TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax allowed me to prepare my own taxes with ease with the series of questions asked providing the software with everything needed to fill in the tax form to file for you. Also, when I came across a problem that I did not know how to resolve I easily was able to request and receive help through the assistance of their tax Experts. She was excellent in guiding me through the problematic area and that allowed me to complete and electronically file my taxes. I will be definitely using this next year!
Date published: 2023-04-06
Rated 2 out of 5 by from Pricing The pricing is kinda high but the service is nice.
Date published: 2023-04-06
Rated 5 out of 5 by from I Love Turbo Tax! I paid a little more for a live chat but well worth it. The rep was very helpful and answered all my questions.
Date published: 2023-04-06
Rated 3 out of 5 by from This version is not as user friendly as the last I had to re-enter data; go back and review; when I clicked NEXT, it took me to a screen I could not use and only on the second or third cycle, did the data I need appear. I used the live chat once and the "rote" answer provided was totally off topic.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax made filing easy! Easy, smooth process, especially for a guy that isn't tech savvy. Thanks TurboTax!
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax is a Good Tool Parts can be confusing - K-1 section 20, information. it is also quite expensive especially if you get the add-ons.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax quick and Easy I did not engage with a tax expert I did this on my own following the great instructions turbo tax provided.
Date published: 2023-04-06
Rated 2 out of 5 by from Time to move on I have used TurboTax for years and it has not gotten better over the years. The new race tracker is useless. I don't care how long it takes. I do care how much it costs. I do not feel like celebrating after I am done paying taxes maybe if i got a refund all the happy celebrations would be more appropriate.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to do taxes in a stressful time. Program is easy to use. I really don't like having to post long reviews.
Date published: 2023-04-06
Rated 4 out of 5 by from pretty easy despite a few glitches Pesky 1099-OID form...Lots of glitches there. Overall pretty good though.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4167
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax allowed me to prepare my own taxes with ease with the series of questions asked providing the software with everything needed to fill in the tax form to file for you. Also, when I came across a problem that I did not know how to resolve I easily was able to request and receive help through the assistance of their tax Experts. She was excellent in guiding me through the problematic area and that allowed me to complete and electronically file my taxes. I will be definitely using this next year!
Date published: 2023-04-06
Rated 2 out of 5 by from Pricing The pricing is kinda high but the service is nice.
Date published: 2023-04-06
Rated 5 out of 5 by from I Love Turbo Tax! I paid a little more for a live chat but well worth it. The rep was very helpful and answered all my questions.
Date published: 2023-04-06
Rated 3 out of 5 by from This version is not as user friendly as the last I had to re-enter data; go back and review; when I clicked NEXT, it took me to a screen I could not use and only on the second or third cycle, did the data I need appear. I used the live chat once and the "rote" answer provided was totally off topic.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax made filing easy! Easy, smooth process, especially for a guy that isn't tech savvy. Thanks TurboTax!
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax is a Good Tool Parts can be confusing - K-1 section 20, information. it is also quite expensive especially if you get the add-ons.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax quick and Easy I did not engage with a tax expert I did this on my own following the great instructions turbo tax provided.
Date published: 2023-04-06
Rated 2 out of 5 by from Time to move on I have used TurboTax for years and it has not gotten better over the years. The new race tracker is useless. I don't care how long it takes. I do care how much it costs. I do not feel like celebrating after I am done paying taxes maybe if i got a refund all the happy celebrations would be more appropriate.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to do taxes in a stressful time. Program is easy to use. I really don't like having to post long reviews.
Date published: 2023-04-06
Rated 4 out of 5 by from pretty easy despite a few glitches Pesky 1099-OID form...Lots of glitches there. Overall pretty good though.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4167