TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Alleymass from
great service
fast easy to do error checks accurate simple step by step
Date published: 2023-04-19
Rated 4 out of 5 by
Kalz1 from
Turbo Tax: Quick and easy
Turbo Tax was strait forward and simple for a novice like me. I plan to use again next year!
Date published: 2023-04-19
Rated 5 out of 5 by
Reina85 from
Quick and easy, just like your mom
I've used Turbo Tax for multiple years as an independent contractor and it makes filing easy and cost effective. Never takes me more than a couple hours to get everything entered and at a fraction of the cost.
Date published: 2023-04-19
Rated 2 out of 5 by
Winston42 from
unnecessary fees
Many hidden fees that are not presented until very late into the process, seems unfair to charge for state filing just because a higher than free version was necessary for investments
Date published: 2023-04-19
Rated 2 out of 5 by
No_more from
Exploitative and buggy
I used to rely on Turbotax as my sole tax preparer. It's gotten extremely exploitative in recent years, sneaking in extra cost by defaulting to those features being turned on and only having you see it much higher at the end and go through the million routes to remove them. I really liked the integration and convenience with other systems but I cannot stand it sneaking things in repeatedly anymore and all the other growth initiatives they continually do. It was also extremely buggy where after I removed the premium benefits, the interstitial still popped up! After 15 years, I'm going to find another software.
Date published: 2023-04-19
Rated 5 out of 5 by
believe555 from
awesome
yeeeeeee i really enjoy turbo tax it been very helpful and structured to do my own taxes thanks
Date published: 2023-04-19
Rated 1 out of 5 by
MJUVERA from
Not impressed
Not very helpful this year. At the end I ended paying the same price I would have at Jackson Hewitt. I was so unsure of myself this year, I paid for additional services that I most likely won't use or will forget about.
Date published: 2023-04-19
Rated 1 out of 5 by
richard byrnes III from
Little confidence, wasted time, cost keeps rising
What a horrible product/company. For the low low price of 200 (didn't we start at free?) you can read your forms in print, digitally, and in their terrible app. Constantly second guessing yourself, the import of documents, and your sanity. Thank god this godawful company lobbies congress to keep this mandatory, impossible task. You'd think they would at LEAST make you feel better while they are still your money. You know, buy me dinner first or something
Date published: 2023-04-19
Rated 4 out of 5 by
252888 from
its ok
it was good easy to use. i will use next year. keep up good work.
Date published: 2023-04-19
Rated 5 out of 5 by
Maudoria from
Helpful and awesome
I always use turbo tax and very happy and satisfied.
All TurboTax® Offerings Reviews - Page 419
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Alleymass from
great service
fast easy to do error checks accurate simple step by step
Date published: 2023-04-19
Rated 4 out of 5 by
Kalz1 from
Turbo Tax: Quick and easy
Turbo Tax was strait forward and simple for a novice like me. I plan to use again next year!
Date published: 2023-04-19
Rated 5 out of 5 by
Reina85 from
Quick and easy, just like your mom
I've used Turbo Tax for multiple years as an independent contractor and it makes filing easy and cost effective. Never takes me more than a couple hours to get everything entered and at a fraction of the cost.
Date published: 2023-04-19
Rated 2 out of 5 by
Winston42 from
unnecessary fees
Many hidden fees that are not presented until very late into the process, seems unfair to charge for state filing just because a higher than free version was necessary for investments
Date published: 2023-04-19
Rated 2 out of 5 by
No_more from
Exploitative and buggy
I used to rely on Turbotax as my sole tax preparer. It's gotten extremely exploitative in recent years, sneaking in extra cost by defaulting to those features being turned on and only having you see it much higher at the end and go through the million routes to remove them. I really liked the integration and convenience with other systems but I cannot stand it sneaking things in repeatedly anymore and all the other growth initiatives they continually do. It was also extremely buggy where after I removed the premium benefits, the interstitial still popped up! After 15 years, I'm going to find another software.
Date published: 2023-04-19
Rated 5 out of 5 by
believe555 from
awesome
yeeeeeee i really enjoy turbo tax it been very helpful and structured to do my own taxes thanks
Date published: 2023-04-19
Rated 1 out of 5 by
MJUVERA from
Not impressed
Not very helpful this year. At the end I ended paying the same price I would have at Jackson Hewitt. I was so unsure of myself this year, I paid for additional services that I most likely won't use or will forget about.
Date published: 2023-04-19
Rated 1 out of 5 by
richard byrnes III from
Little confidence, wasted time, cost keeps rising
What a horrible product/company. For the low low price of 200 (didn't we start at free?) you can read your forms in print, digitally, and in their terrible app. Constantly second guessing yourself, the import of documents, and your sanity. Thank god this godawful company lobbies congress to keep this mandatory, impossible task. You'd think they would at LEAST make you feel better while they are still your money. You know, buy me dinner first or something
Date published: 2023-04-19
Rated 4 out of 5 by
252888 from
its ok
it was good easy to use. i will use next year. keep up good work.
Date published: 2023-04-19
Rated 5 out of 5 by
Maudoria from
Helpful and awesome
I always use turbo tax and very happy and satisfied.
All TurboTax® Offerings Reviews - Page 419
Date published: 2023-04-19