up there's a way to clarify. When I still feel I need further guidance, I sign in for live chat with the friendly guy whose always there at the bottom right. Invariably, while I wait there are a number of options to solve my problem present on the chat screen. They let me know they haven't forgotten me, even though it is rare to wait long. I am self-employed in a solo practice, so I don't fit neatly into a W-2. My income is through 10 or 11 1099-misc forms. I'm better at the art of medicine than the math of tax accounting. TurboTax is solid, and I don't have to explain my way of accounting to anyone. TurboTax asks and I answer. The support a guarantee provided is very comforting.
Date published: 2021-05-18
Rated 2 out of 5 by from Need to fix the bugs related to screen resolution I had issues with the initial install AND when I was trying to pay for my state e filing. I was able to work around by following online advice to change my screen resolution to 800 x 600, which created all sorts of issues when I was trying to complete the form to pay for the e file. I expect more from Intuit. I haven't had issues with previous years.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is Outstanding!!! My experience with TurboTax was outstanding easy with no difficulties, because information was their to retrieve if you had concern with any questions. I will highly recommend it to my friends and family.
Date published: 2021-05-18
Rated 4 out of 5 by from simple and easy i got about the same experience as any other using the free edition. fast and simple
Date published: 2021-05-18
Rated 4 out of 5 by from GREAT EASY TO FOLLOW DIRECTIONS AND HELPS PEOPLE TO HAVE A SMOOTHE EXPERIENCE
Date published: 2021-05-18
Rated 5 out of 5 by from Great Customer Service I seek the help of a tax expert to check some of the information that I'm doubtful as to whether I put in the correct information. Peggy was the CPA that assisted me. She was very helpful and patiently answering all my questions. I do feel that my tax return filed is very solid.
Date published: 2021-05-18
Rated 4 out of 5 by from Such a great program and easy to use! It is very easy to use and follow all the promps. They also have experts available online to call you when you have questions (which I did multipe times)! They are always helpful and professional and have saved me money on my taxes. Thank you!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 420
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is Still Good This year the software took certain factors such as stimulus payments into account. For the 2021 version, it would be great to get questions specifically focused on stimulus payments upfront to speed up the process of filing the return.
Date published: 2021-05-18
Rated 5 out of 5 by from Faaast! super easy to use, helpful hints, really quick to do taxes
Date published: 2021-05-18
Rated 3 out of 5 by from KREDIT KARMA Awful didn’t let me opt for a direct deposit unless i go with credit Karma deal
Date published: 2021-05-18
Rated 5 out of 5 by from I couldn't do this any other way! Every year Turbotax is kinder and easier to do. As soon as I wonder what's up there's a way to clarify. When I still feel I need further guidance, I sign in for live chat with the friendly guy whose always there at the bottom right. Invariably, while I wait there are a number of options to solve my problem present on the chat screen. They let me know they haven't forgotten me, even though it is rare to wait long. I am self-employed in a solo practice, so I don't fit neatly into a W-2. My income is through 10 or 11 1099-misc forms. I'm better at the art of medicine than the math of tax accounting. TurboTax is solid, and I don't have to explain my way of accounting to anyone. TurboTax asks and I answer. The support a guarantee provided is very comforting.
Date published: 2021-05-18
Rated 2 out of 5 by from Need to fix the bugs related to screen resolution I had issues with the initial install AND when I was trying to pay for my state e filing. I was able to work around by following online advice to change my screen resolution to 800 x 600, which created all sorts of issues when I was trying to complete the form to pay for the e file. I expect more from Intuit. I haven't had issues with previous years.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is Outstanding!!! My experience with TurboTax was outstanding easy with no difficulties, because information was their to retrieve if you had concern with any questions. I will highly recommend it to my friends and family.
Date published: 2021-05-18
Rated 4 out of 5 by from simple and easy i got about the same experience as any other using the free edition. fast and simple
Date published: 2021-05-18
Rated 4 out of 5 by from GREAT EASY TO FOLLOW DIRECTIONS AND HELPS PEOPLE TO HAVE A SMOOTHE EXPERIENCE
Date published: 2021-05-18
Rated 5 out of 5 by from Great Customer Service I seek the help of a tax expert to check some of the information that I'm doubtful as to whether I put in the correct information. Peggy was the CPA that assisted me. She was very helpful and patiently answering all my questions. I do feel that my tax return filed is very solid.
Date published: 2021-05-18
Rated 4 out of 5 by from Such a great program and easy to use! It is very easy to use and follow all the promps. They also have experts available online to call you when you have questions (which I did multipe times)! They are always helpful and professional and have saved me money on my taxes. Thank you!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 420