TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from 2022 Tax Very Easy and error free. We will be back next year.
Date published: 2023-04-06
Rated 2 out of 5 by from Turbo Tax costs more than other services I thought the part to file electronically privacy stuff was a hassle. It cost me $113 to file my state and federal and I could have gone to another company and it would have been free or much less. Not satisfied. I just forgot who I filed with last year and I will go back to them next year.
Date published: 2023-04-06
Rated 5 out of 5 by from EASY-PEASY!! Supereasy...even a tax moron like me can do it!! They walk you right thru every item you need to input.
Date published: 2023-04-06
Rated 5 out of 5 by from 2022 Taxes This is the first time I have done my taxes myself and it was painless
Date published: 2023-04-06
Rated 4 out of 5 by from They Do Make it Easy It's super easy and quick to use and I appreciate that they save information from previous years. However it feels like they say you can file for free, and for me it feels like you almost always can't. There's always an extra fee and I ended up spending an extra 120 dollars this year. Now granted, this is still less than I would probably have to pay someone to do my taxes for me, but certainly not free. Overall I appreciate them though and have been using them for four years now.
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome program Search references gives all the details needed to understand the requirements.
Date published: 2023-04-06
Rated 4 out of 5 by from Frustrating in some areas Easier to do it yourself instead of step by step but sometimes good to walk through it. Printing was the worst. Partially printed several times before receipt of complete return. Review found incorrect entry and after correction had the same thing happen. Unable to find a place to contact customer service. .
Date published: 2023-04-05
Rated 5 out of 5 by from Smarter than a Bureaucrat! Easy to use, makes the complex simple and best of all - it's accurate!
Date published: 2023-04-05
Rated 3 out of 5 by from Bad Coordination Between Qb On Line and TurboTax B Turbo Tax is a great tool, but why you have not coordinated Qb On-line with TT Business is beyond me. It was a challenge and waste of time to manually enter all that data. I purchased Qb Desktop so I could download Qb On-Line and input to TT Business that way, but that was useless. Never got it to work. Waste of money and time. Please fix this!
Date published: 2023-04-05
Rated 5 out of 5 by from User Friendly! I had a rejection on my tax returns when I initially filed. Turbo tax alerted me of this and when I logged back in there were step-by-step instructions to fix my mistake. It made the process so quick and easy!
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4186
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 Tax Very Easy and error free. We will be back next year.
Date published: 2023-04-06
Rated 2 out of 5 by from Turbo Tax costs more than other services I thought the part to file electronically privacy stuff was a hassle. It cost me $113 to file my state and federal and I could have gone to another company and it would have been free or much less. Not satisfied. I just forgot who I filed with last year and I will go back to them next year.
Date published: 2023-04-06
Rated 5 out of 5 by from EASY-PEASY!! Supereasy...even a tax moron like me can do it!! They walk you right thru every item you need to input.
Date published: 2023-04-06
Rated 5 out of 5 by from 2022 Taxes This is the first time I have done my taxes myself and it was painless
Date published: 2023-04-06
Rated 4 out of 5 by from They Do Make it Easy It's super easy and quick to use and I appreciate that they save information from previous years. However it feels like they say you can file for free, and for me it feels like you almost always can't. There's always an extra fee and I ended up spending an extra 120 dollars this year. Now granted, this is still less than I would probably have to pay someone to do my taxes for me, but certainly not free. Overall I appreciate them though and have been using them for four years now.
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome program Search references gives all the details needed to understand the requirements.
Date published: 2023-04-06
Rated 4 out of 5 by from Frustrating in some areas Easier to do it yourself instead of step by step but sometimes good to walk through it. Printing was the worst. Partially printed several times before receipt of complete return. Review found incorrect entry and after correction had the same thing happen. Unable to find a place to contact customer service. .
Date published: 2023-04-05
Rated 5 out of 5 by from Smarter than a Bureaucrat! Easy to use, makes the complex simple and best of all - it's accurate!
Date published: 2023-04-05
Rated 3 out of 5 by from Bad Coordination Between Qb On Line and TurboTax B Turbo Tax is a great tool, but why you have not coordinated Qb On-line with TT Business is beyond me. It was a challenge and waste of time to manually enter all that data. I purchased Qb Desktop so I could download Qb On-Line and input to TT Business that way, but that was useless. Never got it to work. Waste of money and time. Please fix this!
Date published: 2023-04-05
Rated 5 out of 5 by from User Friendly! I had a rejection on my tax returns when I initially filed. Turbo tax alerted me of this and when I logged back in there were step-by-step instructions to fix my mistake. It made the process so quick and easy!
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4186