TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from its ok after paying it doesnt explain that you are not done
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTaxBolts I am so incredibly impressed with their SPEED. They have VOLTAGE like bolt. Complex processing speed time is LIGHT! My return was easy, quick, and I'm a Fan!
Date published: 2023-04-09
Rated 1 out of 5 by from Waste of money It would not allow me to use regular Turbo Tax due to my investments, had to pay for premium just to complete it-what a scam!
Date published: 2023-04-09
Rated 5 out of 5 by from Always awesome!!! Quick and easy!!! Every year it gets better and better!!! I love turbo tax
Date published: 2023-04-09
Rated 5 out of 5 by from 9 year using turbo tax, good stuff! Makes doing taxes much less difficult. 9th year using. Very Satisfied.
Date published: 2023-04-09
Rated 4 out of 5 by from TURBOTAX 2022-2023 User friendly. No need for the assistant! Thank you.
Date published: 2023-04-09
Rated 4 out of 5 by from Mostly good I have used TurboTax for many years and continue to choose it. There are usually a few glitches. This year TurboTax would not let me eFile my federal return because my wife had 2 different disbursements from her employer with 2 different employer state ID numbers. It consumed a lot of time and energy to create a work around that should have not been necessary
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is as easy as it gets TurboTax has always made filing my taxes easy. Easy to understand, easy to follow along, just simple.
Date published: 2023-04-09
Rated 4 out of 5 by from Had some problems I usually have a couple of problems with Turbo Tax, but this year was worse for some reason. It crashed when I tried to enter It's Deductible and lost part of what I'd entered. Never could get to It's Deductible, which I think also happened last year. It just always crashed. I had to enter in the Turbo Tax program, which wasn't a big deal. The other thing that happened was when I efiled my taxes. Seemed to go through fine. I hadn't heard anything for a couple of days so went back to the program. It had returned to the first screen of E-filing, and when I checked it said I'd never e-filed. I had to resume where it flipped back to and E-file again. Haven't checked to see if it worked this time. I would also advise to look over all the forms in the actual form format first. I've caught a few minor errors that way. I didn't see any of those this year, however. Hope I didn't miss anything.
Date published: 2023-04-09
Rated 5 out of 5 by from TT is pretty quick & easy Been using TT for years. Quick & easy + chat was helpful.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4153
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from its ok after paying it doesnt explain that you are not done
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTaxBolts I am so incredibly impressed with their SPEED. They have VOLTAGE like bolt. Complex processing speed time is LIGHT! My return was easy, quick, and I'm a Fan!
Date published: 2023-04-09
Rated 1 out of 5 by from Waste of money It would not allow me to use regular Turbo Tax due to my investments, had to pay for premium just to complete it-what a scam!
Date published: 2023-04-09
Rated 5 out of 5 by from Always awesome!!! Quick and easy!!! Every year it gets better and better!!! I love turbo tax
Date published: 2023-04-09
Rated 5 out of 5 by from 9 year using turbo tax, good stuff! Makes doing taxes much less difficult. 9th year using. Very Satisfied.
Date published: 2023-04-09
Rated 4 out of 5 by from TURBOTAX 2022-2023 User friendly. No need for the assistant! Thank you.
Date published: 2023-04-09
Rated 4 out of 5 by from Mostly good I have used TurboTax for many years and continue to choose it. There are usually a few glitches. This year TurboTax would not let me eFile my federal return because my wife had 2 different disbursements from her employer with 2 different employer state ID numbers. It consumed a lot of time and energy to create a work around that should have not been necessary
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is as easy as it gets TurboTax has always made filing my taxes easy. Easy to understand, easy to follow along, just simple.
Date published: 2023-04-09
Rated 4 out of 5 by from Had some problems I usually have a couple of problems with Turbo Tax, but this year was worse for some reason. It crashed when I tried to enter It's Deductible and lost part of what I'd entered. Never could get to It's Deductible, which I think also happened last year. It just always crashed. I had to enter in the Turbo Tax program, which wasn't a big deal. The other thing that happened was when I efiled my taxes. Seemed to go through fine. I hadn't heard anything for a couple of days so went back to the program. It had returned to the first screen of E-filing, and when I checked it said I'd never e-filed. I had to resume where it flipped back to and E-file again. Haven't checked to see if it worked this time. I would also advise to look over all the forms in the actual form format first. I've caught a few minor errors that way. I didn't see any of those this year, however. Hope I didn't miss anything.
Date published: 2023-04-09
Rated 5 out of 5 by from TT is pretty quick & easy Been using TT for years. Quick & easy + chat was helpful.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4153