TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Have used turbo tax for years Never had an issue with submission or creation of taxes
Date published: 2023-04-06
Rated 5 out of 5 by from Hey not bad Good and fast. And free for military. Get pretty much the same amount as paying a regular tax guy to do it, unless they're a tax wizard.
Date published: 2023-04-06
Rated 2 out of 5 by from Not Happy this year at all.... This year I had several issues with Turbo Tax that were not dealt with properly or even answered! I was suppose to get a 20% discount, which didn't happen, Turbo Tax made me change a line on my tax that I had typed exactly like it was on MY W-2, and I had to go to Premium because it said I sold stocks, which was done by an investment company, I didn't, even if they did for me, I didn't they did is the way I see it. But that is minor, the first two listed issues are the reason I won't use Turbo Tax next year. I figure why pay so much and do it with Turbo Tax when I can go to a Tax company and do it cheaper...No reason I know of.
Date published: 2023-04-06
Rated 1 out of 5 by from TOO EXPENSIVE HIDDEN FEES TURBO TAX USE TO BE FREE, ITS SO EXPENSIVE WITH ALOT OF HIDDEN FEES
Date published: 2023-04-06
Rated 4 out of 5 by from they’re taxes so y’all are great but the IP PIN is dumb as heck dude
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is easy and convenient Turbo Tax makes doing your taxes and filing them simple and easy
Date published: 2023-04-06
Rated 5 out of 5 by from WORKS PERFECTLY EVERY TIME! It was effortless, with the ease of navigation and guidance provided by the site.
Date published: 2023-04-06
Rated 5 out of 5 by from Fast and efficient tax returns! Thoroughly recommended. My federal and state returns combined took me less than an hour and a half. The prompts were great at reminding me about potential tax credits and other info I may have overlooked.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy Return Easy to follow and for doing my taxes on my own for the first time, this will be how I do all future tax returns
Date published: 2023-04-06
Rated 2 out of 5 by from prices keep increasing for a service that should b I remember when the service was much cheaper. Heavily considering changing providers next year.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4151
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Have used turbo tax for years Never had an issue with submission or creation of taxes
Date published: 2023-04-06
Rated 5 out of 5 by from Hey not bad Good and fast. And free for military. Get pretty much the same amount as paying a regular tax guy to do it, unless they're a tax wizard.
Date published: 2023-04-06
Rated 2 out of 5 by from Not Happy this year at all.... This year I had several issues with Turbo Tax that were not dealt with properly or even answered! I was suppose to get a 20% discount, which didn't happen, Turbo Tax made me change a line on my tax that I had typed exactly like it was on MY W-2, and I had to go to Premium because it said I sold stocks, which was done by an investment company, I didn't, even if they did for me, I didn't they did is the way I see it. But that is minor, the first two listed issues are the reason I won't use Turbo Tax next year. I figure why pay so much and do it with Turbo Tax when I can go to a Tax company and do it cheaper...No reason I know of.
Date published: 2023-04-06
Rated 1 out of 5 by from TOO EXPENSIVE HIDDEN FEES TURBO TAX USE TO BE FREE, ITS SO EXPENSIVE WITH ALOT OF HIDDEN FEES
Date published: 2023-04-06
Rated 4 out of 5 by from they’re taxes so y’all are great but the IP PIN is dumb as heck dude
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is easy and convenient Turbo Tax makes doing your taxes and filing them simple and easy
Date published: 2023-04-06
Rated 5 out of 5 by from WORKS PERFECTLY EVERY TIME! It was effortless, with the ease of navigation and guidance provided by the site.
Date published: 2023-04-06
Rated 5 out of 5 by from Fast and efficient tax returns! Thoroughly recommended. My federal and state returns combined took me less than an hour and a half. The prompts were great at reminding me about potential tax credits and other info I may have overlooked.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy Return Easy to follow and for doing my taxes on my own for the first time, this will be how I do all future tax returns
Date published: 2023-04-06
Rated 2 out of 5 by from prices keep increasing for a service that should b I remember when the service was much cheaper. Heavily considering changing providers next year.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4151