TURBOTAX LIVE CUSTOMER REVIEWS

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Student
Rated 3 out of 5 by from Turbo Tax - installation problem I have used Turbo Tax for many years. This is the first time I have had mutiple technology problems getting the product uploaded to my computer. I installed and uninstalled at least 5 times and it would NOT load - very frustrating! I finally found an online suggestion to change the resolution in "settings" on my computer - and it finally finished the install. This was a pretty bad "bug" to deal with at a stressful time!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to Use, very helpful in every way. Buy it every year for this reason.
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is wonderful I was amazed by the questions going line item by line item. The detail on each question and the depth to get to the right answer. It was a great review and better under standing of the complexity of the tax laws, even though my returns were basically simple I talked with Mike on Friday,5/14, about the depreciation section on the rental property. He made a guess to get start and was $1 off from what the depreciation was the last time. I is very good. Monday, 5/17, I talked with Scott and solved the problem problem concerning NY amendment which I did not request within 3-4 minutes. Both men were friendly and had great bedside manner after a long day.
Date published: 2021-05-17
Rated 1 out of 5 by from issue credit that i haven't recieved don't understand why i needed a version that i don't need or require don't understand why it includes MI state, which i don't need to file for
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax is awesome always good. really fast after using it a couple of years now.
Date published: 2021-05-17
Rated 5 out of 5 by from thank you you are overselling mint and other products and it confuses the filing process
Date published: 2021-05-17
Rated 5 out of 5 by from Help me a lot with my self employed situation Like I said, it helped me a lot!! Thanks. I, for sure, will use TurboTax forever!!
Date published: 2021-05-17
Rated 5 out of 5 by from awesome so easy to file, did it in under an hour on the tax deadline
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax user friendly and efficient, will be using again next year!
Date published: 2021-05-17
Rated 3 out of 5 by from Turbotax it's may be time to divest I have used turbo tax for many years and I have to say I feel that the charges that are levied at the final filing stages border on unethical in the way the charges for state filing and creating confusion on having to direct deposit when making choices on how to pay for state efile. NOTE: If I do not receive a refund for the state efile, I will use a competitor's application next year.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 416
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax - installation problem I have used Turbo Tax for many years. This is the first time I have had mutiple technology problems getting the product uploaded to my computer. I installed and uninstalled at least 5 times and it would NOT load - very frustrating! I finally found an online suggestion to change the resolution in "settings" on my computer - and it finally finished the install. This was a pretty bad "bug" to deal with at a stressful time!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to Use, very helpful in every way. Buy it every year for this reason.
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is wonderful I was amazed by the questions going line item by line item. The detail on each question and the depth to get to the right answer. It was a great review and better under standing of the complexity of the tax laws, even though my returns were basically simple I talked with Mike on Friday,5/14, about the depreciation section on the rental property. He made a guess to get start and was $1 off from what the depreciation was the last time. I is very good. Monday, 5/17, I talked with Scott and solved the problem problem concerning NY amendment which I did not request within 3-4 minutes. Both men were friendly and had great bedside manner after a long day.
Date published: 2021-05-17
Rated 1 out of 5 by from issue credit that i haven't recieved don't understand why i needed a version that i don't need or require don't understand why it includes MI state, which i don't need to file for
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax is awesome always good. really fast after using it a couple of years now.
Date published: 2021-05-17
Rated 5 out of 5 by from thank you you are overselling mint and other products and it confuses the filing process
Date published: 2021-05-17
Rated 5 out of 5 by from Help me a lot with my self employed situation Like I said, it helped me a lot!! Thanks. I, for sure, will use TurboTax forever!!
Date published: 2021-05-17
Rated 5 out of 5 by from awesome so easy to file, did it in under an hour on the tax deadline
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax user friendly and efficient, will be using again next year!
Date published: 2021-05-17
Rated 3 out of 5 by from Turbotax it's may be time to divest I have used turbo tax for many years and I have to say I feel that the charges that are levied at the final filing stages border on unethical in the way the charges for state filing and creating confusion on having to direct deposit when making choices on how to pay for state efile. NOTE: If I do not receive a refund for the state efile, I will use a competitor's application next year.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 416